McDonalds

Went through drive through and ordered 2 plain cheeseburgers with onions. I received cheeseburgers with ketchup that tasted like pickles only. Cold fries. Disgusting food. No stars

Worst service and food I’ve ever had at a McDonalds in my whole life — and I’ve been to a lot of McDonalds. I don’t normally write reviews about McDonalds but I felt compelled to only because my experience was very bad. Came in here between 11 PM and 1 AM during the week a couple weeks ago. There seemed to be 2 people working, or 3 people tops. There was a car here and there in the drive thru, and there were no other people in the dining room at any point, other than someone hanging out there talking to the cashier. Ordered a triple cheese and fries, fries were old as can be. Burger was okay. Then ordered a Big Mac to go. Waited about 15 minutes for it. A long time considering they weren’t busy at all. When I got home and opened the box, I was shocked at what I saw. The most poorly assembled sandwich I’ve ever seen. The burger on top was hanging off the side of the bun 2/​3s of the way, and there was sauce everywhere. I have never seen that much sauce on a sandwich in my life. It was all over the outside of the bun too. Did I mention it was cold too? I would never come back here again. Getting paid 8 or 9 dollars an hour isn’t an excuse for being 100% incompetent. A chimpanzee could have honestly assembled a better sandwich. I don’t expect an amazing sandwich from McDonalds by any means but this is a train wreck.

I was here for an half hour no one wiped any tables the restrooms were horribleand they were not busy at all just busy talking in the back

This location is almost always busy being at a rather large intersection. The drive thru line during the breakfast rush is sometimes out of the parking lot and the staff seems to handle it relatively efficiently. However, if you order anything more complex than an ice cream cone during the evening hours, expect a wait of at least 15 minutes. If you’re in a hurry, just go somewhere else all together.

Really slow. Snowing today and they have wet floor signs out but absolutely no mats to wipe feet on. Kitchen is dirty as obvious to anyone at the order counter. One guy dropped a bun on the floor and while I was relieved he didn’t put it on the burger, he just kicked it under the work bench with the other trash already dumped there and got a new one.
Dining room isn’t very clean either.
I went inside because the drive thru line was very long at 1 pm on Sunday. Turns out the slowness wasn’t any better in person.
Food is as expected for McDonald’s.

Since mcds is mcds, and the food is fast so meaning not all that great, im rating the service and staff.
Keep in mind i used to work here so i know the people here and that usually means better service, free food, and better staff.
I have came herw countless times past 11pm and have waited 10 – 20 minutes at the drive-​thru windows just waiting. Almost like they had to grow the cow, slaughter it, and cook it, so i could eat.
Serve time is 1 minute max, whats the excuse for in the upwards of 20 minutes?
With that said, it should explain the low rating.

Not really sure what the deal is with this location. This is the 2^nd time in a week I’ve run over to this 24-​hour location at 1 or 2 am to find a huge line in the drive-​thru and a really long wait. The first time, I paid then sat for 15 solid minutes at the pay window with no movement, no explanation and no apology for the wait — basically held hostage by the fact that I’d already paid.
Tonight, it was a 9-​minute wait at the speaker just to order, another 2-​minute wait to pay only to then be told it was cash only and have the employee argue with us about having told us this through the headset, which she had not. Perhaps to the car in front of us, who also had a long wait to order, but not to us. Then, when we informed her that she had not in fact shared that detail with us, but not allowing us the opportunity to actually dig cash out, she said «Ok bye», slammed the window shut and walked off without apology. Un-​fricking-​real. I will be going back in the am to speak with the manager. Clearly they’re not aware of how bad the night staff is. I don’t think anyone could have been more incredibly rude.
Update: I’m bumping this location up a star due to the Sunday morning manager’s excellent handling of my complaint. I think the day shift does a great job, just avoid the place after 10pm.

Totally don’t get why this doesn’t show up as a regular McDonald’s restaurant, but it is, at the very busy intersection of Georgesville Rd and 270. Modern interior, always fast service, typical McDonald’s food but good. They still as of this date have the $ 1 large drinks. Now that it’s cold out find the space is really chilly, like the air’s on even when it’s 40 out.