Tire Barn

Beware of this place and the very low quality products they push. My 19 yo daughter had a bad tire after 40,000 miles. She sucked it up and spent over $ 400 on a new set of tires. 3 months and 2,000 miles later the new back 2 tires had weird wear and the belts showing. I took them back to the same location for them to look at and provide assistance.
They told me it was an alignment issue and they would not help.
I have been in the automotive industry for 25 years. This particular vehicle does not have any adjustment in the rear for the alignment. It also does not have any damaged parts. It is well known by ford and anyone with experience of this vehicle that inner tire wear is accelerated «slightly» due to the lack of this adjustment.
The previous tires had 40,000 miles and showed some wear on the inner edge. These junk quality tires were worn being use in 2,000 miles. For some reason they don’t have the same tire available, unknown reason. Lol
So the best they would offer is to sell me 4 more tires at a discounted rate. Why should I give them more money on top of what my daughter already paid them? I checked around and found the same (better) tire they were «discounting» for less than they discounted. Needless to say, I bought elsewhere and verified the alignment was within ford spec.
Beware and shop elsewhere. They don’t care about anything other than moving you through and taking your money. I will update after my BBB complaint is completed.

I spent $ 500 getting new tires on my car in Nov of 2013. I assumed alignment was included because who is going to spend money on new tires and not have an alignment done?
Once it warmed up I had started driving with the windows down and noticed a flapping noise from the front. I thought maybe something was in the tire so I took it to Tire Barn in April 2014. They looked at it as said nothing was in the tire but asked if I have had it aligned. I said when I got tires and that is when they told me they didn’t align it.
I went ahead and had them align it. They said the left front will take time to wear down before it stops making noise. I noticed after I had it aligned that the steering wheel wasn’t straight and the back tires looked like they were leaning in at the top. I called and they told me the back is supposed to be like that which I have never seen another car look the way my car did.
So over the weekend I had a dealership look at my car. They told me the rear tires need replaced and are worn on the inside because they aren’t aligned!
I took my car back to Tire Barn and explained the situation. The guy at the desk went back into the shop to speak with a manager. The manager never came up to talk to me. The employee came back to the desk and told me they could give me a price break on some new tires. I asked why aren’t they covered under warranty because they are less than a year old and have 16k miles on them. I was told it wasn’t covered under warranty because it was six months from the time I bought the tires until I had it aligned.
My problem is after they aligned my car the back tires were leaned in causing them to go bad! I asked why alignments aren’t included with new tires and they told me they only do it by customer request. They said if they included it on all new tires it would take weeks to get new tires. So now my car is at another shop getting fixed. I told them what had happened and instantly they knew it was Tire Barn because they had had at least 10 – 15 customers in the last few months complain about them!
I will never go back to this place again and regret spending $ 7k in the last couple years with them through my business. Needless to say we will be taking all our company vehicles somewhere else!

The ultimate eye rolling, teeth gnashing, irritation made delightful.
An unexpected total flat and a need to get tires looming, made for an emergency trip over on a saturday from our lake cottage. Dread and several calls landed us at Tire Barn, not only were we blown away by an overwhelmingly friendly and generous manager, but everything was done in 30 mins!
We were extremely and unexpectedly pleased with this transaction!

Went by today to fix a flat. Nobody in front office at 6 pm. Stood there for 5 minutes before leaving. Drove by open bay doors to find everyone, including non employees, working on a Jeep. No service, no business!

Overall a pleasant experience.
I got quotes from a few places for 4 new, 175/​70R14 tires. Tire Barn was the cheapest (less than $ 300 for a 50k mile tire) and they had the specific tires I wanted so I made an appointment.
The store is very clean and, best of all, air conditioned. But I didn’t see coffee, which I like but certainly not required, just something to take my mind off the awkward/​boring time in the waiting area.
The staff is great. The people I talked to were friendly, laid back and knowledgeable. They’re quick and good at their job.
My tires were installed and I was out the door in about 30 minutes even though they were pretty busy.
I only had one small problem (below if you care to read more). I would definitely recommend Tire Barn. They’re fast, friendly and reasonably priced.
— — — — — — — — — — — — — — — — —
My only gripe (applies to tire stores in general, not just Tire Barn)…seems like every time I request specific tires, they’re never available when I show up. So, this time I called shortly before the appointment and verified they had my tires. They said there were 4 sitting on the rack. I arrived an hour later and sure enough, the tires were gone. BUT they offered a better tire at $ 10 less than the tires I requested. A better tire at a lower price makes up for that!
I don’t know whether its deliberate to tell customers a tire is available to get you in, but selling a more expensive tire at a cheaper price doesn’t seem like a good business model. This is not specific to Tire Barn. I’ve bought tires at different places in my day and its happened several times at different stores
The lesson, I think, is its best to call or go to the store in person for a quote rather than use a website. Stores generally have more tires than the website shows and inventory changes quickly. And, best of all, you’ll avoid the frustration of not getting the tire you ask for.