Hands-On Construction

We had a great deal of updating to do on a large Victorian house we bought. Richard Warren and his team at Hands On Construction were wonderful to work with. From start to finish, the work they did for us was top notch, on time and on budget. I’m am deeply grateful for the work they have done on our house, their professionalism and high quality of the workmanship. I would recommend them to anyone.

I contracted for Hands On to do a small job involving replacing a piece of siding and do some work on a deck in preparation of installing a hot tub. The job was quoted via a written estimate and intended to be one in one day. The first part of the work was done in one day and then Hands On did not return to complete the job for several months — I somewhat expected this as I was told upfront that my job was small. However, what was troubling was that the final invoice pretty much doubled the original quote which included the wording «Any alterations or deviations from the above specifications involving extra costs, shall be excuted upon written change order from Hands-​On Construction authorized personnel». When confronted with this Hands-​On admitted a mistake but would not compromise on the charge taking the stance that if I was uncomfortable with them I shouldn’t work with them in the future.
Needless to say I will not be working with Hands-​On again, nor would I feel comfortable recommending them for any job large or small that you would expect to be done on budget or on time.