Crosby’s Supermarket

Ok produce section, luckily the woman ringing me up noticed that my lettuce was rotting, and had to pick thru a few to find a healthy looking bag.
Great that they have beer and wine for one stop shopping, but best of all is their rotisserie chicken. One of the best I’ve had!

Honestly, Crosby’s is slightly above average for a small local market. They have an okay selection, pretty good bakery, service that can be hit or miss sometimes, below average produce, but they do carry some of the harder to find items that I like. That last point is what usually keeps me coming back. Well that, and they’re the only conventional market in Concord — a point they abuse to maintain crazy high prices. Which makes it inexcusable that they cut corners like not having bags with handles! Seriously. Middle of winter in New England, and they decide to have their shoppers walking twice as many trips so they can save $ 0.02 a bag. If you’re crazy like me and you have STAIRS to your house, you may want to avoid. If management gets the message, maybe they’ll get a couple stars back from me. In the meantime, I’ll be limiting my trips from now on.

It’s like shopping at a big convenience store… Extremely high priced and kind of sterile.
Charging me, the customer, exorbitant prices, then occasionally donating some of those extra bucks to local charities is distasteful. Mind you… it’s not a mildly pricey store. it’s VERY expensive. I would feel better about it if they were transparent with their accounting books.

My husband and I just moved to Concord and were thrilled to be close to a supermarket however it looks like we will be using it more like a convenient store (for in case of emergency situations) as opposed to a regular market. Everything is overpriced! The grocery staff are friendly and very helpful.

I’m loyal to Crosby’s because they’re loyal to Concord: the store is a generous supporter of a host of local charities (schools, Open Table, Emerson Hospital, and others) and makes it a point to employ handicapped people from the surrounding area. That is really admirable and I’m willing to spend a couple of dollars more to frequent a place that participates in the life of the community.
As for product offerings: The fish is always VERY fresh at prices comparable to Market Basket or Donelan’s, and they have a nice selection of organic meat and veggies. The produce department is not exciting, but I can always get basics – broccoli, carrots, zucchini, sweet potatoes, bananas – and if I want a big bunch of seasonal fruit and veggies, I go to Idylwilde’s or to a local farm stand.
As for rude employees: I’ve only found one, that little foreign guy (Filipino?) at the manager’s desk. And maybe he’s just hard of hearing of English-​impaired. Everyone else is lovely.

Does the job of a small local grocery store. Has most of what you need but your going to pay a little more than «normal». Vegetables aren’t your freshest also not that much to choose from. They recently started selling beer and wine and have a rather large selection of those (obviously alcohol pays better than vegetables!). They have an ok selection of items some different or not your norm things but if you want selection you probably need to go someplace else. Friendly checkout and staff

Food is too often past «sell by» date. Produce the worst. Concord should be able to do better. For now, I’ll drive to Wegman’s. 8-(

Appalled by the poor planning the Stop and Shop company has displayed to people trying to use commuter rail in Concord, MA. Suddenly (in the space of 2 months and without notice) the company decides to generate revenue by restricting parking spots for local commuters and selling more expensive permits to out of towners. Suddenly commuters are informed the need to spend hundreds of dollars for 60 days for parking that has always been granted free as part of an agreement to expand their retail footprint. Very very disturbing and shows a marked disrespect for the community.

I like that the store is not so big, you get in and out pretty quick. The staff is mostly useless and not friendly in my opinion.
If you need 2 or 3 products and Crosby’s is the closest, go there. If you need more, try any other store in the area.

A lot of what reviewers have said here echoes my sentiments. I’m new to Concord and I was delighted to hear that a grocery store was within walking distance. What I found was unimpressive.
The prices are high. The produce is sub-​par. The selection is mediocre. Worst of all, the staff is the most consistently unhelpful and rude staff I’ve ever encountered in a grocery store. I’m not quite sure what the deal is with the staff. Are they trained to be this way? Is the management encouraging this? It’s very bizarre and I mostly feel bad for them.
Crosby’s is good if you need an item or two and don’t want to drive all the way to Roche Brothers, Market Basket, or Stop ‘n Shop. Other than that… it’s worth the drive elsewhere.

What Crosby’s has going for it is that is a) it is reasonably close to my house and b) they have High Lawn Farm milk, the kind my family likes. I guess the new/​expanded alcohol section is good for profits, but I shop at a grocery store for groceries, not alcohol (call me old-​fashioned).
Think of Crosby’s as an alternative to 7 – 11 when you run out of a necessary item and you will be ok. Looking forward to the day when Concord has a real supermarket (like a Whole Foods or Wegmans).

I’ve shopped at this Crosby’s since we moved to Concord almost 15 years ago. It’s convenient, friendly, and I totally respect their hiring policies. They must have tremendous loyalty to their employees, keeping people who are perhaps challenged in various ways and wouldn’t be able to get a good job otherwise.
However, their prices are often not ideal; they’re more like the local convenience store you go to when the good stores are closed, or when you don’t have time to drive to Stop & Shop. Their produce is abominable — I’ve seen rotting peppers, the garlic and onions are usually sprouting on the shelves, and it’s a good bet that at any time half the potatoes are turning green. Don’t even think of buying time-​sensitive fruit (strawberries or nectarines, for example) here. They shoved out some desirable products to make room for their unnecessary wine and liquor.
I want to like them, but I have been let down by their produce too often.

I was surprised to find a Crosby’s so far from the North Shore. I really enjoy this market. This was one of the bigger buildings that I’ve seen. Packed with goodies and free samples. My partner and I tried some delicious fish pâté and ended up purchasing a container. They also had ruteabega cubes which are hard to find. Yes, I love those things and hate cutting them up. The prices were good, similar to other locations. The bagger was super friendly and really engaged with us which isn’t something you usually see. I wish they were closer as I’d love to go back and become a regular!

Ok, I’m going to try and be nice.
I’ve been a resident of Concord since the 80’s. If you’re a true Concordian then you know that that whole building used to be Stop n Shop. What’s crazier is I can remember what the entrance looked like, where you had to physically hand in your bottles for money, there was a huge flower section, and a place to develop photos. I’m going to stop before I continue down memory lane. They had better prices. maybe not always the best quality and maybe not the cleanest.(poop upstairs and mice) but we got by.
Crosby’s as I remember moved from where Rite Aid is now, to Stop & Shop – where the prices were high with half the contents. All we could do is adjust. I guess Stop & Shop was «below Concord».we made due.
But seriously… Crosby’s has been such a rip off and I’m writing this review now because it has peaked at it’s worst. I have gotten sick many times from getting some beef there. It’s a hit or miss there.
I could go on about numerous picky things I do not like about this place, but I will get to the basics:
Everyone there is always depressed, they stopped selling cigarettes (I can see how that’s a good thing) but then they start selling booze… taking up where a lot of things were – a lot of greens. The produce section has DRASTICALLY decreased. If you want a little arugula, a few mushrooms, or whatever… it’s all prepackaged now – more expensive – and you don’t know how fresh it is. If you want the vegetable, you have to buy more for more money. Senior discount is a joke also.
The prices have SKYROCKETED. The deli/​salad bar are disgusting. No free samples. Just mediocrity at best. They have gotten rid of many items, rearranged the place numerous times, and smaller portioned boxes/​bags of items to make prices look more manageable. I know our economy sucks but… so does Crosby’s. There are items here that I found to be better priced at Whole Foods. That says something. Pretencious, not worth it… just like Serafina’s. This plaza used to have good stufff, now it’s completely crap.
This is tough because I’ve had enough, and I need to find a better place that isn’t Market Basket.

Terrible produce.
Just terrible.
Expensive and we ALWAYS end up throwing about 10−25% directly into the compost. We have — literally — gotten home to pick through strawberries that already have mold on them. (I had to update my review after this experience)
The drive to Roche or Idle (both 10 minutes west out Rt. 2 in Acton) is well worth the drive. I make a huge, and probably unnecessary, effort to avoid shopping here.

Excellent for what it is. Smaller store, easy to shop for a returning shopper, and not high priced. Fish excellent; always something for sale. Once you go a few times you learn who to ask and who not to. Wednesday 5% off for over 60’s. hiring handicapped commendable.

Recently reminded me of how shopping must have been in the 70’s. the staff is pretty depressed and not at all helpful. Recently went in with a coupon that after 5 minutes of fooling around the cashier decided that she had no idea how to ring it up and left for help. The meat department is a joke. Price are high considering the quality you get. What more can I say? My wife and I decided that our past visit was our last. Concord really needs better.

I don’t make it a point to shop here, but like anyplace, it will work in a pinch. They have cute little carts for kids to shop with, so that is a bonus.
Prices are pretty off the wall. Most items on my grocery list are more expensive then Whole Foods, and that right there will tell you it’s not cheap. The processed foods they carry even seem expensive… I guess their sale items are pretty good.
The 2 other things I can give them credit for is having Honey Baked Ham in the store during the holidays, and contributing in a positive way by employing men and women with special needs… you can’t judge that one bit. I think it’s great!

I have to agree with connie c. they don’t really see the non white people. I have gone there to pick up a bag salad before heading to work. The prices are decent and its not to far from the train station… those are really the only other perks

Scientists should probably study Crosby’s in Concord, because I’m pretty sure the store exists in a parallel universe. If you’ve been there you know what I’m talking about. Other than that, Crosby’s is hit or miss in pretty much every regard, from selection and price to employee helpfulness.
Connie C.‘s review is spot-​on. I’m regularly cut off in the deli and at the check-​out.