Red Lobster

New years eve early dinner. We got to the restaurant at 4:30. The parking lot was full there were many empty tables but we were told it would be a 15 minute wait. I realized they had tables but no servers yet. Weird you would think they would be prepared for the big night ahead. Maybe the waiters were scheduled for 5. I’ll give them a break. We only waited 4 minutes. Our waiter came and took our drink order and casually asked if we wanted «an appetizer». I was surprised he didn’t try to up sell or offer something that sounded yummy. We quickly ordered. On special was split crab leg dinner for $ 24.99. I placed my order and he comes back 5 min later saying they are out of that special and I can have the king crab for $ 30. How the hell are you out of the special on new years… defintely one of the busiest days of the year. I am baffled. Get it together.

1.5 stars
I don’t think I will come back to this Red Lobster location after my latest experience here. We came in on a Wednesday night to take advanage of the endless shirmp deal which ended on November 8^th. We had called in to be placed on the waitlist, a 20 minute wait, not bad. By the time we drove there, our 20 minutes but the hostess told us it would take another 10 – 15 minutes for a table to be ready… this is why we called in, I don’t want to wait.
We were finally seated 10 minutes after walking in. Unfortunately, this didn’t matter as not one server acknowledged my presence for almost 20 minutes. I was pretty upset but I didn’t want to get up and leave since we drove all the way from Uptown for this. Finally, our server arrived to take our drink order. I asked her if they still offered the endless shrimp deal which sent her off into this huge schpeel about how endless shrimp festival is the worst time of the year for the servers, how much they hate it, and how they’re boss was throwing a party for them when its over. Everyone has their right to an opinion on any matter including this but I think it’s common sense not to share these opinions with your customers. I felt extremely uncomfortable after this conversation and hesitated to say that my bf and I specifically came here for the endless shrimp deal.
It took another 30 minutes for our orders to come out, in that time, she checked up with the table behind us about 4 times but did not come to our table once and my water was completely out. My boyfriend was furious as he felt we were unable to fully take advantage of the endless shrimp deal due to the degree of neglect from our server. I was very disappointed when the food actually came out. My garlic shirmp scampi was dry as a desert in hell and my pinapple coconut shrimp was clearly thrown together. As the restaurant got less crowded, the quality of the food improved. I was just over it at this point.
Save your money, patience, and time, go to another Red Lobster location. The one in Pineville is much better and the High Point location is outstanding, go there for sure. Ask for Amy if you are dining in High Point, she’s rad.

Went there today. Try to go as often as we can. Our food was Great. Now our server. Lindsay. GREAT !!! Of all the servers we have had in there. She was totally the best one of them all. We talked about her being from Chicago and us from Wisconsin. She is a great people person. Had a good smile on. Lindsay… good luck on what ever your dreams are…

2.5 stars Food-​ok, $$/​4 pricewise, service-​ok slow because they are always busy, typical red lobster décor marine folksy
Problem is they are way too busy and can’t turn the table around fast enough. Often frequented by big groups celebrating a bday or some other social occasion. Cheap lobster will do that. Upscale dining when you have kids.
Why the poor rating service was poor and the wait is way too long for what this is.
Had the lobster pizza-​good delish, Maine lobster bake-​ok –too much potatoes and corn filler, snow crab– way too much work with so little crab meat reward, wild sockeye salmon– sort of bland for sockeye salmon. Really like the veggie sides.
Would recommend for birthdays special occasion celebration but for dinner out with kids when you don’t want to cook, it’s just too long of a wait.

Had fein for crab legs. late night my desire for seafoid a must. My neighbor enjoyed the meals… although we arrived near the 10pm time the staff was very nice and professional.
Ordered the «Clam Chowder Soup» & «Lettuce Wrap with Hawaiian Shrimp» Wanted a smaller meal late night. The soup as always excellent with the cheese biscuits. Did not care too much for the shrimp. Do not want to low rate Red Lobster, think it was my pallette. Raspberry and Mango tea made up for that.
Neighbor ordered «Admirals Feast & 1Pound Crab». 6
Yea I know food was excellent. Although too heavey for me, I helped myself but one cluster… also had a margirita special side of grand mariner…
Great late night.

I will never return. I placed a phone order a few minutes after 8pm before driving out of the Douglas airport parking lot. I headed straight for Concord, and when I got there decided to run into Walmart for a few items. By the time I arrived at the restaurant, it was almost 8:40pm. I sat at the bar and was told to wait a few minutes. I did not get my food until after 9:30pm. The bartender kept apologizing and offered me a drink for my wait. I declined, I was just so miffed about waiting all that time. Ridiculous!
I have a feeling they did not make my order until I got to the restaurant to pick it up! If I was told this I would’ve left after telling them forget it. I will never return to this Red a Lobster again. After getting my full of those delicious biscuits (which is what lured me there in the first place) I won’t be back to any of them ever again!
Okay, I will, but just to get some cheddar biscuits.

I generally love Red Lobster, so I was genuinely disappointed with some of our food. I got grilled shrimp over rice pilaf. The shrimp was over cooked which made it chewy. It and the rice had little to no seasoning. My husband had fried fish which honestly looked like a frozen fish pattie. There was tons of breaking and little fish. I gave this location 3 stars because our waitress was friendly, though slow; the coconut shrimp appetizer was wonderful, and the bread delish! To drop 50 bucks for lunch and get sub par entrees is very disappointing. We will probably give it one more try, so I hope things will get better.

I came in at 6pm and sat at the bar. Allison was the bartender and she was excellent! Very attentive and my food came out right away. Piping hot! I was expecting to wait because the restaurant was pretty busy but that didn’t happen. The quality of food was the same o same o for Red Lobster but if you stop in the Bar Harbor had lobster, shrimp, scallops and mussels. Worth trying!

Avoid this place at all costs.
Any place that has the level of incompetence the management there has doesn’t deserve the business. Being on a half hour wait on a Friday at 5:00 is normal for most places, BUT, not when there are tons of empty tables in the place. Obviously the management can’t maintain the proper staffing levels necessary for a Friday night on a weekend when there’s a LARGE local event 3 miles away. Not the staffs fault but the manager should be busted back down to dishwasher.

This was one of the saddest visits to a seafood restaurant in a very long time. My wife and I were hoping to pop in, grab two quick salads, and pop out at 11AM on a Sunday morning.
Our experience did not even come close to expectations. The salads took over 40 – 45 minutes to come out from the kitchen, despite the restaurant being 10% occupied. Our waitress, Bianca A, was horrible. She had a terrible attitude and did everything she could to avoid eye contact with us.
See the picture of the receipt that I upload. For $ 10 per salad, I expect the salad to at least be hearty enough to fill me up. Should have gone to Olive Garden.
Overall, I would not recommend this restaurant to anyone. Although it is proximal to Concord Mills (which was our destination), there are a lot of better choices.
Avoid this Red Lobster.

Highly recommended place according to me. Love the food and the service. Only thing is the wait time whenever I go I have to wait for atleast 15 minutes. But it’s worth the wait I feel. Love it.

This chain of Red Lobster is VERY unprofessional. I needed to make a reservation for my beautiful girl friend on valentines day. After calling Feburary 13^th, they advised me to call at 11am when they opened to reserve my call-​ahead table. I then called at 11am and spoke to Jasmine who was very rude and unprofessional. She told me that all the tables were booked for the full day and that I should have called at 7am when the managers arrive there. She then informed me that I had no chance of getting a table, and gave me the «Sorry bout your luck» attitude. Since this was not my fault I was very upset. She offered no help and quickly hung up. I DO NOT recommend this restaurant to ANYONE, and unless you want your Valentines day dinner to be ruined, I recommend eating elsewhere.

This place is not on my favorite to eat spot because of my detest of seafood but our waiter Caleb definitely made it into one of my top 10! He was such a great server and a nice guy! I’ll come back for the service (and brownie) alone! Thanks so much! Look at the super cute brownie picture I posted :)

I was very satisfied with this visit to Red Lobster. Typically, the place is crowded, loud, with slow service and orders that are incorrect. Today, a Sunday, however, was a great day. Our part of six were seated promptly and our waitress was on the ball. Our order arrived correct and hot. Everything was to our satisfaction. I suppose any Red Lobster location is a hit or miss. When it’s a hit, all is well.

Food was great. Nothing less than expected in terms of taste from Red Lobster. I got the Shrimp Linguine Pasta and my husband got the Fried Catfish and Broccoli. All was very tasty. I was a little disappointed in the size of the full dinner portion. It was maybe half of a to-​go container which I thought was small. However, I can be greedy so I was slightly biased.
Customer service was a 3.5, definitely could have been better initially. So, I tried to call ahead my order and the front picked up but the next dept. (In assuming bar area) hung up the phone. First strike! Second, when I got to the bar area inside to place my order, I waited over 5 min and then had to ask someone to get someone to come to the bar area to take orders. Second strike! Lastly, which I look at as a «ball» and/​or pass once my order was taken the bartender did offer me something to drink while waiting and I got extra cheese biscuits. Other than that no other service.
Would I go back, probably mainly because I love the Linguini Pasta and Red Lobster cheddar biscuits.

Crabs are good. Rest is fine.

First off, 1 star is deducted because the host wasn’t ‘hosting’ anything because he was too busy watching the NBA playoffs. I had to get his attention by expressing my feelings to my friend.
After we were initially seated, we were greeted by the waiter, James (if I recall correctly), and he was pleasant and a pretty good waiter for the most part. To get to the food part, I ordered the trio option for $ 15.99 which included almond crusted salmon, sweet chili lime shrimp, and lobster Mac –n– cheese. Everything was good for the most part, but the sketchy ‘lobster’ part of the dish was a bit fishy to sum up the taste. Not in a good ‘fishy’ way if that even exists.
I’m tired of typing on this phone but above is basically why they were granted 3 stars. I would ½ it, but they don’t have that option for users.

I had a decent time at the bar. Service was good, food was on par with any other Red Lobster.

Ordered twenty shrimps. Got nineteen shrimps instead!!! I am outrage. Green beans all over the floor. Bathrooms smell like the Axe body spray. I will never bring my pet parakeet here AGaain. UGH!!!

I just don’t think that Red Lobster is in my wheelhouse. It used to be that they were the go-​to place, but that has been in different cities. To their credit, this location is much, much friendlier and more intimate than the one on Independence in Matthews. But it’s still the same place.
Though it’s a largish restaurant on the inside, there are mostly tables for two and four — if you take a group in, you’re going to have to wait. And probably wait some more. Probably best to go with a smaller party.
The service here is also a step (or several) above that in Matthews. The food could be the same, or several, above — since we were never even served in Matthews, it’s tough to say. They did a fine job here, just know what you’re getting into and you’ll do fine.
Once the place was made over, it came out of the 80s vibe that had haunted them and updated it well enough, and the menu selections aren’t bad — but getting seafood in Charlotte is definitely hit-​or-​miss. You may just want to save that for a trip to the beach.