Chinnavuth De Monteiro, MD

Just wanted to acknowledge Tabitha for her help and amazing service. I made a mistake and let a prescription lapse. Tabitha helped by supplying me with samples until my prescription arrived and also helped set up my mail order prescriptions. She was very accommodating and helped me out of what I thought was going to be a stressful situation. She also took the time to update some missing info in my records. Thank you so much Tabitha, you are a true asset to the office.

Dr. De Monteiro has been my husband’s and my Doctor for 12++ years and THANK GOD for his continued caring, follow-​thru and coordination with our other Doctors since we have unique requirements that require extra involvement. He is like the «country Doctor» that everyone wishes they had — if you need a 10 minute talk or longer, he is there for you. He answers your questions or concerns. When I ‘crashed & burned’ with double pneumonia & a staff infection in both lungs last year, he was there for me morning, noon & night!
He has a staff that, in some cases, has been in transition but Jean R has been the rock that keep things solid. When JMMH transitioned to a new computer system that required the Doctor’s offices to change over to that system also which caused chaos! Having been through a transition like that, we totally understood the delays and frustrations that were experienced! Was just there today and seems like the challenges have smoothed out and the Office is progressing well.
We are sad for those who have had a negative experience, we feel Dr. De Monteiro is one of the most awesome Doctors we have had the privilege to be associated with and find his Staff to be concerned and caring. We have also referred many friends and they have been exceptionally pleased with him. Wayne & Pam M

My wife and I had a great. doc in WC, but he moved to AZ. His replacement was a major B, so on referral we went to Dr. Demonteiro. He was wonderful the first couple of years. He came to see me in the hospital once after I was admitted from an ER visit, which was impressive. He is a caring doctor.
However, since he moved to his new office on HS St., his practice has changed for the.worse. Trying to get an appointment is not easy (most of the time.) I think he spends more time at the hospital to get away from his bitchy staff!
Not too long ago, I had to deal with Jean, who was supposed to contact my insurance company. She was having trouble getting through and called me back to say she couldn’t do it anymore! She just didn’t want to do her job! OMG, is she for real? I just try to ignore her now, but you have to pass her on the way to the exam room :( — - and that’s her facial expression most of the time. Lately, she has been patronizing, as I’m sure the doc had to slap her.
The office had the most annoying Filipina receptionist who loved to quote policy or didn’t answer the phone shortly after opening or right before closing. I don’t know where she went, but thank God she’s gone. Last year she was replaced by a very nice lady, I think ber name is Jackie. However, it
.if Jean Ratchett has ruined her too. She’s been short and rude on the phone and asks questions irrelevant to my requests, because she doesn’t know she’s talking about.
Dr. D is still okay, but he seems to focus on weight issues and orders tests that don’t give him the results he is expecting. Because of all of this, I usually go to specialists w/​o referral from him, as I have a PPO and don’t need his referral… thank God, because dealing with his staff etc. is challenging at best.
He.seems.overbooked too, as I’m sure he is due to the way he has to operate his practice to still make a decent buck. Because of this, I’ve ended up seeing NP Anne Delaiden. She pretty much guesses what to do, but seems to have been effective. with me. She’s funny too and seems to listen better than she used to.
My wife has seen Pandora. Lee, but I’ve heard she quickly prejudges situations and is fairly difficult to deal with. (Poor Dr. D.)
If he was able to afford his own office, as before, I think he patients would be happier too. Oh well.
I have an inlaw, who is a fairly prominent senior in
. She says that ever since he. moved, the whole practice has gone downhill. Too bad.
Dr. D. = 4. stars
Office staff=0.
2stars for the overall rating.
If you can skip
referral and have a fairly good idea of what type of specialist you need, do it and save a bit of $.and a lot of frustration!

They deserve no stars. Office staff is very unfriendly, unhelpful, will not let you talk to a doctor or nurse. They can’t even fill out a disability form correctly which cause my Mom to be denied!!! Told my Mom we are finding her a new doctor. One who treats their patients as people not as a number. They don’t even say hello when you come in for an appointment. Always felt that we were burdening them. Isn’t their job to help people? I’d u hate your job that much find a new profession!

I had a short appointment in this office and my review is in regard to the front office and staff. I have not been treated by Dr. Monteiro.
I arrived at the exact time I was supposed to be in the office so I was happy to find plenty of guest (patient) parking out front. The two-​story building had a clear index on the first floor that told me Dr. Monteiro’s office was on the second floor. I took the stairs up and easily found Suite 800.
The front office reception and waiting area has a few seats and a large glass window to the smiling receptionist. She promptly acknowledged me and was very friendly. I prefer small doctor’s offices when see a primary care physician; I like the feeling of personalized care.
Before leaving I had the opportunity to meet the Dr.‘s wife, who was as friendly as the office staff! She seemed very genuine and kind. I left the office with a smile, which is a good thing when youre leaving the doctor’s office.

LOVE Dr. De Monteiro… Not so much his staff! They NEVER follow up, follow thru or call me back. The doctor is so kind, patient and very understanding and actually takes his time with you. He’s knowledgeable and up to date on the latest practices and he is very proactive if he thinks something is amiss with me ie: never hesitates to order lab work or xrays etc. I feel lucky to have him as a physician… I do think he needs an office staff over-​haul though.