Avitus Group

Avitus is an absolutely unresponsive, error-​prone and highly unreliable back-​office. They could never get our benefits allocated correctly (would calculate the wrong number of vacation days, sick time, etc. — and that is when it would actually show up on the paystub — most of the time it wouldn’t — they said it was due to their technology or lack thereof), could not answer simple HR questions related to maternity/​paternity leave, would take a long time to respond, and constantly had financial errors and miscalculations. One was so egregious that a colleague was penalized by the IRS due to their mistake! That did cover the cost of the penalty, but it was after much headache, follow-​up and work on my colleagues’ part.
Our company finally ditched them for Tri-​Net, who offer much more comprehensive services, have a larger local presence, more competitive health insurance coverage/​plans/​rates and are MUCH cheaper.
They have had a turnover in their own staff and haven’t seemed to find someone who actually has expertise in HR nor the level of customer service that they purported to give when they were selling us their services.

I highly recommend working with Lance Harris at Avitus. They are super friendly and professional, making the payroll headache completely disappear for me and my business. They are so easy to work with, and their rates are really competitive.