The Salvation Army

The store is OK, some prices reasonable but overall overpriced for yard sale rejects. Book prices outrageous. Place smells musty. Getting assistance with products is non existent. Older male cashier is rude, uncooperative and argumentative. I have stopped shopping here… spend your time and money at Goodwill on Loudon Rd instead.

The prices are a bit over the top for donated items. People shop there because they don’t have a lot of money. The color of the week tag is a deal, especially if you wear a size xsmall. Can find plenty of name brands and they don’t get hiked up like they do at Goodwill. (though now that I have mentioned it they probably will) Not a lot for mens clothes or kids. My biggest pet peeve in this store is the corny way they hang their pants. I Like the good old fashion way so you can see the leg and the back pocket. They are sideways and way to high up. The books are damaged and pricey. And the vcr tapes must go. A return policy is needed. If you get something for your kids or spouse and it doesn’t fit you are out. Most places allow 7 days with the tag attached. Man behind register is not always the friendliest. But overall, I do go there often.
I originally gave this a 4 star. But I have gone in there twice since I reviewed it. The man with the white hair and mustache behind the counter has changed me. This is a church run store. Yet when you walk in he stares at you and you will get no hello. Then he is even more unfriendly when you are cashing out and does not realize when you are trying to make small talk with him. You are better off to not try to be friendly. So once I had paid and got my items bagged he still just started talking to another worker, so I said «Thank you, have a nice day»…no reply. Good old jesus loving people? A little warmness can go a long long way. I don’t like to go anywhere that I feel unwelcome. This has been a Saturday tradition for me for some time… but much to uncomfortable. I won’t bother them.

purrrfect place for this philanthropist to give away her goods… the same quality is not reciprocated.

Super duper small, and super duper creepy. You feel like your walking into a dirty warehouse with lighting that reflects the crime alley atmosphere almost complete with Wayne family chalk outline. The item selection and quality is just a step above finding them on the side of the road next to a sign labeled «free». I understand fully that this is a charitable organization and I might sound a bit harsh but if I don’t fell comfortable, you don’t have products I want, and at a reasonable price, then I don’t fell I have to mince words when recommending a place of business.

When the Salvation Army used to be located by Market Basket near Main Street, it was a real pit. Still, you could dig up some neat things and get ‘em dirt cheap. Now that they’ve moved to Sheep Davis Rd. the place is a bit more organized, but the selection just doesn’t seem as rich.
You can bargain on price a bit, but don’t plan on returning anything. I don’t even think they have a return policy. Still, the prices are dirt cheap, so if you buy a broken VCR for $ 4, who cares really?
It’s still a bit dumpy, but for the price and the possibilities Concord’s Salvation Army is worth checking out for bargain hunters.

They have done a lot to change things since my last visit.
Looks much better, but still smells like pee.
Was interested in a sleeper sofa for my basement, but when I pulled the bed out, the mattress was soaked in urine.
I spoke to the manager, Joe, and I suggested a discount since I would have to buy another mattress and clean it.
He claimed he made the price affordable, even considering the pee stains!!!
Also, Salvation Army has no return policy.
When I walked in the front door I couldn’t help but hear the cashier arguing with a customer about returning a broken TV they purchased.
Goodwill has a 7-​day return policy.
Family Outfitters Thrift Store and St. Vincent de Paul thrift shops both have return policies.
A return policy means you care about your customers satisfaction.
I would recommend instituting one.
(Remember, they get their items for free…)