FedEx Office Ship Center

I like going to this Fedex location because I receive great customer service. Everytime I go I always get attended by Miguel. He is always friendly and helpful. Definitely will be coming back more often. I totally recommend this fedex location and told my friends about it.

Always giving our office a hard time. If there is ANY movement inside the box being shipped, they will refuse to ship it — of course unless you purchase shipping materials from them directly. Unless it’s electronics I totally understand. But garments? They’ll refuse to ship it even if it’s paper shaking inside the box for goodness sake. I do not recommend this location.

I wanted to post a review for this office because i have had an incredible experience with its employees. Carina Miguel And Evelyn have provided me with excellent customer service and hospitality. I have never had such an experience in any other shipping centers. I just wanted to make sure the manager at this location did the right thing in hiring such friendly humble and very proffesional people. i will definately be recommending fedex office in commerce to all ny friends and family. –KEVIN R.

Don’t waste your time coming here. I always get a hard time from the manager whenever i set foot in here. Literally everytime i been here they always say your box is unacceptable and will offer to repack it for a fee of the box and packing. They also always ask whats in your package even though they need to know only if you declare a value of $ 500 or above. If you try to argue about that your packaging is fine they’ll tell you to «go to the Express or Ground station» instead.
According to the other reviews here, the employee who refused to help me and many many others is the manager. So here is some information in case anyone wants to file a complaint against her. I know i will for sure.
CENTER BUSINESS MANAGER: EVELYN FIGUEROA, EMPLOYEE# 2 264 505
And here is her boss’ info: DISTRICT MANAGER: JOHN SHINN, Phone# 310−503−5412
That being said I will never set foot in here again even if my life depended on it.

The worst FED EX location, they sell their own package material and upsell to add more in your shipment. They will push down on your box and say, nope it needs more material. We can add more in for you but at an additional charge. They always ask what is in your shipment, I have never been asked this at any other location before.

carina and miguel are two of the laziest employees i have ever seen working anywhere.
i brought in a computer monitor in it’s box, but miguel asked carina and they won’t accept it. (Reason was it had to have an outer box — sure thing!!!)
they will only accept it if you pay a bribe of $ 25 to buy postage. they will not accept a prepaid fedex label because they are not getting paid into their pockets.
remember carina and miguel, two very dishonest and lazy employees who won’t accept your prepaid package unless they sell you a label or an outer box.
i returned and put it in an outer shipping box and they still won’t accept it because they are not profiting from a prepaid fedex label or selling their own box. (Reason was my outer box was not good enough).
fedex should fire these two lazy employees, especially carina since she seems to call all the shots.
if you see carina, ignore her at all costs. just because she can’t sell you a shipping label or an outer box she will not take your package.
she will only send it in the box you provide if she sells you a $ 25 shipping label and an outer box.
i had no trouble with fedex before. just these two lazy employees who won’t do their job unless you buy something from them. Carina suggested i drive to another Fedex location or pay for Fedex to pickup because no money is coming into her pockets or Miguel’s pockets.
carina and miguel. remember those names. at
FEDEX Office Ship Center
4900 s eastern ave
commerce, ca 90 040

I wished I could give zero stars. I have a fedex account and have never had any problems shipping until this woman evelyn was placed in charge. My last experience at this office I dropped off 2 boxes. My boxes are very professionally packed, taped along the edges and shipping label centered up top. Turns out now even if you did everything at home to just show up to the office and drop off your package you can no longer do that. You need to stand in line with everybody else who may be there to ship or make copies or send a fax or buy candy! I showed up an hour before their ground cutoff time. I set my boxes and the conveyor belt and walked away. Rude woman Evelyn came down from her very high horse to let me know I needed to wait in line with everyone else. Completely ridiculous! I walked out. Well, 2 weeks later turns out Evelyn on her high horse at fedex «misplaced» both of my packages. For 2 weeks both of my boxes were sitting under the conveyor belt. Out of sheer convenience I don’t just cancel my account with fedex and switch back to ups but hell would freeze over before I step 1 foot at this commerce fedex office.

I wish there was an option for 0 stars. Clearly this location has a policy to make every customer buy their own packaging. Worst Fedex office. They make up lies about why you can’t ship your package in the way you packaged it and force you to buy their supplies. I called the company that provided the prepay label and they said that however I want to package it is fine and that every other customer ships it back with no problem. It’s clearly this location that is trying to scam people out of a dollar! Do not use this location. It’s poorly mismanaged and is a horrible representation to FedEx. UPS is much better.

Same experience with the other review writers here. You would better not to go this place when the manager lady is in. You will ruin your day. She just try to sell $ 3.99 filler per box.

We have billable stamp boxes that are prepaid for our business. Everytime we send it to this fedex they say oh you have to use a different box where at other stores they accept it no problems. They try to charge you for a box that even corporate says that they shouldn’t be charging especially since it’s prepaid. Telling my team not to go here any longer especially after having one of my associates was charged a box even though it was sealed packages. Unacceptable.

I used to swear by FedEx over UPS. This place is making switch teams! I had a box attempted delivery three times. Only the last time did a door tag get left. I signed and left it on my door. They never came back. I call FedEx. Even though everyone else can deliver to me, they can’t unless I’m home (apparently I need to take a day off to be able to use FedEx). Now I have to wait another couple days for them to take my box to another (closer) location so I can do their job and pick up my box. WTF?! Never using them again!!!

Worst Fed Ex every. Every time I take a box they reject it even if I use a new box. They just try to sell you there own boxes. I take the same rejected box to another fed ex location and they accept it.
One time I had to get out a box same day. I went to the store and waited in line. I had made it in time as the Fed Ex pick up truck just arrived. However the employees were so slow. The pick up driver was able to load all the packages and leave before the 2 people in front of me were done. They told me you should have came sooner. When I was a good hour early.

I always come to this location to ship on our business account, all employees are very nice and very helpful. except for the manager Evelyn, she is has an attitude and is very rude. I have been packing the shipments the same ways for years, now according to Evelyn it’s unacceptable. We never ship anything fragile or expensive I don’t understand why all of a sudden it’s a problem. When I asked her to explain why it is now an issue she gave me an attitude. I would say come to this location if the rude manager is not in.

Great parking, great hours and great customer service. Employees are knowledgeable and friendly. I love dropping off my packages here on Saturdays.

Horrible !!! rude they don’t like to help you… I asked her to fax something and she gave me attitude told me to go to Downey or Monterey park that I can’t keep faxing here cuz she busy and doesn’t have time to keep doing this for me!!!

The new fedex site on Rickenbacker continuously complains about military members using the road for physical fitness. Then they run away into their secure warehouses. Little bitches.

Waited all day at home for a delivery and the irresponsible driver didn’t make my delivery NEVER USING FEDEX AGAIN

The only good thing about this spot is there is parking right out front. As you can see from my previous posts, I am all about parking. I dislike to walk far to get where I need to go.
The lady here had a serious attitude problem and tried to charge me $ 3 to pack the inside of my box because there was mild movement. I know my Unilocal review will not hurt FedEx but this spot is terrible.

This is the best Fedex location I’ve been to so far. They are friendly, REALLY knowledgeable, and helpful. Usually, if you want to deliver a package overnight to the East Coast, any fedex has a cut-​off time of 5:45, no exceptions. If you come here, though… they’ll make an exception.
The reason that this place is awesome… they take your packages if you’re a little late. The Fedex in downtown is pretty awesome, too, they’ll try to help you if you call in and need help. It really just depends on the employees, but I find that all of the people here are really helpful and not snotty.
They have the latest pick-​up time as well… anywhere else is around 5:15 — 5:30. This may not be a big deal for you. if you’re not overnighting stuff everyday. But since I’m always rushing here, breathly, with a bunch of boxes like a nutty woman, trying to get here by 6 pm… it is a life-​saver.
Otherwise I have to drive to the airport Fedex.
p. s. Shipping here only, no kinkos.