CubeSmart Self Storage

Needed a place to store a car for a few months. Facility is convenient, clean, rates are comparable to other locations. The staff was great, the place is immaculately clean, way better maintained than other places we visited.
Stored furniture to a location closer to us but wish I had seen this one before. Superior to other places.

It was a pleasure to work with CubeSmart. The place is exactly what it should be – a nice, clean place to hold your stuff. The staff I worked with couldn’t have been nicer and more customer accommodating and friendly. The facility makes it a more pleasant experience by playing music on the soundsystem and offering free dollies. We used them after a move and would highly recommend them.

We had a disagreement about their Insurance fee, I had my own coverage under my homeowner’s policy. Initially was charged but it was later refunded, so I would say they fixed things. Glad for the credit.

The staff was polite but I was very disappointed that this place does not offer wifi. I was told by the manager via the phone that wifi is no longer offered because not enough people used it. They offer this place as a superstore location but they do not offer the services that they advertise on the Internet. If you have viewed the advertisement on the web advisement they do not pertain to this location this is a storage location that you can put your stuff in and leave do not expect anything more … I consider this to be false advertising

One of the decreasing number of businesses that understands the lifetime value of a customer. They can arrange for most delivery companies to deliver straight to your unit. From my experience, the staff is attentive to each customer’s needs and is flexible in working with each client. There is an area in the main office with power outlets where you can sit, drink free coffee and work using WiFi. Larger units have lighting installed so you can see what you’re doing. For me, it’s a great mini-​warehouse setup for a little over $ 200 per month, including taxes and property insurance. For a small fee, they’ll even install shelving and even electrical outlets in your unit. They even helped me fix my truck when it broke down on their property. Treat them right and they’ll do the same for you.
Pro Tip: Pay in the store to avoid the convenience charge online.

Extremely Underwhelmed is the nicest way I could describe my experience with CubeSmart. I live here in Conshohocken, about a mile away from the facility. Had some construction done on the house so needed to move furniture out for a few months. Their prices were higher than the competition, but they were closer, offered a month free (pretty standard promotion) AND I was told my the manager that I could use their «Complimentary Truck». I thought this was great since I didn’t have to go rent a U-​Haul. Well, I move my stuff in using their truck. However, when it was time to empty out my unit, I call to schedule use of the truck. I am told by the Manager Tameka, 4 different stories as to why I can’t use it. First, «It’s in the shop, don’t know when it will be out». Second, «It’s booked up all the way through the month past your move out date» (Odd seeing as how I had asked to be called right away when it was out of the shop). Third, «I can’t let you use the truck if one of the other parties who reserved it brings it back early bc then you’ll be mad at me if you can’t use it». Then finally, I’m told, «It’s only complimentary if you are moving in.»
So I do what any reasonable person would do after this bait and switch… I call the manager, Dave Alesic. I left him a voicemail asking him to call me back because Time was of the essence in my situation… To date, (I have already moved out), I have not heard back.
Bang up job CubeSmart! Btw, they are located right next to a metal recycling plant so I strongly suggest you rent an indoor unit… which of course will cost you a great deal more.