Sonic Drive-In

Service is ALWAYS extremely slow no matter the time or day. Although we love their large sized drinks and ice, my family is always waiting an eternity for food.
Recently I got a drink and the syrup in the soda was out (these things happen, I wasn’t upset) but I did call to give them a heads up and the employee who answered was just clueless and just said ‘uh I’ll have to check that.’ And offered no resolve to my 44oz cup of disgusting carbonated water

The outside sitting area was disgustingly dirty. I wiped the table off with a baby wipe and it was black with dirt and food. Maybe the staff should be assigned to go out and wipe the tables a couple times a day. I could tell it had not been wiped for days. The service was good and food was good.

+ old school ordering from the car
— poor quality chicken sandwich, no condiments provided
Went here this afternoon and ordered the crispy and grilled chicken sandwich. Both were gristly ground up chicken meat, and they charge you $ 6 for the combo. Might was well have ordered the $ 1 McChicken at McDs! The onion rings were crispy but they never gave us and dipping sauce or ketchup. Sorry guys, you just don’t cut it.

Came here to get milkshakes with the kid. The service was quick. The prices were more than fair (less than $ 4 for a medium and a large). Plus they were pretty good. Nothing special as far as milkshakes go but most milkshakes are good. Plus many flavors to choose from!
Best of all, the workers were fantastic. The woman who brought our food engaged with and entertained the kid who trust me can be a little high on energy. She was great and friendly the whole time and he really enjoyed it.

Love this place and the hole concept of this place. I work at macys so every now and then I’ll come with some friends over to sonic and eat. The happy hour drinks is awesome and the food is really good and worth the money. Much better then any McDonalds. The half price drinks after 8 is another reason I’ll go. The shakes are great. You can just park, order, eat and talk with friends not having to get out the car.

Greasy carnival food, and poor quality at that. This evening my parents and I ordered burgers in the drive thru and when we got home discovered both patties were raw. Disgusting. No quality assurance. Might as well go to McDonalds instead.

Pretty fast service (for a Sonic). Good, standard, Sonic food. Nice people working there. A solid Sonic choice.

Food came out fast and hot! Carhop was very nice and helpful and did a couple trips for us for BBQ and ketchup without complaint. Toast on my husbands toaster was a little soggy but still delicious. Bread can’t help soak up burger grease so if you don’t like soggy bread don’t order the toaster. Tator tots were wonderful and my burger was perfect. Also I especially love their strawberry lemonade! Yum!!! If you want fancy go somewhere else, but for fast and delicious it can’t be beat.

They accidentally ran in our order as drive thru so we waited a good 10 min before they realized their mistake. Then when they brought us our food it was wrong. We ordered the new crunchy chicken basket with toast and onion rings. We got the regular chicken strips. Then when we told them they only corrected one of the orders. The manager wasn’t helpful either.

Had a horrible experience there yesterday. My fiancé and I went at around 3:30, when there were very few other people at the restaurant. The server brought our food, and handed us a milkshake with the top less than halfway on, causing my fiancé to spill it into my car. The server was very rude to us, and said something along the lines of «What do you want me to do, I gave you napkins?!» And when my fiancé said yes she came back with a stack of about five napkins. (Half of the milkshake had escaped from the cup, it’s not like it was a tiny spill.) We then called back and asked for a cup of water and some more napkins. The person on the other end of the line said «I don’t know why you think you need a cup of water.» And promptly hung up on us. We were not rude nor did we speak to them in any sort of a way that we would have expected this rudeness, (we didn’t even blame the server, we just mentioned to her that the top wasn’t completely on). Five minutes later when no water came, I went to the bathroom to fill up a cup of water to clean my car myself, because they never came back out with water OR more napkins. Luckily we found some in the glovebox. A few minutes later we noticed that they hadn’t given us any ketchup we requested, so we hit the button to ask them to bring some. They ignored us. They answered us and promptly hung up. I couldn’t believe this disgusting rudeness. We had to walk over to another carside window and push the button for them to bring us ketchup, and when the server (a different one than before) brought us ketchup, she basically threw it at us. Needless to say, we will not be back at Sonic again. I have NEVER seen such awful customer service at a Sonic, or any fast food restaurant.

Breakfast!
This location satisfied both my cravings (tater tots and breakfast sandwiches that involve Texas Toast).
My food was delivered fast and hot. The car hop was nice.
A great recommend especially when you have a late night out and need some food in the AM.

Happy hour (2−4pm) at Sonic is such a nice treat for those of us not always looking for beer at Happy hour.
I grabbed a Limeade and a small vanilla cone which both hit the spot on a 90 degree afternoon. I rarely eat here as it is more of a limeade and cheap ice cream place for me. For the price at Happy hour this place can’t be beat. I wish I had one in Hilliard sometimes for a quick and cold refreshing limeade. My only complaint here was that I was a car back and I saw already saw my ice cream cone sitting and waiting for me. By the time it reached me the first drops were starting to slide down the cone. it only takes 30 seconds to make so wait till my cash is out of my hands and then make it. A fresher cone without the mess.

I had the habit of going to Sonic every Saturday for breakfast on my way to work for at least a year. My order was the same every week: A super Sonic breakfast burrito combo with no sausage. I got the tots and a large ice tea with the combo. The large ice tea raised the combo price a little. Over time I began to dislike the oil the tots were cooked in. Maybe my personal taste changed, maybe they changed the brand of their cooking oil or maybe they don’t change it often enough. Whatever the reason, the oil gives the tots an unpleasant taste. The thing that annoyed me enough to stop my Saturday morning trek to Sonic was that every week for my exact same order I was charged a different price. Granted it was always within about fifteen cents, but that’s not the point. If the cashiers cannot get the price right, how much extra money is Sonic raking in each day? One day I ordered a small tot with the combo even though it comes with a medium size. The order rang up as $ 1.00 more then usual. I asked why and was told that it was because I ordered a small tot. So, it was $ 1.00 more for LESS food. Hmmm I just took the medium tots and threw some away. I hate to waste food. I finally got tired of this and switched my Saturday morning breakfast out for oatmeal at the McDonalds across the street. I have to say that I am very embarrassed to admit that I like anything that is served by McDonalds, but their oatmeal is great.

I was so excited the first time I had Sonic in 2005. I’m from Connecticut, and they CONSTANTLY show Sonic commercials, despite the closest Sonic being in New Jersey. So, when I found out there was a Sonic 8 miles away from my Virginia college, I was sold.
The Polaris location is nice, and somewhat out of the way from most of the mall craziness. I prefer coming the back way from 23 as well. Sonic is the kind of fast food that you go for one thing in particular. For me, it is the Large Diet Cherry Limeade with a small Coconut Cream pie shake. Actually, its usually two limeades [one for now, one for later]. I’m also a fan of the Blue Coconut slush, but it doesn’t stack up to my drink combo. The happy hour drink special [2−4pm, half off all drinks/​slushes] makes this totally affordable.
The burgers are just okay. I don’t like telling them I want mustard/​mayo/​ketchup on my burger, because they usually get it wrong. The tots are so-​so, and don’t have the charm of cafeteria tots anyways.
I’m honestly giving this only 3 stars, because I usually wont go out of my way for Sonic, its only if I’m in the area. Lucky for me though, my boyfriend’s office is right around the corner, so sometimes he’ll surprise me with a limeade [or two!].

I am so happy Polaris finally got a Sonics, two words… cherry limeade