The UPS Store

Messy, unfriendly, and inconsistent hours. It makes it difficult to support this place.

They ship UPS — that is about all I can say. Its cheaper to do it yourself. Kind of a customer unfriendly atmosphere. I walked by the other day and read a notice on their door warning customers about all the rules they have and how they dont give reciepts for UPS drop offs. Places like this that think customers are a bother will eventually fold when people figure them out.

I had more than 20 boxes shipped to this store and they arrived in terrible shape. They hadn’t been packed properly at another UPS store and they split open in transit. Carla (sp?) the owner called to tell me the boxes had arrived damaged. When I came to get them I was really shocked at how messed up they were; foam popcorn was spilling out of everything. Even though their store had nothing to do with the shape of the boxes, Carla and her assistant, Ramon, were incredibly helpful They helped me open the torn boxes to see what was broken, helped me retape the boxes, even reboxed a few items when the original box was beyond repair. They did all this without giving me any sense that I was being annoying or a burden. They were incredibly professional and polite. I even got a crash course in proper packing from Carla. Excellent store. Excellent staff. Excellent service.

I go to this UPS Store all the time. It’s a little crazy but it’s fun to see all of the antiques they packup and ship. They are always busy and very friendly and helpful. I’ve also gotten a notary done there and they only have one person who notarizes so you need to call ahead to be sure she’s there. Notaries are also supposed to understand what they’re signing so asking a question or two is not unusual. I, personally would not sign anything if I didn’t know what it is. Anyway, bottom line is a love this UPS Store. Always interesting and dependable.

I went to get a signature notarized. I was informed that notarization is «by appointment only,» though it says nothing about that on the website and I’ve been to several other UPS stores with no issue. I simply wanted my signature notarized, and she began inquirying about what I was signing. Um… no. I’ve had dozens of signatures notized and no one has ever asked me what I’m signing. Notaries are simply supposed to verify that my signature is my signature. They are not supposed to conduct an investigation into what I’m signing.
I’ll stick to the friendly, efficient notaries at the UPS store in Arlington for now on…