Tic Federal Credit Union

I’m sad I even had to give this bank a star. Don’t ever use this bank if you plan on moving to an area that doesn’t have branches! The customer service line is just plain disgusting! I am horrified at the people they hire there! They are cold, rude, and uneducated group of individuals. Don’t expect the call center to go out of there way to help you… they just want you off the phone so they can chit chat with their friends you can hear in the background. This is the most horrific bank I have ever dealt with. I can only pray it somehow gets shut down or bought out. I get better service at a drive through fast food window. I would rather bank at McDonalds! I hate this bank and every single thing about it. Just call the Customer Service line and ask them to do something that includes them getting out of thier chair!

The staff goes above and beyond! The customer service training from TIC should be used everywhere. Great work!!!

Always friendly staff and the services beat anybody else in town. They have every service you could ask for in a bank. The only thing keeping them from a five star rating is the little round tables that you get your money from. The old method works much better.
Y’all come back now ya hear!