Merry Maids

This place is the worst cleaning place around if you want somebody to do a half assed job then hire these guys. I spent $ 300 for what they didn’t clean anything and stayed for four hours the women also had a lunch break as soon as they got to my house to clean. I had asked for a deep cleaning specifically my baseboards and floors and they did absolutely none of that. In the initial quote a woman came over and discuss exactly what they would do which was pretty much everything. Their package is bullshit they lie and say they’re going to do things and then they don’t. When I called to complain they sent some elderly people over the next day to clean what the first people didn’t. They also didn’t clean what I asked the first time and they left with in less then 45 min needless to say this company is a HUGE RIP OFF. very unsatisfactory cleaning DONT WASTE YOUR MONEY ON A HALF ASS CLEANING SERVICE

The Merry Maids were just outstanding — Dolores & her assistant were great! The bathroom & kitchen & all of the floors never looked better! We would recommend them to anyone. RGJW.

Thanks Carlos, for showing what customer care is all about. I was not very pleased with my first experience and he has more than righted the wrong. Thanks and I will be referring people to you and woo hoo. Clean for the holidays.

I had a great first experience with Merry Maids. I signed up for the 24 cleanings within a year. Coco and Diana showed up on time and were very friendly. They did a thorough job of cleaning my house. Afterward, I felt amazing! Having a clean house can bring out the best in a person, I even contacted Merry Maids to request them on an ongoing basis. My house has never looked so clean!

What a rip off this place is. These fools charged me over $ 300 for a «deep cleaning». It was the worst money I ever spent. They hardly cleaned at all. They didn’t even dust an entire room and left so much stuff on the floors it was outrageous. I had everything in my house completely picked up. I have kids so there are some big toys like a train and a ride on car that I had to leave out and they didn’t even move them to clean under it. My couch is raised a few inches and specifically told them to clean underneath it and they didn’t. Didn’t dust ceiling fans or even the fireplace mantle. They were supposed to wipe down the blinds and they were still dusty. Didn’t do the baseboards either which was promised for such a high price. I was told they would be cleaning for 4 – 6 hours but if it took longer they would stay. I was told they charged $ 100 per hour so I was getting a deal for the $ 336 I was going to pay for a 4−6+ hour job. They only stayed 2.5 hours. I should have been refunded because I actually paid more than $ 100 per hour. For that kind of money I was really expecting a fantastic job but what a disappointment. I would never ever have them clean my house again. I can do a much better job myself.

I found the Merry Maids here on Unilocal and read some of the reviews and decided to give them a try… NEVER AGAIN! I have a two bedroom condo with 2 and ½ bath and for $ 310 I was promised a «deep clean» which was to include wiping down all my baseboards, wiping down the ceiling fans and fixtures, cleaning the stove tops, and all the usual cleaning… I was not going to be home while they cleaned and scheduled the clean for one day before I was having out of town guests come to stay in my home for one week. Since I wasn’t home I left little things to know if the work was actually done which included hiking boots in my entrance way with dried mud, cobwebbs on the light fixtures, dust and build up of hair on the bathroom floor, a plastic clothing tag on the bathroom floor, and I had killed an insect on my storm door with a shoe and left a mark to see if it would be wiped off. When I got home that evening from work I came home to a house that still had dried mud on the floor along with crumbs around the base of the garbage can and baseboard. SO… they didn’t even vacuum let alone mop the kitchen, entrance way, or downstairs bathroom! Then I proceeded into my dining room where the light fixture still had dust and cobb webbs on it. I then went upstairs and both ceiling fans still had dust hanging off the blades. Also, the hair, dust, and plastic tag were still on the bathroom floors which means they also did not vacuum or mop the tile bathroom floors! I went over to the tub and moved the shampoo bottles to find orange rings of mildew which they did not bother to move while «cleaning». The counter tops in the bathroom had smear marks from whatever they used to «wipe» them. The bathroom door still had hairspray on it from where I do my hair and I was told they would wipe all the doors and baseboards down. The insect on the storm door that I smacked was still there and the marks not touched. I was told they would wipe down my blinds but they too were covered in dust along with the base of the window. Basically, they came in and did a surface clean of dusting and vacuuming my rugs. When paying $ 310 I expected to come home and be able to eat off my floors if I wanted to! When I called the office of course they were closed for the evening so I left a message. They called back 730am the next morning and offered to come back out but I declined as I was at work and didn’t want them going back into my house alone as I’m not sure what they did the first time! I asked for a credit and the best they would do is $ 100. I ended up paying $ 200 which I still think is ridiculous because they didn’t do what they were contracted to do. The answer I got was that the manager actually wanted to credit me less and I should be happy that they gave me $ 100 back! I am so unhappy and feel robbed for what they took! I will never use this service and I have told my friends my experience and they too will not be using this service. I’d be a maid too if all I had to do is vacuum and dust!