Norfolk Motors

Terrible dealership — Go Somewhere Else!!!
We purchased two cars and both were unsafe when we drove them off the lot! We were promised they had inspected both cars for safety, leaks, steering, brakes, etc… Flat out LIE!
Car 1: the day after we bought the cars I had to get an alignment done — I thought the checked the steering? The tie rod was so loose the mechanic refused to let us drive the car off his property without being fixed. The CV joint was so bad the bearings were showing. After having my calls ignored 4 times I finally got them to fix the CV joint but we paid for the tie rod.
Car 2: the breaks/​rotors were in terrible shape as we found out the next day during alignment. Again, after calls being ignored and fighting the we got them to replace the breaks and rotors. The problem is they did them wrong and didn’t change the sensors. Hundreds of dollars out of pocket to fix. The headlights were also burned out (HID Bulbs.) the car was running on emergency default flashers. Another multi-​hundred dollar bill and extreme safety hazard. They also praised us all maintenance was up to date — pure lie. The 80k maintenance was never done, including the timing belt (interference motor) which was over $ 1,500 to fix. I asked the dealership to inspect the car top to bottom. Final price to bring the car back to safe and operating properly… $ 6,000!!!
Go somewhere else or you WILL regret it!

The salesperson Daniel was great, very helpful and got the brakes fixed (which I pointed out on a test drive) before I purchased the car.
However, maybe don’t trust the inventory — and definitely get a mechanic to check it before you buy it! I had my car less than a week and a bunch of lights came on (check engine, airbag, cruise flashing, tires) — well turns out my $ 11K investment is now over $ 12.5K as it needs a brand new catalytic converter… And that’s in the first week.
So although they are nice people, I walked away feeling like the hid some major issues from me that are now coming out of my pocket.

Buying experience was decent, their initial followup was adequate but they failed to deliver on their promise to get me a replacement part for my vehicle. Emails to Nate the GM went unanswered, a phone conservation Daniel the salesman resulted in empty promises and no subsequent actions.
So if you get what you want initially you should be okay, if not I hope you have better luck than I did.