Nail Bar Spa

This is my favorite place to come. I come about every 2 weeks. Amazing customer service. Great color selection and very clean and professional.

My best friend and I were excited to try out this new nail bar… WORST DECISION EVER! The experience started with a pedicure that was horrible! Not worth half of the $ 20 special they are running them for! My feet literally hurt now from getting the pedicure, beware!!!
Then I got a full set of acrylic nails. Never have I had a nail tech tell me that I was wrong and that I couldn’t have what I wanted, keep in mind it’s what I get every other time I have ever had my nails done. She kept insisting that I had to have square shaped nails, I don’t wear or like square shaped nails and further more if I am paying you for a service, GIVE ME THE SERVICE THAT I AM PAYING FOR!
Lastly, after ending up with UNEVEN ROUND NAILS?!? the tech had the nerve to charge me full price! They gave me nothing that I ask for and had me pay for it. The lady sitting next to me said she wouldn’t have payed a dime and would have walked out after she heard how I was talked to & when she saw my nails! If you are looking for good customer service & quality DO NOT GO HERE!!!

I am always skeptical of new places, I’m never satisfied with how my nails look when I leave. I saw a Groupon online for this new place and decided I would try it out. The first couple of times that I went my nails looked great, but this past time I had a girl do them whom I’ve never have do my nails before. She cut them very crooked and didn’t fix it when she was filing them, so they continued to be filed unevenly even when she began to put the gel polish on. She still left black nail polish from my previous color on my nails when she begin to put the new pink polish on. It was a light color pink so you could definitely see the black color through three thick layers of my polish. The polish was not even, it was lumpy and there were places where you could see through the polish. Also less than a few days after my nails started breaking & the nail polish started cracking which looked awful. Worst experience I’ve ever had, I will not be going there again.

We went here two weeks ago for a birthday gathering. The service started off awesome with an amazing pedicure with hot rocks, and finishing off with hot wax. That’s where everything went bad. The man in charge did not like the idea of keeping our glasses full with wine and the minute we climbed out of the chairs he demanded money despite our services not being finished because he thought we all were about to walk out. I wanted a gel manicure… he skipped all the steps and went straight to painting my nails and cut the uv lamp up to the point that the heat was hurting my nails to cut the time in half. The nails chipped with in a week and mind you I work at a desk so that should not have happened and they all started to peel. Never again. And the man in charge made my niece cry… not kid friendly at all.

They never have enough people working, nevertheless certified nail techs. They always force gel on you and it’s annoying. They hurt taking off nails, too. WORST NAIL PLACE IN TOWN.

We are excited to be in Concord area. please come try us out .we have good price and service free complimentary drink. Thank you