Mattress Firm Final Markdown

This is the first time I ever bought a brand new bed. The salesman was extremely nice, informative, attentive and creative. He was very patient as I tried just about every bed in the show room. Then he helped me try several pillows out after that! He figured out a way to get me financed on what I wanted at a reasonable payment.
Now, the delivery experience was a completely different story. I was given a delivery time of 6:00 p.m. to 10:00 p.m. At 5:13 p.m. I get a call from the delivery guys they are at my house. I explained that I was on my way and they were early. They told me that they will only wait for 15 minutes. So I was able to call my daughter to come home and let the men in. Since they were early she had to get my 3 Persian cats and put them in another room. Before she could get the third one put away, they came in and left both front doors WIDE OPEN. There is even a sign on my front door that says DO NOT LET THE CAT OUT. They proceeded to take out the old bed and put bring in the new bed with my front doors wide open. There was a period of 15 minutes that we could not locate one of my cats. I was extremely upset. The delivery men did not seem to care at all.