Stroller Spa East Bay

Stephani is awesome! I’m currently shopping for a used Bugaboo and Stephani gave me tons of advice. Very very knowledgeable. Once I find my Bugaboo, I’ll definitely bring it here to get detailed!

What a great idea! I had never heard of a service that professionally and safely cleans strollers, car seats, and baby gear, but when I heard about Stroller Spa I thought it was genius! Moms are busy, but still want their kids in clean, sanitary, seats. Stephanie was friendly, courteous, quick, and thorough. I brought in a beast of a double stroller and every nook and cranny look brand new! Even the wheels are polished! Can’t recommend enough!

I have nothing but excellent things to say about Stroller Spa and their excellent customer service and communication! I found them as an authorized Maclaren repair shop when searching for a replacement part for my Twin Techno.
Believe it or not, the US Maclaren Headquarters store in NY was confused about the part I was looking for and gave me the run around for two weeks of back and forth phone calls and emails to no avail. Stefani at stroller spa found my part and had it ordered from Maclaren within a day! She even sent it to my house free of charge! Needless to say I will be a loyal client from now on!

I recently had my stroller detailed by Stroller Spa East Bay and I couldn’t be more satisfied! My BOB stroller had been outside in our backyard under a tarp, which I thought was protecting it from rain and weather but to my surprise when I took it out to use it, the stroller was covered with mold, yikes!!! I tried to clean it myself using recommended methods that I found online and nothing really worked. That was when I contacted stroller spa east bay and Stephani assured me that she would detail my stroller and use her expertise to kill the mold and remove the staining.
I dropped off my stroller to her home and she went to town thoroughly cleaning my BOB. A week later when I returned to pick it up I felt as if I had received a new stroller. The mold was completely gone, the wheels were shining, and she even stitched a part of the fabric that was torn! Not only was her work amazing, but she is just the sweetest person. I highly recommend her service to anyone who needs a stroller or carseat cleaned or repaired.

Stephani is awesome.
I have a 2007 Bugaboo Cameleon stroller that looks brand new thanks to her. Her professionalism is outstanding and she actually cares about her clients. She’s sweet and personable, but that’s nothing if the work done is not up to par. BUT IT IS! It is beyond satisfactory. I am just so pleased.
On top of that, I’m partially disabled. She came to my car, took the stroller out of the trunk, and examined it right in front of me without me lifting a finger. She showed me how the front wheels were mucked up and not spinning properly and diagnosed the other stroller issues right there. She is very upfront.
Now for vanity. :). I pulled my stroller out for a walk with a friend recently and she said, «Wow! It looks great. I can’t wait to get mine done. I’m jealous.» It really is an ego boost to have your precious baby in a beautifully cleaned and prepped stroller. I wouldn’t trust anyone else with it but Stephani.
Thank you!

Amazing! My double stroller looks brand new after they cleaned it.

A shout out from a grandma for great service from Stephani and Rob and their Stroller Spa in Concord, CA – SF-​East Bay Area — Thanks for giving my grandson’s Bugaboo a new lease on life! I could hardly recognize it – you’re amazing! — and as other reviewers have remarked — exude professionalism, personal warmth, and integrity.

Great experience. Like another reviewer said, Stephani was professional but her warmth and care came through her emails and her phone calls and come pick-​up time, I wanted to give her a hug… that’s just what felt natural after the connection across a few conversations. It’s great to have the baby equipment professionally cleaned for re-​use, but it’s the safety and comfort of knowing that 2 years of food crumbs, boogers, spit-​up, drool (etc.) from baby No. 1 won’t affect baby No. 2 when his/​her skin and immune system is most vulnerable as a newborn. I think I first heard of Stroller Spa through an email list I subscribe to (Stroller Traffic?) if not, a parenting magazine, and it was months ago, so when I first checked it out their website, I remember thinking I’d have to plan a field trip to San Francisco or San Jose to do this. But come time to prep, a revisit to the website showed an East Bay location. How exciting! I leveraged her partnership with Day One in Walnut Creek as a drop-​off and pick-​up location for my first project with Stephani: the car seat. Unfortunately, Day One is closing its doors, so when I opened my pack-​n-​play and went «EWWWW!» I called Stephani back up and coordinated pick-​up at her house. She even carried it and loaded it into my car for me; at 8.5 months preggers… that’s appreciated! I didn’t have the dramatic staining in my equipment as some of her before-​and-​after pics, but the difference was noticeable and both look brand new again. It’s amazing. I did a double take to confirm that’s really my used piece of baby equipment! Both times, Stephani was also flexible in terms of what was most convenient for me to schedule drop off and pick up, but also turnaround time. The pricing is also very fair, though, given her stellar reputation and execution on the cleaning itself, I’m willing to pay more! Also loved the convenience of paying via PayPal. I’ve already recommended her to another mom friend who’s expecting!

Wow! Stephani and Stroller Spa East Bay are simply amazing. My BOB had a broken strap that I thought was beyond repair. Luckily a friend told me about stroller spa. When I dropped off my stroller for Stephani to look at she immediately reassured me that my strap could be fixed … but then she went on to tell me that my stroller shouldn’t be so difficult to open/​close and offered to clean and lube all of the joints. In the process of cleaning Stephani also found a hole to repair, and most importantly was able to remove the mold. Just typing this review I realize how bad my BOB was, and now it’s like brand new. Thank you Stephani! I plan to bring in my car seat for some TLC!

I can not say enough good things about Stephani and Stroller Spa. She is very professional but I felt like I was talking to a good mom friend when working with her. It is a bit embarrassing to hand over a dirty, barfed up milk smelling car seat but as a mom, she totally gets it and is unperturbed by any toddler grossness.
I had my car seat detailed and it came better better than new with no chemical or fragrance odor. I also had my Phil and Ted’s 2006 stroller that had been in storage detailed. I was planning on selling it but it is so gorgeous and smooth now that I think I’ll hang on to it!
The prices are fair and Stephani will bring you a loaner if you need one. She also picks up and drops off. A million thumbs up!

I learned about Stroller Spa at a baby event & took my Phil & Teds to Stroller Spa SF. She did an amazing job — it looked new! I was so excited to learn that they have a new East Bay franchise, as it was a pain to get my stroller to SF. My car seat was in desperate need of cleaning (it is actually the one in the example picture!) but it isn’t a slip off cover & I had no idea how to take it off to wash it. I called Stroller Spa & she took it right away. When I got it back it looked BRAND NEW! The owner is SUPER nice and never made me feel bad for having such a gross looking car seat. She even has a loaner car seat (which she offered, but I didn’t need). Can’t recommend them enough!