Northstar Professional Home Services

We used Northstar for the second time today to clean our carpet. Before the cleaning they go through the house pre-​treating tough stains and spots. They do a fantastic job, making sure that every inch of the carpet is as clean as can be. I won’t ever call anyone else to clean our carpet. I also recommend Northstar for dryer vent cleaning. Our dryer was taking longer and longer to dry clothes until Northstar found the vent full of wet link and cleaned it out. It’s saving us a lot on electricity now because of the improved efficiency. Fast, efficient, and great service!

You won’t find a better business for duct cleaning. Our rental tenants were complaining that the dryer wasn’t drying, but it wasn’t the dryer, it was a clogged duct our under the house. Karl, the owner of our local Northstar, came out on a Saturday (one-​day lead time) to help us out. It was a mess and he was tenacious. He solved the «mystery» that two other services had failed to do. He worked for almost four hours until he found the problem and fixed it. He crawled under the house and discovered a disconnected and clogged duct. He used a duct snake and discovered a brush from a previous service that was left behind and blocked the duct. He replaced what needed to be replaced and left a clean duct and vent. More importantly — it’s safe!!! He’s also a very nice guy and a pleasure to do business with. I couldn’t recommend him more highly.
Brenda

Carl was more than flexible, knowledgable, and professional in what his job is. He took the time to explain the process to us and took the time to be ultra thorough. I am going to recommend their services to others. More than a happy experience considering the unpleasant circumstances.

I don’t write reviews, but Karl was great. He came out on a Saturday afternoon, cleaned out my dryer duct vent and reattached it to the dryer. Seriously saved me from having a laundry room fire. All on a Saturday afternoon.

Karl was amazing, let me just start with that. I simply needed my carpets cleaned professionally and what I received was first-​class customer service and a job more than well done!
I was referred to Karl by an old school buddy and when he referred Karl, he followed by saying «I use him in every house I’ve ever moved into.» I now understand why and will also use him in every home I move into. I was rushing to get my home prepped for move-​in (paint, repair, cleaning, etc) and this was part of the process. Actually, he was the last step of the process, which meant he needed to be flexible to accommodate the production schedule of my other contractors. He was more than accommodating and more than reasonable throughout the entire process. I called him last minute to come and give me an estimate, it was at about 8:30pm because of my schedule, and he came with no issue whatsoever. He did a walkthrough of the house and noticed I had central heat/​air. He then offered me a package deal I couldn’t pass up to get all of my air ducts cleaned, dryer duct cleaned and carpets shampooed. I took him up on the offer and it was the best choice I’ve ever made.
You will not believe the things they find in those vents! OMG! Let’s just say I will ALWAYS have my air ducts cleaned when I move into a new place! Karl was exceptionally thorough, took pictures of every vent and what he found in there, and also took «after» pictures to show me how clean they got it. Also, the carpets… man, he did work on those carpets. They have to be at least 10 years old, if not more, and he really brought them back to life. I can go on and on about how great of a job he did but you’ll know he means business from the moment you speak with him.
Karl is now my go-​to guy when I need my vents and carpet shampooed! Even though I didn’t need it, he also can power scrub your driveway, sidewalk or any other pavement you have around your home. He’s great!