Sawmill Crossing

If I could rate lower, I would. They over charged us for things we didn’t do and nothing was ever fixed in our apartment. Not to mention they wouldn’t allow me to break my lease after there was a double homicide in the building next to me! I mean seriously?! I no longer felt safe in the apartments so I left. The rental office got mad at me and said that I had tons of complaints against me anyways… I was never informed of getting them so I’m assuming they made them up. Parking is always terrible. Nobody ever cleans up after their pets. DO NOT MOVE IN HERE UNLESS YOU WANT SHOT.

We sublet an older unit from June until November, while my husband was training in Dublin, without even seeing the place. Before moving up, I was hesitant after reading some pretty daunting reviews. I am more than pleased to say, our experience here was great!
Pros:
–Emily and Randi. These ladies are the best! Any review you read that has staff complaints must have been from the old management (~a year ago they changed hands). Any question or concern we had, no problem… answered with a smile. They truly made sure that we had the best stay at Sawmill. They even occasionally have resident events!
— With only one vehicle, the location could not be better. I was able to comfortably walk for groceries at: Park to Shop, Euro Delicatessen, and Bhavani Cash and Carry (with Whole Foods right across the street). Stroll over for a great lunch or dinner at Ba Sho or Tadka, grab some home goods at Burlington, or a new read at Barnes and Noble. All VERY close.
–Entry keypad. You need a code to get in your building which is a nice perk.
–Maintenance. Our only issue was a busted garbage disposal, we called on a Sunday PM and on Monday afternoon it was fixed. More timely than anywhere else we had rented before.
–Cost: The rates are VERY affordable for the Dublin school district. The gym is small and well appointed, the pool is clean, the grounds are nice for dog walking, and the neighborhood is generally quiet and feels safe. Almost every day, someone was in the hallways doing basic upkeep and we had no problems with pests to speak of.
Cons:
–Hello kids, the halls are not meant for tag. Most of the parents we talked to about this were understanding.
–You may read complaints about dog poop. Well, this is a problem for the pet OWNERS not the management. There are always poop bags in every kiosk and grounds keeping is trying their darndest to do their part. Having worked in the pet care industry for over a decade, I can assure you, I’ve never seen a dog pick it up themselves. Do your part owners!
All in all, check it out for yourself. We would rent here again!

It is apartment living at very affordable rates. I will say the walls are pretty thin. (these are not high end apartments, but again the prices are great for location and Dublin schools). If you have kids I can’t express what amazing schools we have for our kids in elementary and middle school.
I have seen management really try to make changes here in the past year. They remind pet owners often to take care of their pets. I have only had to call like 2 times in over a year to have something in the bathroom looked at and the garbage disposal, and each time they responded in acceptable amount of time. The people in the office have always been great to deal with and always have smiles. I also like how they have had a few parties for the tenants of the complex.
Sad to see the gym membership go away, but that was instituted by the old management. They did make a good deal with LA Fitness and they are updating their own gym, so…
I do recommend the place at this time. I will be interested to see how they treat us when we leave. Until then, I am going to enjoy the great rates and awesome schools for my kids.

DO NOT RENT HERE!
You are charged a higher utility rate due to them having a unregulated third party handle the utilities.
beyond that, they are all smiles until you get through the door then they turn malicious and rude.
Maintenance never occurs in a timely manner. Parking is a complete nightmare (often forcing you to park at the opposite end of the apartment community due to there being no spots. I have actually had to park at one of the businesses next door on a weekend before because of the lack of spots).
you can hear EVERY NOISE IN THE BUILDING. paperthin walls lead to you hearing every convo your neighbor has, every step on the floor above you, every time someone is in the hallway. EVERYTHING.
high rent, high utilties (due to their use of this third party), super thin walls, and no parking…
RUN.
oh there is a perk… the walk in closet is actually really nice sized!

Before my husband and I moved in here, we read all the horrible online reviews. We took them with a grain of salt and moved in anyway being drawn to the incredibly low rent, no pet rent, low deposit, and large apartments. We got lucky with a third floor corner unit, and loved the HUGE walk in closet in the master.
Yes, there are a lot of animals at Sawmill Crossing. But seeing as we love animals, this did not bother us a bit. There was poop left on sidewalks at times, but most people try to be respectful and clean up after their dogs. There was an issue with trash… people often dropped their bags on the sidewalk in front of the dumpster rather than in it, but the staff always cleaned it up.
The pool is good and the membership at Premier is AMAZING. (See my review of Premier!) The complex is close to everything and if you have a choice of apartments, go with the front buildings where parking is MUCH easier.
A lot of people on apartment ratings freaked out about their move out costs. Because of what we read, we scrubbed the hell out of our place before turning in the keys. We shampooed the carpets and replaced a broken outlet cover. They only kept $ 45 of our $ 99 deposit, which we felt was fair enough (though they did charge us for really stupid stuff like a scuff on the smoke detector?!).
All in all, if you don’t hate animals and you don’t have a lot of cars, this is a great place to live!