Petland

The dogs are from puppy mills, no matter what the staff will tell you. Look at the papers and you will see kennel names that appear on the HSUS’ 100 worst puppy mill list, and do a bit of googling and you can find a document showing where each of the local petland stores gets their puppies. I have SEEN the hunte corporation (an infamously bad dog broker) semi pull up to deliver the puppies. Others have captured photos of this semi. There are countless accounts of sick pups being sold from this store, and it’s not just puppies in danger. I’ve seen dogs with ringworm, which is a zoonotic disease people can catch… and kids play with these dogs! Wire floors are some of the worst things ever for puppies, as their legs get caught and they can be seriously hurt. If you can’t see mom with the puppies THEN, don’t buy. The mills have got tricky; they’ll go through brokers like hunte corp, who get the dogs from the mills. Indeed, in recent hearings aimed at stopping another one of these places from opening, a petland spokesperson ADMITTED they purchased puppies from hunte corp. Puppies are constantly being held and never given time to rest. Anyone at any time can grab a puppy that’s trying to get some rest, whether or not it’s good for the pup.
Oh, but it doesn’t stop there. Their birds are sick, too, and species which should NEVER be housed together are in one small glass enclosure. I went in one monday to see the place and their was a tiny parakeet in a cage with several amazons. I left without telling anyone because they were too busy handing sick puppies to people to help me. HE WAS STILL IN THERE THREE DAYS LATER. I had to tell someone about it to get him moved. The birds are lethargic and ruffled-​looking. I’m guessing nobody who gets a bird from them is educated about psittacosis, which is a dangerous zoonotic pathogen that can kill people. Do they test their birds for it? I bet not.
Don’t buy the lies. Don’t support this store, and stop more petland stores from being opened! Even if you think you’re saving a dog by buying it, the store will just replace the one you’re buying with another dog from a terrible place.
No reputable breeder will sell their dogs to a pet store. USDA inspection means nothing and the regulations are lax. Even if violations are found, puppy mills may be allowed to continue their terrible work.

If your into puppy mill animals that are outrageously priced and probably severely ill this is the place for you! And if you do purchase an overpriced new friend your just supporting the problem. There’s a reason these stores are constantly getting sued and put out of business. Don’t take my word though, read their better business bureau reviews. Don’t shop, adopt!

I bought my puppy at a Petland and I love him to death. Smartest buy ever. Yes, the chances that the puppy was from a puppy mill, but I saved it by buying it to live happily in my home instead of cramped in their cages. I love the employees and this location is one of the top selling in the nation. I will continue to by my expensive food and vitamins here because I am happy with the puppy I bought here.

I naively went into this place to purchase a dog toy in a hurry one day because it was the closest pet store to what I was doing. I regret going in there and I regret giving them $ 10 of my money and support. I didn’t realize that Petland was a supporting of puppy mills and breeders and I do not support that. It was so loud, chaotic, and packed when I went in there. The staff was not friendly and the store was not organized. I will never shop there again and have since actively told others to not shop there.

I got my cat from here and we had to get him checked out immediately after buying him. He had tons of ear mites and was easily the healthiest kitten in the store.

No stars in my opinion. They sell mixed breeds for a ridiculous price and say they are pure breeds. Go adopt at a shelter that way your not endorsing buying from a dishonest pet store that get dogs from puppy mills. The cages have no blankets no food, toys or water. they hire ppl who DO NOT have any type of proper training or vet tech degree. Please look up shelters in your area. We need to wipe these kind of places out, along with back yard (crappy) breeders.

Yes they have tons of puppies. But they will try so damn hard to get you to buy one. The dogs get so worn out it makes me sad. No new born dog should sleep soundly while being passed between total strangers. Also, they charge insane prices because you can’t just buy a dog, you buy all this «free» stuff that comes with it. $ 3600 for the one I looked at.

Petland is a horrible and depressing place. My only experience is with this location, but via my research, I’m sure it’s the case with all of their locations.
I first went in here because I ran out of food for my dog and it was the closest store to my home. Petland ropes you in by having you join their program and after buying 6 bags of dog food, you get the 7^th free. It seemed innocent enough and I could save money on dog food in the long haul.
But, after going the 2^nd time, I realized how sad Petland is and how awful I felt supporting them.
Petland clearly gets their animals from puppy mills (Humane Society research shows this). This is heartbreaking to know and even worse to see as tons of puppies are put in cramped spaces behind the windowed area of this store.
On top of that, many parents bring their children to the store either to potentially get a new pet for their home or just to pet the animals. Either way, this covers up the children’s knowledge of the situation just believing the puppies to be cute even though these same lovable puppies have endured horrible conditions throughout their lives. This combination of the innocence of the children with the brutality that the puppies have felt makes it even more depressing to watch.
There are always a ton of people in this store leading the place to be loud and chaotic. Once again, this frenetic environment makes you feel even worse about everything that’s going on around you. The cleanliness of the weird box pods that you can play with pets in is questionable as well as the level of care parents have towards their kids here. It feels like an insane zoo at times.
Another red flag to how bad this store is that the front window of the store has a permanent decal saying «NOW HIRING.» This gives off the impression that there is a revolving door of employees there. Most of the employees are teenagers, which leaves open the question as to their level of training in handling these animals as well as the seriousness to which they care about their job especially since the store is apparently hiring permanently.
A previous Unilocaler suggested this is a great place to go on a date or to just pet animals. To just even step foot in Petland is supporting it, so if you truly love animals, I highly suggest you don’t do that. I once saw a man vomit in the garbage can right outside Petland after being in the store. No idea why. He may have been drunk for all I know or really freaking out over his family adopting a dog from here. Seriously, do you want to take your date here and have him/​her vomit?
If you are considering adopting a pet, please go to a local animal shelter and support them. Do not go here and pay over $ 1000 on a cute dog that has been treated horribly. I wish I could save all these pets…

Very rude staff. Always talking amongst themselves and never are helpful. I asked an employee if I could see a dog. He told me I could not see that specific dog because it was out a lot that day. I asked to see the dog a cage over and he stared at me and just walked away!!! Rude much???

Going into this store is like going into a hot, sweaty zoo where you can pet or hold pretty much any animal they have. There is a tank of Siberian dwarf hamsters that have been handled so much by so many unsupervised kids you can be sure you will see one with a horrible injury in the tank any time you go. They are pushy, too. My son was interested in getting a hedgehog and we heard they had one there. We went to see it (no intention of buying it there, he just wanted to see a real one) and it was an adult, though they claimed it was a baby, and the employee told us what easy, care-​free pets they are which is completely untrue. She also told us several time that we should buy it because they don’t get them very often but she did this without a smile and with her eyes scanning the puppy cages looking for people who wanted to hold a puppy. The puppies are overcrowded and the pet products are overpriced, we have dogs, fish, rats and a bird so I buy a lot of pet products but everything here is at least $ 2.00 more than other stores and the store is incredibly loud. The animals must be miserable in there. I know I was.

Perfect for a fun date, afternoon adventure, or just whenever you’re in the area! Most pet stores are strict about seeing/​playing/​petting animals, but Petland is so relaxed. Almost to the point of concern though. I literally walked in and was handed a puppy. But, nothing melts my frozen solid Ohio heart like a little French Bulldog puppy.
SIDE NOTE: I do not support buying a puppy or kitten from a pet store. Please adopt! This rating is based purely off of entertainment, not whether you should actually purchase a pet from here.

I am ashamed to say that I went here, but I did, and I have quite a bit to say about my experience.
We adopted a rescue cat and found out that she was originally from here. She’s a wonderful cat and we’ve been looking for one just like her, so we eventually caved and headed over.
We walked in and the place was PACKED and super loud, which first of all, makes me sad. There are tons of rescues that can’t get anyone to visit but this place, with more than questionable business practices, is overflowing with people.
Still, we walked in, and almost immediately saw the cats we were looking for. We saw one that looked exactly like our little kitty. The cage said something like $ 54, half off. We were thinking, «wow, that’s crazy… I thought our cat was outrageously priced when she was first bought!» She seemed pretty scared in the super loud environment. An employee came over and suggested we play with her in a room.
The kitty let me hold her and carry her to the area without putting up a fight. We almost immediately noticed that she had feces on her back paw which we had to clean off ourselves. Not the best sign.
Still, we played with her a little, and she was playful and cute. We asked how much she was. Yes, she was half-​off. Unfortunately, that price tag, deeply discounted, was about $ 1100. WHAT?! That is absurd, even for the breed of cat we were looking at. We paid $ 60 for our cat from Colony Cats, a rescue down the street. There is a rescue in the area that has only this breed of cat and the most they ever are is $ 300. Plus we’d have a lot of additional costs, as she wasn’t spayed, unlike at most rescues. How do they get away with those prices?
We walked out and saw a few really upsetting things; a bunch of kids left unattended (one who was seriously squeezing a cat to the point of nearly injuring it, another who was pounding on a dog’s cage, another who was poking a cat). Someone should be saying something to those kids. Kids shouldn’t be left unattended in general, let alone at a place where they can injure defenseless animals. Many of the employees seemed really young and/​or uninterested.
Overall, pretty upsetting experience. I’m sad we went here, and we won’t be going back.

I don’t know if they are a puppy mill or how they do business but I do know that my daughter had a good time here. This is a good place to take kids and not spend a dime. I think this might be the best pet store I have been in around Columbus. It is at least on par with Jack’s aquarium. The had two kittens playing within reach of my daughter. There was a huge turtle just sitting in the aisle, my daughter liked the balloon taped on top if it. This place has plenty of animals and is just a nice place to spend 30 minutes looking and touching animals. Now I don’t think I would buy a puppy here but I am not planning on buying one either. I visit pet stores for free entertainment.

I hate going here because they buy from puppy mills which in turn supports the puppy mill industry (google it, it’s horrible!) BTW, if puppy mills aren’t enough to scare you off, the prices of these puppies are double to triple what you can pay a reputable breeder… people are ding dongs when they fork out that much money for a sick puppy mill mix, when they could get a healthy, well bred dog or even a shelter pet for much much less… I work for a vet and see these puppies come in for care and pretty much 90% of them have some type of illness. Alas I had a poison dart frog that I had to buy flies for and petland was the only place I knew of that sold the cultures, so here are my experiences…
Anyways, the kids handling the poor pets haphazardly is awful. I’m sure many animals have died at an unattended child’s hand because they are allowed to hold them. Petland doesn’t care, they just hope the parent falls in love and they make a sale… or you break it you buy it. even if it’s a life.
Secondly, the majority of the employees are rude and ignore you unless your buying a puppy or something they can make a big profit on.
Lastly, my ex-​boyfriend bought a puppy there that was not registered, and had asked if he could be registered with the akc. The employee said «yes». Lies! We got no akc paper work, and when we approached the manager about it a week later he said that it couldn’t be registered but he could exchange the puppy… I’m sure he only offered because he knew we would say no…

In August, we were looking for specifically an American Eskimo or Shiba Inu puppy. Unfortunately there were no breeders with available puppies in reasonable distances from us, but we found Petland had two Eskie puppies. I did a ton of research on Petland, knowing the risks of buying from a pet store and getting a puppy mill puppy, but it appeared from positive recent reviews that Petland had turned a new leaf in recent years after multiple lawsuits and negative publicity. Still, we were cautious and were debating on buying from a non-​breeder.
We went in to the store to see our specific puppy we liked (from their website) and it was love at first sight. She was perfect, had a great temperament, was extremely friendly to all three of us who went to go see her, and didn’t cause allergic reactions in our roommate who thought he was allergic to dogs.
We stayed for a total of three hours to see if we were REALLY ready to get this puppy, who seemed to have the absolute PERFECT personality we were looking for. Throughout our stay, she sneezed a couple times and had a tiny (but not concerning at all) cough. I asked the employee who brought her out if she was sick, and she assured me she wasn’t and that sneeze and cough were from her spraying puppy perfume on her for presentation purposes. We asked in detail about where they got her and were told she was bred in Missouri and the breeder information was all included in the folder we would get with her. They assured us they did not get her from a puppy mill. This eased our minds a bit, thinking that she came from a reputable breeder.
In the end, after reading recent positive reviews on people who had bought from Petland (their puppies didn’t die right away or weren’t extremely sick) and from multiple reassurances and answered questions by the employees, we decided to take the puppy home.
The puppy comes with a free first vet visit, so I took her one week later to her first appointment. She was completely healthy and fine, according to the vet. Not one hour after bringing her home from the vet (who obviously has a contract with Petland and new puppies), she began vomiting and had lethargy. To spare you the details, we went through 3 months and 4 vets of trying to figure out what was causing her to cough every night. She went on 3 antibiotics, had 3 x-​rays, went on steroid medication, had topical antibiotics, and still was sick… after THREE months. In the end, we were forced to take her to MedVet for specialized care and hospitalized her for two nights. Turns out the experienced vets there have seen tons of Petland puppies for problems like our puppy had. She had an extremely resistant strain of kennel cough (bordatella) that she had AT THE STORE when we bought her, another bacterial infection, and a virus all at one time.
The vets at MedVet told us about how Petland puppies take much longer to recover from illnesses and tend to have much more resistance to treatment in their years and years of experience. Our puppy was definitely sick when we purchased her and finally after 3 months and countless dollars spent, we are seeing she will recover soon.
Regardless of what the Petland employees tell you, take it from somebody who made the mistake of believing them that the puppies they sell are often sick and will cause lots of problems in their young age. We love our puppy to death and she is perfect and SO friendly, but the hassle and worrying we had to deal with was all because of Petland.

If I can give this place negative stars I would. We got our puppy here a few weeks ago. Shortly after, we found out that she has pneumonia. A respiratory tract infection that made its way to the lungs. From the time we picked her up she already had a runny nose. We asked one of the employee who works there about that and she did not say anything. She merely wiped our puppy’s nose and wished us good luck with our puppy. Now 1 ½ weeks later our puppy is at the vet staying overnight for 2 – 3 nights on iv medications. I have spoke with other people and they told me that a similar thing happened to someone they know who got their pet from here. Although I am still praying for our puppy to be healthy and well I am frustrated at this situation. If this has happened on more than two occurrences then perhaps petland should be shut down. We paid a lot of money for our puppy, now to see her go through this and to spend even more money on vet bills is outrageous. Had we known we would have never came here. The puppies get tossed around like a petting zoo. No wonder why they are sick from the get go. Who knows what kind of diseases they can get from random people, children, and other animals in this mad house.
Also they will recommend bethal animal hospital as their preferred vet. I say screw that and go to your own. Bethal is nothing different. It’s dirty and the people who works there are rude. It’s no wonder why you get free pet visits after buying a pet from petland. If I didn’t know any better I would think that they were working together because they know animals coming from petland are usually sick. It’s a shame and I can only hope our puppy gets better soon. She’s only 3 months old and still has many years left to enjoy.

We bought a bird from here and was told it was a Parrotlet who was «just a little larger» than others. Turns out the bird WASN’T a Parrotlet. We contacted headquarters about this only to be told that our email would be forwarded to the owner. Guess what? No one has ever called us (and it has been over 2 months). They don’t know their animals… they just want to sell.

Wow! what an experience. I went against everything I believe in about dogs by purchasing one. I love my doggie I «rescued» from Petland, however, I would never recommend «rescuing» a dog from this establishment. The place is a complete zoo on the Sunday evening in which I was there. I think it is best to truly rescue dogs from the humane society, there are so many animals that need homes there, this is why it goes against my instincts to «purchase» a dog. I purchased my pup on a Sunday, yes these folks are like used car salesmen. There were two ~ dogs, I could not decide which one was for me and my family so they said to me, if you pay for one, we can let you make 4 bi weekly payments on the second dog! I was stunned people do business this way. My pup got sick 3 days after being home. It was about 6:00 pm I noticed she was getting a little lethargic, I watched her for about an hour; she was not really doing much better. The Bethel Road Animal Hospital was closed; I found a hospital close by; since the dog was so new, I called Petland, explained to them what was going on, Molly, the young lady that I spoke to advised me that I had to wait til the Bethel Road Animal Hospital opened the next morning. I felt she needed to see a dr. that night, Molly then said to me «Well, you should have taken her when „they“ (Bethel Animal Hosp) was open!» According to Molly; my dog just did not get sick at the right time. If I took her to the hospital it would come out of my pocket. End Of Story! She advised me to call the insurance company, I did, they were closed too!
They get their money and then they do not care about the animals. They should be ashamed of themselves. Do yourself a favor, do not go there, fall in love with a dog and take it home. Either go to the humane society, or go directly to a breeder. Just stay out of this store!

I’ve come to this store often the past few years to look at puppies and get fish. Recently I purchased a puppy and was fond of it. But after finding that it was not quite what I was expecting as far as shedding and trainability, and when I sent an email to us timer support, it was taken care of by the sales manager there. He explained that he would do what it took to correct the problem, and helped to find me the puppy that was right for me. My service has been fairly great here overall.

Puppy mill dogs, staff that doesn’t care, and low-​set cages for small animals/​rodents that children can just grab/​poke at/​whatever. I’ve literally seen a child pick up a mouse then drop it from at least 3.5 feet in the air.