Kelly-Moore Paints

Had a great experience with the folks at this shop today. I called to see if they could help out with a project we are doing at our school. Stacy, the manager, said sure with no hesitation. Julio was really good at advice and getting the paint mixed up quickly. Thanks a million!

I went to Kelly Moore Paint Store on Clayton Road a few months ago to get some advice on colors for my laundry room. The man who help me was very nice and knowledgeable and I went home with two quarts of two different colors to paint on my wall and then decide. I was in a tremendous rush as I had the construction guys at my house finishing the crown molding and would be ready to paint within the hour. I returned about 30 minutes later to Kelly Moore with my color choice and told the same man who had helped me earlier that day. There was a different young man mixing the paint and for some reason he mixed me an entirely different color (a much darker tan). I didn’t read the can, i just dropped it off to my painters and left for the day. When I returned that evening and the laundry room had been completely painted I thought it looked very dark. I found my swatch and it did not match. This is when I read the can and realized it was the WRONG color. The painters would not return, my laundry room was complete. With a heavy heart I returned the following day to Kelly Moore to speak with the Manager Eva Lu and explained my dilemma, hoping to be reimbursed for the gallon I purchased and be given a gallon of the correct color that I had ordered. Thinking I would have to go home and repaint myself. Not only did she reimburse me she sent over a painting company that called me just a few days later and they came in and repainted my laundry room at no cost to me. The company she sent is called Painting by Ken, they did an excellent job and we have since used them for other painting needs in our home. I just really commend the way Eva handled the situation and corrected the mistake. I have been purchasing all my paint from this store for the past 15 years for both of my homes. I would recommend this store to anyone. The service has always been great. Now I know they stand by their word to provide excellent customer service no matter what the situation. Thank you Eva-​my laundry room looks amazing!

My sister and I decided to paint our living room and kitchen this weekend, and went to Kelly moore to look for paint. We were helped by Kristel (not sure of spelling) and she was fantastic! I had already been to a different paint store and the employee was pushy but Kristel was amazing! She didn’t push anything, or just tell us a bunch of random stuff we didn’t want or need to know, but she was knowledgeable and answered any and all questions that we had about what paint we should use, and what the best roller was for each room. We weren’t sure if we needed to get multiple gallons or not, but she recommended waiting on purchasing extra, just in case, especially since we are a close distance to the store. We ended up needed a little extra paint in a different color, and called in our order and went back the next day and the guy who answered the phone was extremely helpful and i talked to the store manager as well – every time i have been in this store, I have had a great experience and i will continue to go here for any of my painting needs and recommend it to everyone !

I had the BEST customer service today with Crystal. The moment I walked in she gave me a big smile and was friendly, knowledgeable and helpful, until I drove away with my 11 gallons of paint. It is hard to find outstanding customer service these days. If I were the manager Crystal would get a raise and promotion I will go back to Kelly Moore paints for my next project over the summer.

we are getting ready to paint our nursery and we went to Kelly Moore for paint and supplies. We had a great experience. Dan the assistant manager helped us and he was very knowledgeable and helpful. He gave us a great deal on our premium paint and even helped us with our paint color selection. We don’t paint much, but if we ever do, we will be coming back to see Dan.

Here’s the deal: I am not a natural born painter. I can’t pick the right colors, every time I try I end up with a pastel-​y, baby-​boy looking blue color with a Suck Factor of 10. The reason I go to Kelly Moore (particularly this one), is because of their high-​quality paint (believe me I have used them all and these are the best, along with Benjamin Moore). You really pay for what you get when paint is involved.
I have to give a shout-​out to the salesperson (cashier?) I’m not sure of his name, but he has really long hair and looks Native American (if you’re not bro, sorry!), but he is AMAZING.
They should give him a raise (a BIG one) and keep him there or make him manager because he is so helpful and friendly. He helped me pick out colors that actually look good, and even encouraged me to try painting a different color on opposing walls (which oh my god the thought of doing that before would have scarred me). He was very knowledgeable about all that paint-​related stuff (like best-​selling colors, sheens, etc.) that apparently was taught the day I found an extra doob in my locker and skipped class.
And to top it all off, he was nice enough to haul it all out to my car for me and was just an overall cool dude. Thanks for making this fraidy-​cat painter more confident!
PS: I have been to three Kelly Moore’s in town, and they were always very nice to me and very helpful, and I don’t think it was because I have great boobs.

I’m a homeowner and have been coming to the Clayton Avenue Kelly Moore for all of our paint projects since moving to this area 13 years ago. The staff is extremely helpful, friendly and knowledgable. They have been very accommodating and have met all of needs for color matches, supplies and I have received excellent customer service every time I go there.
I have recommended this store to others because of the well-​priced products, great service and wonderful staff and have gotten the same feedback from those that I’ve recommended.
It’s conveniently located and the parking is great! I will keep coming back for years!

Decided to come here because it was so much closer than Home Depot. Zero service. You would think an entire store dedicated to paint you could get some assistance, or that being the only people in the store, we would be able to make our purchase quickly. Not the case. Incredibly slow, and out of touch employees. Back to Home Depot I go, which is basically saying I’d rather fight crowds and a crazy parking lot than come here.

I’m a local contractor. I’ve been going to the Kelly Moore franchise stores for my dad since I was 10 years old, now I am a contractor doing the same thing. Kelly Moore is retailed for contractor wholesale pricing and when you do the math as a contractor the price comes in lower than Behr paints at home depot, or the valspar at lowes. KellyMoore is not the store for normal everyday customers so don’t be fooled when you pay more for supplies than your local contractor. Contractors get the deals because contractors buy in bulk.
The quality of Kelly Moore is richer in pigment to the big outlet store paints, which means it makes your labor more efficient and faster to get the job done, that’s why contractors use Kelly Moore over any other brand on the market, for competitive bid pricing.
I like this Kelly Moore store on Clayton Rd, its down the street from my office, and if I call them in advance they know to prepare my order for me, unless the paints are custom. Awesome customer service and willing to help you with anything if you know how to ask right.
If you are a contractor I highly recomend this paint store.

I have been using the Clayton Kelly-​Moore since day one and average at least 5 trips a week to the store. I have been using Kelly-​Moore paints since 1973 and have been to most of the stores in Northern California and the Clayton Valley store is the most knowledgable and helpful of all I have been to. I will be sure to keep using and recommending the store.

Just wanted to get the word out that my company has been doing business with the Clayton Road store for six years and without a doubt it is the Best Kelly Moore store I have ever done business in my 25 years of doing business with Kelly Moore Paint. President of Contra Costa Painting

My husband has used Kelly Moore paint for years. We have done a ton of painting projects and up until a few years ago, we were happy with KM paint and their service. The last couple times I bought paint from them, the actual paint color has been NOTHING like the the swatch. For some reason, I still wanted to be loyal to them, so I went back this week to find navy blue paint.
The kid that «helped» me was irritatingly unhelpful. I clearly stated that I was looking for navy blue paint, even showed him the thing we brought in that we were trying to match to, and he SLOWLY pulled out random colors, saying things like «Wellllllll… this is turqouise». Yeah, really? I asked for navy blue paint swatches, not a lesson in colors that the local preschoolers are learning.
I told him that our walls were currently white and asked if we’d need to primer the walls before painting. His response was «Ummmmmmmmm… probably not.» I said «Probably not? Is that a yes or no?» I never got a clear answer on that one.
I also mentioned the issues that we have recently had with the actual paint not looking anything like the swatch and he said «Well, the sheen you choose will change the paint color.» So I asked him to show me how much the color will change by sheen and he showed me a sample of white. Seriously, who can see a color difference between eggshell white and satin white??? Come on!!! When I asked if he could give me an example with actual color or estimate the difference by showing me different swatches, he just stared at me.
It took every ounce of patience in me to politely (maybe not so politely) thank him and leave without telling him how ridiculously unhelpful he was..