Hartvickson Heating & Air Conditioning

John was simply excellent! He was prompt. And found that it was a simple fix! Didn’t charge me or make me feel like an idiot! :) Clearly my issue was something über simple which I probably could’ve figured out on my own, but I had feared the worst. If I could give more than 5 stars, I would!

The reviews were spot on 100%! I called John after recommendations from locals. He called me back immediately and remedied the issue right off the bat. Unfortunately we couldn’t get an appointment same day but that didn’t matter. After following his instructions my husband and I worked together to resolve the issue. No need for a visit or labor costs. John is the real deal and does not blow smoke. He was professional, to the point, and had an immediate resolution. Part only cost us $ 45 and we are back on track to having our house cold again. Thank you so much for your expertise. Highly recommend Hartvickson Heating and Air Conditioning! The best!

Wish I could give 10 stars! I called Hartvickson Heating & A/​C after my air conditioner stopped working. I left a message, and John returned my call, leaving a message as to possible solutions and said to call again if the problem didn’t resolve. I was impressed that he took the time to call when the summer is an incredibly busy time. After my calling again, John came within 2 hours and fixed the unit within 10 minutes. Hartvickson’s is honest and knowledgeable. I’m a very appreciative customer!

Very reliable, fair and dependable! John is as honest as they come and will give you the facts. He has helped so many families in a pinch and even when things breakdown on you at the worst times, even weekends, he will be there. Highly recommend!

We called John when our furnace died in the middle of January. He came out the next day to give us an estimate, which was very competitive, and the day after that to install our new furnace. John was friendly and professional, and not only got our new furnace installed and working, but he made sure to cover anything unsightly and left us with a very neat clean looking furnace (in the garage, but still, it’s nice that it looks nice). He even helped us to resolve an issue with the thermostat after the furnace was installed.
I recommend Hartvickson Heating & Air Conditioning without hesitation, and I know that we won’t even consider calling anyone else if we need repairs or replacement in the future.

I call John whenever I have an issue with my air because we like our house to be cool. He is always prompt and I get an appointment quickly, His service is excellant and prices are reasonable. I recommend him to all my friends.

Pro: Scheduled weekend appointment was no (extra) charge.
Con: Recommended costly (unnecessary) repairs, then claimed local laws required testing for CO2 leaks, which was false /​incorrect information.
The air conditioning unit quit working in one of my rental homes. The Property Management company dispatched a repairman who diagnosed the problem to be the Converter. I contacted John Hartvickson to get a second opinion & bid for the repair.
To his credit, John returned my call promptly and scheduled an appointment for the upcoming weekend, stating there would be no additional charge for weekend service. John did not mention any ‘diagnostic’ or ‘service fee’ for the call, and therefore non was agreed to prior to the service call.
John contacted me while onsite and informed me that not only was the Converter bad, but his recommendation was to replace the entire furnace (the Converter is a component in the furnace) at a cost of $ 1800. He further informed me that Local Laws REQUIRED him to preform a CO2 leak test when replacing the Converter, and that if any leaks were detected in the test, he would be required to condemn the entire central air conditioning and heating unit. I had him explain that one to me again, in detail, because I knew from my discussions with the other repair company that a CO2 test was neither required or necessary with the replacement of the Converter unit.
When I informed John of this, he immediately became angry and aggressively rude, yelling into the phone that he had plenty of other calls scheduled and didn’t have time for this ‘bull ****’. He then informed me that if I didn’t want him to repair the unit, I would owe him $ 150 for his ‘diagnostic fee’. I was in a state of shock with his sudden rudeness and I reminded him that; 1) there was no agreement up-​front for this charge and 2) I believed he was providing false, inaccurate and misleading information, and that I refused to pay him for such. John immediately hung up the phone on me. Approx. 30 minutes later, I received an irate call from his wife, who screamed obscene words at me for for a full 2-​minutes because I refused to pay for his ‘diagnostic fee’. In all, a completely unprofessional encounter which will not be repeated. Since I found Hartvickson Heating & Air Conditioning here on Unilocal and made the decision to call him based on the reviews here, I feel I needed to leave my review for others.
To conclude, a licensed repair company replaced the Converter for $ 250 parts & labor and no further repair was needed or recommended by this company. I will be leaving this company a positive review.

I called John after another company gave us a quote and I wanted to get a second opinion. I liked John from the first moment I spoke to him on the phone. Long story short, first company told me I had two options. First would be $ 680, second would be $ 1800. John quoted $ 425 for exactly the same service as the first option from other company. In the end we payed $ 175 because John found another way to fix our problem. Flipping fantastic!!!
Honesty, Intergrity and Great Service is what John seems to be all about. please call Hartvickson Heating and Air!!! I would recommend John to everyone

I called John and he responded immediately, he is licensed with the CSLB and was genuinely concerned for my needs. He already had an idea of the problem for my furnace and set up an appointment after work to diagnose the problem.

I used Hartvickson Heating & Air Conditioning last year, on the recommendation of an acquaintance, and am so glad I did!
I called Hartvickson after another HVAC service company (recommended by a neighbor) came out and looked at my rooftop AC unit and told me the necessary repairs would cost $ 600. I balked at their diagnosis and price (I’ll probably post a separate review about the company down the road; I’ve temporarily blotted their name from my memory; need to look up my old invoices), and went looking for other recommendations — and thank god I did.
Hartvickson came out at the scheduled time, clambered up on the roof of the two-​story condo building (almost a three-​story rise, not everyone’s favorite thing to climb up on), came back down, told me what part seemed to be the problem, popped in a replacement part, and the HVAC has worked fine, in blazing-​hot Walnut Creek summers or during the chilliest winter nights, ever since. And all for about ONE-​THIRD of the price quoted by the other company.
Too bad I didn’t have this company’s name from the gitgo, but even after I paid the initial service call by the weirdo company, Hartvickson still saved me a bundle in the long run. Save yourself some time, money and frustration and call Hartvickson first.