Hi-Tech Shoe Service

Great shoe repair! Quick and reasonable prices.

My sister recommended this shoe repair so I have come here a few times. I recently brought a pair of shoes in that are my fave shoes ever. Needlesstosay I wore them out fast. I had little hope that they could be tended to. They needed a new sole and mending and looked like a pair of sad very well worn but super un-​cute shoes. When I got them back they looked a million times better. The sole was fixed the straps were mended. And!!! They were reworked. Life had been breathed back into my little shoes and I could not be happier. If I could give 10 stars I would. This service has always been professional and honest — I never get sold something I don’t want but this last job was above and beyond. I could NOT recommend this place higher!
Well done and thank you!

Unrivaled customer service. Brought in a boot and purse to have the zippers repaired and the owner took care of it in about 5 minutes. Highly recommend this place!

the shoe guy is really cool. :) I wanted to purchase some shoe stretch & he was all out so he gave me his last bottle that he was using. & my shoes were fixed the same day — I just went shopping down the street while I waited.

I can’t speak to the service because they’ve been very inflexible in the hours that are non-​conducive for anyone with a work schedule. Girl was very rude on the phone.

Eric is a great guy! Went to his shop to get my work boots fixed, he looked at it and knew exactly what to do, the shoes were ready on Saturday looking brand new, he knows his craft and has attained mastery of it. Will definitely visit again.

I just moved from LA up to Pleasant Hill, I’m not familiar with the area so of course I come to my go to «Yelp»… I’ve been meaning to fix my Jimmy Choo’s for a while and I’ve be skeptical about having it fixed not knowing who actually does a great job. All I can say is I met Eric and he’s just beyond friendly and super nice. I told him I needed my shoes done by tomorrow so he responds with «so tonight.» And smiles. Then he says I’ll have them done in 30 minutes. I laugh and my heart felt much better because I needed them asap for an important meeting the next day. I went around and did the little errands I could do in 30 minutes. In exactly 30 minutes I came back and nothing but happiness. He made a joke about what time he told me to come back and how long it would take it him to get it fix… A man of his words!!! I’m happyyyy and to fix just two pairs of my heels for only $ 10 each. he did an amazing job… Granted I already ruined the bottom but it’s not noticeable. I’m definitely going to do more business with him!

I went to Hi-​Tech Shoe Service yesterday and I was so impressed because, although the store is a bit shabby looking, there were several customers waiting to be helped and it is obvious the owner is in high demand. I am giving 5 stars based entirely on the fact that he was completely honest with me even though it cost him my business! He told me he could do the repair but that I would only be back very soon to get other repairs done, and it simply didn’t make financial sense. I really appreciated his honesty with me and will definitely return for any other repairs I might need in the future!

The old guy was nice and was able to fix my 2 pairs for less then 10 $.He also accepts credit cards which is awesome for an old school small business like this one.

Run by a great guy who goes out of his way to get what you need, and get the job done right.
He is the very definition of an old-​school craftsman.

Very fast and very friendly. I went in to get my brand new Dr. Martens stretched so I didn’t have to go through that painful process of breaking them in. He had them ready for me the next day. Prices are great. I would highly recommend

I’ve been going there for years. Does a great job. Very consistent.

Great shoe repair place. Very reasonable, fast and friendly. They’ve been around for years and can fix any shoe trauma you bring them. They fixed a few of my high end leather purses and made them like new. Great work!

This guy refurbishes Birkenstocks right in his shop. He buys the cork soles and the bottom rubber pieces right from Birkenstock so it’s all authentic. You get new practically new Birkenstocks for a fraction of the price.
He is great on other repairs too and very reasonable. Unlike the shoe repair place in downtown Walnut Creek. Worth the drive out to Concord. He’s a craftsman.

The gentleman in the store was just that. I appreciate his customer service skills along with his shoe repair skills. He was kind enough to finish the shoes by the time I left town later on the same day to save me a trip back over the bridge. I am grateful for his thoughtfulness and skill.

I love having a cobbler in town, and it’s even better when the cobbler does good work. You can trust your shoes to this guy — prompt, neat, excellent work.
The only reason I didn’t give him a 5 is that I wish it were just a tiny bit cheaper, or that I could perhaps have his recommendations for cheaper options. But then again, maybe this is just what it costs and I am cheap.

FANTASTIC old school cobblers shop! Superior craftsmanship, very reasonable prices! I rust this guy with any/​all of my shoe repair needs!

Dropped off my shoes and purse today. I wish I took before picks. I’ll have the stuff back in a week or so but the owner get 5 stars already for being super friendly and awesome. I can already tell I found my new shoe guy.

Amazing work on my heels and boots.
Now i wont slip on slippery surfaces !

Earlier this year, I acquired a lucky pair of boots. Or perhaps I should say a pair of magic boots. Within a week of the acquisition of these magic boots, I ended up doing a lot of travel planning and traveling. They are not spectacular-​looking — they may be one of the plainest in my closet — but they look and are sturdy, and are just so unbelievably comfortable.
Together, we made Portland, Philadelphia, New York City, Jersey City, Niagara Falls, Toronto, New Orleans, Kansas City, Memphis, and Las Vegas our stomping grounds (and the year is not over yet, with two more trips in the horizon looking like they are possible to happen). We walked at least 100 miles together and traveled at least 15,000 miles together. We have met interesting people together. We have embarrassed ourselves together. We have experienced fun things together. I have walked to my heart’s content and my boots did not hurt my feet at all. My boots are my travel best friend.
Unfortunately, the fact that they are magic did not make them indestructible. As I said, they have covered a lot of miles and I broke my best friend! *sob* I was ready to say good bye to my magic boots, but my brother (who works in construction) suggested I try to have them resoled if I am that attached to my boots. And I am attached to my magic boots. Don’t you talk to me about that ridiculous pair of traveling pants (four girls with different builds fitting into one pair of pants? Pffft! I will believe that when my fairy godmother makes an appearance while the seven dwarves are giving me shelter, i.e. paying for my mortgage, to protect me from the three bad wolves trying to blow down the door). It is all about magic boots!
So I scoured Unilocal and found Hi-​Tech Shoe Service. I took in my abused travel buddy and was anticipating to be turned away. But no, salvation for my boots were on hand! As if this news were not enough to make my day, the super nice shoe guy (I am sorry I did not catch his name) fixed a strap on the boots I was wearing for free! I was exceedingly pleased.
And yes, my magic boots were prepared in two days. It is not the cheapest ($ 35 to have both shoes resoled), but the work was great! My best friend looked good as new, waiting for more travel adventures. And I will be more than happy to give my magic boots more travel mileage!
So if you have magic boots, or maybe just a pair that is not quite magic but you love oh so much, trust them to Hi-​Tech Shoe Service. They will not disappoint.