Safeway

This location just replaced all of their shopping carts with brand new shiny ones that don’t veer off into oncoming traffic. Yay!

Rude checkers seems like they dont want to be there and very expensive and the store parking lot is dirty. Seems like they have poor managment as well

Let’s me start by saying I LOVE SAFEWAY!!! I really do I grew up with it and Pak and Save but… Going to the Clayton locations and being a minority not so great :(ppl look at you funny and not just the staff the Customers. I didn’t feel welcome at all. I guess because I’m not CAUCASIAN!!! I’m a FILIPINA!!! Daly City Safeway and SSF ON point 5 stars but this place Change your attitudes and come to the 21^st CENTURY PEOPLE!!!

It’s a fairly standard Safeway, but points are always earned for having self-​check. I mostly come here for the wine section, though, which unfortunately means I’m banished to the regular lines with only one item in hand… pretty depressing.
Aside from wine, this is a solid deli if you’re looking for a sandwich or the standard fare. They have the $ 9.99 Shanghai Meal Deal (i.e. tons o’ heating-​lamp Chinese food for a very reasonable price), but their food looked like it was at least a day old; congealed over and pretty tired looking. I’ll continue to stick to the Pleasanton deli for that one.
I’ve been stopping in this Safeway for about 15 years — it’s reliable, if not mind-​blowing, and is a decent place to stop if you forgot something at Food Maxx or are too lazy to go all the way to Trader Joe’s.

This is a surprisingly nice Safeway — not sure why I don’t expect this location to be nice, but the cleanliness and friendly employees always surprise me when I walk in (which isn’t very often because it’s not the most convenient grocery store to our home).
Husband and I did stop in the other day to pick up a few items for lunch. I browsed the fish department and bought some delicious spicy ahi poke and a stuffed clam ($ 1) and one similarly stuffed scallop (also $ 1). Almost bought a corned beef for Casey but it was nearly $ 30 for the piece, which we both thought was a little pricey. He looked at some other red meats for making beef jerky but they were on the high end too. He settled on some ice cream for lunch and I found a few other items that looked fun in their frozen section. They have a whole assortment of frozen French fries: even sriracha ones!
Check-​out lines were short and sweet!

The seafood here is disgusting its not fresh at all. And their parking sucks. They need to get better seafood here. The manager is always on site trying to make this place better. Good luck… However, I have to note that their floral section is wonderful.

Your standard Safeway! The staff here is friendly and does a great job with the simple smiles and kind gestures when my day is going sour.

I’m posting this for other people to BEWARE of the Safeway Refresh flavored water and regular water! I found another Unilocaler that had the exact same experience as me, except she didn’t drink it…
Tonight I found grey floating things in my Safeway refresh lemon flavored water! It looks like dust ??? After I had drank about ¾ of the bottle I saw the grey stuff floating in the bottom. I don’t know if I drank any of the stuff, because I had frozen the bottle before opening and it was partially with ice chunks so I couldn’t tell until I reached the bottom :(I don’t know if I got sick because of the THINKING about drinking it? Or if it actually made me sick because I ended up throwing up. The store is closed now, but in the morning I am taking it in to show them! I will NEVER drink Safeway water again!

I have been coming to this grocery store religiously for a little over a year. The store is always clean, well kept, organized and a breeze to navigate.
I fell in love with their flower department and their array of beautiful arrangements. I buy all of my flowers from here.
One of the driving reasons for me to write a review was the customer service here. I have shopped in every department and have truly enjoyed every experience. I would like to take this opportunity to rave about the store manager Mike, he is an absolute gem!
This grocery store makes me feel like I am in a small town, everyone here is friendly and they develop a relationship with me and my family. Which is why I will continue to make this my go to store and will recommend it to everyone.

Its not just this location that has an absolutely horrible deli department but my most recent experience was so bad I had to write the review for this location. First of all the deli people go at .3 miles per hour, just one sandwich takes about 10 minutes to make, let alone trying to get 4 made and they look at you like you are crazy. This young girl i had making my sandwich just kept talking to her fellow coworker and a coworker who was actually ordering a sandwich next to us for his break. She went on and on about how she had worked 6 days in a row already and she deserved a raise and how the other people in her department do absolutely nothing except her. Very hard to believe based on her lazy demeanor. We like to get Safeway sandwiches every weekend before we head out on to your boat and i have yet to find a Safeway that has any sense of customer service or time management skills. It should not take over 30 minutes for 4 sandwiches and I shouldn’t have to hear your employees complain the entire time and get interrupted while trying to place my order by them talking to other employees about personal matters. If Safeway corporate stepped one foot into these stores they would see why their money just goes straight down the drain. They are in serious need of an investigation into their stores because every time i ever go there its apparent why this company is failing. Please hire some people capable of making a decent sandwich in a reasonable amount of time, so many people are out of jobs still and would love to work under Safeway.

Do you have something in your employee handbook that says to continue your conversation with a fellow employee and ignore the customer? Countless times I have been in a Safeway, including this one, and have had to go through listening to their random conversations. It’s rude and speaks volume on what you want from your employees.

I know it seems like I always give 4 or more stars but i truly love to recognize those that have great Customer service and a great product! This Safeway is my GO TO store! Last week I called floral and asked Dominique to help me with 15 corsages for my 10 and 13 year olds daddy daughter dance! OMG THEY CAME OUT AMAZING!!! Hands down will be going back again for any floral work I may need! Tina also helped me out in a bind when I forgot to order 1 more! She helped me try to figure out how to make one as a pin on corsage… wow just nice nice people and OUTSTANDING CUSTOMER SERVICE!

Do yourself a favor. Never ever buy anything from Safeway or
period.
They do not stand behind their products, customer services is nonexistent.
free delivery cost me 26.70 extra junk that I did not order in the first place and they refuse to refund me 26.70 due to their mistake.

Yes, this Safeway is better than the one on Willow Pass and Port Chicago. Willow Pass has too many panhandlers and is too busy. Very friendly staff in all departments.

Safeway here is nicely compacted. everything easy to browse/​find. though it wasn’t busy, the parking lot was full already, (not a good sign.)
buys: «specials»
–gordon biersch beer (5.99)
selekt beer, wheat bock
very malty, chocolate/​stout taste
–seafood/​cali roll «fujisan» (2.49)
rice tasted like paste, not the normal grainy rice
–filling/​ebi the same,
2 stars, wouldn’t rebuy
notes:
–stellar friendly service as usual at safeway.

This is the worst Safeway ever. The cashier that «helped» me last night was rude and completely ignored me. She was very busy talking to another employee and never even acknowledge I was there. She literally had her back to me for a few minutes as I waited for her to turn around and ring me up – once she finally turned around she continued her conversation with the other employee, stopping every few minutes to further discuss whatever was so important.
It’s frustrating when you go into a store to shop and the employees have such an obvious disregard for their job.
I don’t expect anything crazy — it would just be nice to not feel like I am interrupting them as I spend hundreds of dollars !
This will be the LAST place I go for anything — and watch the produce department … I got my fresh fruit home and when I cut open my watermelon it had obviously been FROZEN and was not fit for consumption.
A waste of time and money down the drain.
Safeway better figure it out — a simple «hello» and minimal focus would be a good start.

I will go to other stores before coming to this safeway, but they always seem to have what I want. My issue is that I feel that the produce is over-​priced, so I’ll head to either FoodMaxx down the street, Trader Joe’s or Concord Produce.
I do like that this Safeway has a self-​checkout area. As long as slow people aren’t checking out roughly 102 938 102 983 veggies, then the lines move pretty quickly.

This Safeway is waaay nicer than my local Martinez Safeway. The lay out is new and updated and the floral department is to die for.
I was looking for goodies to decorate my table at a local trade show I was attending that night. I was able to get some really nice flowers at a great price.
Then I got a really cute gift basket with bath accessories to give away as a raffle prize. All of which were very reasonable priced.
Since my flowers were oddly shaped the woman in the floral department helped me carry them out. Now that is great customer service.
Im not near this location often but I would probably make this a regular grocery store stop if I lived near here. Very nice.

Like another reviewer said, the parking lot is a mess… whoever designed it needs to get fired. It’s pretty bad how its set up.
The store itself is good. I like it a lot better than the other location on Treat. The workers are definitely friendlier. Everything else is typical that of a grocery store.

Convenient. Typical experience. Friendly checkers. I have a crush on one named James or Jacob or something… he has the most incredible voice.
Terrible parking set up.