Pizza Hut

A chain, so at least it’s consistent. Deliveries are always prompt. Just okay pizza. One day I won’t have to say a pizza joint in the west side is «just okay.» Sigh…

So every time I call a pick up order from this exact location they never get it wrong. Delivery is another issue. I ordered the exact same order as I always do, this particular night it was easier to have them deliver so I call in and was told the expected delivery time and they were spot on. Impressed I gave the driver a generous tip before inspecting my order which was one box short. Got my pizza and chocolate Dunkers but where were my Asian wings? I brought it to his attention and he said immediately «it’s not my fault, it was the bagger» as if I was going to rescind his tip. He said someone else would bring the wings. I was annoyed but thought I’d give them a while to deliver. Waited an hour and no wings so I decided to call the location directly and not so much complain but ask my account be credited the price of the undelivered wings. That was granted then I received an insincere apology and was pretty much disconnected. I’m grateful for the credit but I’m not sure I want to go back. I mean, the delivery driver deflecting blame and the abrupt ending of my phone call? Not feeling like I matter but if your order come from this location? Opt for the pick up.

Absolutly Terrible! Two weeks ago food was over 3 hours late. Tonight, wings was not with my order. Manager refused to do any better than to give me a credit for the wings I had already PAID for. Would NOT recommend. Find a different Pizza Hut. Do NOT go through this one.