Pop-A-Lock of Columbus

I really don’t know how this place stays in business. So anyways, I called to get a key made because we had been locked out of our car. They quoted us $ 180 to come out and make the key, which is steep. They said that they would be out within the hour and called twice saying they would be delayed. So an hour and 50 minutes later they show up. They then proceed to quote me $ 375??? I was furious, yet remained calm and polite. Apparently they thought I didn’t have my vin number and the cost to run it was astronomical. I ended up paying $ 280 for a key that didn’t even work. It wouldn’t open the trunk or the door, yet I was still forced to pay. I called to see if I could get some of my money back and they were beyond rude and said they would only refund $ 40 of it. I have yet to see that money refunded and this was 3 months ago. I’ve never dealt with such horrid, unprofessional people. This experience actually jaded my opinion of humanity. I can’t believe people who run a «business» like this exist. SMDH.

I called roadside assistance to get them to come and provide service to my car on the side of the highway. They called me 1 hour later saying they are late on their Eta and will be at my car in 15 mins because they «can’t find me». They did not come in the time they said so I waited 30 mins. I called them back and they said I was «out of their jurisdiction» for service and they are going to talk to another service provider to respond. I asked have those arrangements already been made? «I think so». I said I need to know for sure. The service guy said he talked to his boss. Bullsh*t you did. Why didnt you tell me you guys weren’t coming instead of me calling; finding out on my very last nerve. I called roadside assistance back and told them they were throwing me a lot of excuses. It’s a nice day out, no inclement weather or ice on the road. I know they’re not busy. Whatever, end of story I got someone else helping with my car.