Carpet King Floor Coverings

Really disappointed. We made an appointment for an in-​home estimate at 8:30 am on a workday. We’re looking to replace the flooring in our kitchen, and Carpet King seemed to have a decent selection of cork from their very comprehensive website.
No one showed up for the appointment. We waited until 8:45, and then I called and left a message. No answer. Even if we were able to start the appointment at 8:45, it really wouldn’t have been enough time to complete the appointment and get to work for morning meetings. It was disrespectful of our time to no-​show. No one ever called me back, either.
I guess business is so good these guys don’t need to show up for appointments or do damage control. I would have understood if there was some unavoidable problem — or even miscommunication– about our appointment time, but the fact that no one even called me back just really has me steamed. I know some home improvement folks won’t do work in German Village… dunno if that had anything to do with it or not.