Avola Lanza Hair Studio

I love the atmosphere of this place. I’ve only ever been here for my hair. I go to Natalie, and she’s great. However the last time I got my hair done with her, I wanted to do something different. We talked for about 30 minutes whether I should do highlights or lowlights, she ultimately said I should go with lowlights, so I did. I appreciate her patience, however the lowlights didn’t show through my hair at all! (I have auburn hair). She only did 9 foils, so it was sparse, and I ended up paying 100 dollars for essentially nothing. I have had black in my hair before, and they would always bleach my hair first, then apply the darker color, and it would come out very pigmented. I was all in all disappointed with this visit.
However, it happens. I’m not angry at all. And you haven’t lost me as a customer. Every other time I’ve been here, it’s been great and I’ll keep coming back, because the great experiences are what stand out to me!

I am seriously extremely disappointed in the nail service I received here. The nail technician clearly didn’t know what she was doing and she had to be like 17 years old (only say this because I seriously question if she has her nail technician license). My mani/​pedi didn’t even last four days and she didn’t even bother to take off all my nail polish before beginning! If there was a quarter of a star option, that’s what I would have chosen. For $ 85, this mani/​pedi could have looked better if a 10 year old did it. I can’t even explain how pissed I am for wasting my money here! The only plus side was the free ice cream. Except maybe that was just because they know this girl sucked at her job.
Ps, don’t go here! You’d be better off getting a one star hotel at this price and with this level of crap-​tastic-​ness

Service was excellent. I came in on short notice, met with Lexie; she walked me through everything we were doing, asked me what I would like to accomplish, and then gave me her input. Very educated staff member that only wants the best for client. I would recommend again in a heart beat.

I hate to admit when looking for a salon to get my hair done the day of my wedding I was looking first for convenience. This salon was directly across the street from my church. I was fortunate that I picked a great location that met my hair needs.
Staff was friendly and welcoming. They match me with a stylist that was familiar with both my hair type and up-​do wanted. We had a practice session before the wedding where my suggestions were taken into consideration for the big day. The day of my wedding I along with four bridesmaids got our hair done here. Eveyone’s hair looked amazing and held up through the long wedding day. The atmostphere of this salon was fun and relaxing, exactly what you want on your wedding day.
And a bonus, the wedding package includes muffins, juice and an a fruit arrangement from Edible Arrangement. On a crazy packed wedding morning having this service was very much appreciated.

Kerry is a hair genius. I have lived in California for 4 years and still fly home twice a year for him to do my blonde highlights. He takes his time so that they are extremely natural– people cannot even tell that I color my hair. I will not trust anyone else to do my blonde or to cut my hair.

I went there to get my brows waxed and they look awesome! The technician Brooke M. Is great she measures to see the right arch and stuff and she makes sure it doesn’t hurt! Brooke was awesome! Go see her!

I started going to Lexie after I saw how great she cut her sister’s hair. Wanting to cut my hair short after having long hair, I was excited about the change but also a little nervous. She did such a fantastic job that now I can’t even imagine going back to long hair. I will never go to anyone else but her!

ON MALPRACTICE IN THE SALON INDUSTRY: Offering a client a free haircut after royally screwing theirs up is like giving a doggie bag to the victim of food poisoning.
ABSTRACT
A haircut a Avola Lanza goes horribly awry when Cyndi Robinson takes a patch on the back of my head down to the bare skin in a place that can’t even be covered by a hat.
INTRODUCTION
This is a tale of a brutally botched job with clippers that will leave any of your remaining hairs standing on end. But first, some lazy back story… at the turn of the millennium I lived in Grandview and had my hair cut regularly at Avola Lanza by Glen. (Who is awesome and I understand is now at Polaris.) I then moved to Chicago, but often come back to visit and so, needing a haircut and passing through the neighborhood today, I dropped in to get things cleaned up: clippers on the side long enough to hide the scalp and texture up top for versatility. Fatefully enough, owner/​stylist Cyndi Robinson was available and set to work.
MATERIALS AND METHODS
The following materials were used:
–Professional-​grade clippers and occasionally guards
–Professional-​grade scissors
–Assorted standard salon/​barber equipment
–Cyndi Robinson, owner/​stylist of Avola Lanza
The method used is as follows:
Roughly ¹⁄₃ of the way through the haircut Cyndi committed a visually and audibly noticeable foul up with the clippers at the bottom of my neck, right side. Unable to see what happened I was a little worried, but since Cyndi didn’t say anything and I had good experiences there before I decided it couldn’t be bad and to wait it out and see how she handled things. Cyndi set into motion a coverup of Watergate proportions as she aggressively trimmed, combed, faded and blended for the length of time a full haircut should take. We then went back for a wash and upon returning she broke the hard news that she had taken the clippers to my neck SANS GARDE (french for without the guard on) and shaved a substantial patch down to the skin at the bottom of my neck, right side.
RESULTS
The bare section at the bottom of my hairline was the full width of the clipper head and over an inch deep from the edge of my neckline up into the back of my head. (mind you, I specified I did not want the scalp to show on the original haircut.)
She did her best to make it look normal, but as you can see from the pale section of my neck (see photo), she moved my hairline substantially up the back of my neck so it both looks ridiculous AND still shows the mark. The best complements she could make on her own work were, «it doesn’t look too bad», «the part on top looks great, don’t you think?» and «that turned out better than I though it would».
I wouldn’t be so kind, and prefer something like: «it looks like they just shaved me down for electro-​shock therapy.» or «My kids attacked me in my sleep and stuck gum in my hair.» or «Slingblade!»
DISCUSION
At this point, I would have asked for a crew cut as this would have been the only way to possibly cover this up, but I did not have faith in Cyndi to be able to give such a style. (I was uncertain if she had ever cut men’s hair, frankly, as I have received better haircuts at cheap barber shops and by my own hand on numerous occasions.) The haircut I received recently at Avola Lanza was undoubtedly the worst haircut I have ever received. Moreover, the way Cyndi tried so hard to cover up her serious mistake before deciding, after significant delay, she had to admit her error gives me serious pause with respect to her professionalism and integrity, particularly with regard to her judgement that she would be able to somehow blend it in without me noticing. In sum, Cyndi poorly estimated the gravity of her mistake and her ability to rectify it. If she were a surgeon, someone would have died on the table due to her distraction and incompetence. Fortunately, I just wound up with a really bad haircut. Either way, it’s professional malpractice.

Love Kerry Morrison! I’ve been going to him and AL for 6 years and I will never switch!

Ask for Anya. She’s young, hip, honest and so very nice!
I’ve been to a few other stylists there and haven’t been as pleased as I have been with Anya’s touch. She seems to know exactly what look I want. Not being in the field (of hair design), I never know just what words to use to describe my desired cut. With Anya, I show her a couple of pictures, tell her about myself, and she gets it. I think the older stylists are used to more conservative clients and are a little afraid of the edge. It probably doesn’t help that I go on my lunch break, wearing more conservative, work clothes. I guess I always hope that if I explain how I play at night, the image will be understood.
Choose a stylist who you admire, a likewise cut will follow.