H&R Block

If I could give this place a zero I would!!! Horrible service horrible atmosphere horrible workers. Don’t go!!!

Atmosphere a bit unprofessional. Felt like I was in a clinic waiting room. Staff is nice enough, but still… unprofessional. The receptionist was wearing a top too short too tight that kept riding up and so from our chairs in the waiting room, you could see her undies lol
Anyways, about the tax help we received.
I already know my taxes would be garnished for school loans. The dif this year is that I got married in 2012. An accountant friend of mine told me to include the Injured Spouse form which would protect my husband’s asset’s. After doing research on
, reading countless forums about tax law, plus my friend’s advice I knew I could have done my taxes easily online. I normally used the hr block online service but the online service did not include the injured spouse form. To file that form the website said to go into an office. So my family and I went.
The agent helping us, who claimed 6 years of experience, was not able to answer my questions about my tax situation. We waited about 5 minutes while he kept calling a number to ask for help. He asked another agent, who apparently didn’t help him because he went back to the phone.
He ended up telling me the injured spouse form was only for people who are separated or getting ready for a divorce. I asked him 3 times, saying, «So what you’re saying is that I can’t fill out an injured spouse form to protect my husband’s part of the tax?» He said yes, that because my husband and I were still married LOL we couldn’t use it. So I asked him, «Okay, so what is the innocent spouse form — that form is for couples getting ready to split and want to protect themselves from their soon-​to-​be Ex’s tax liabilities.
He didn’t answer me, just waved his hands like I struck out and said nope, California is community state so you whole tax will go since you are married.
We walked out. I did our taxes on
which did have the form online available to e-​file. We just got our letter from the IRS. My portion is, as predicted, is being taken. My husband’s portion… is on its way to our bank account.
H&R Block is for the birds.