Allstate Insurance: Tolga Demirel

Tolga and his team are very attentive. I’ve made a bunch of changes to both my policies in the last few years and they took care of everything very quickly. His staff is very easy to contact via phone or email.

I started as a customer of Tolga’s at Allstate about 3 years ago just as a renters insurance policy. Over the last few years I have changed to Homeowners Policy and Auto Insurance. The service is always outstanding not only from the owner, Tolga, but from all of his employees there. When you call someone always picks up and can answer your question promptly. If I ever cross anyone that is looking for insurance Tolga Demirel at Allstate is always who I send them to.

Top notch service that exceeded my expectations. I’ve done auto, home and life insurance with Demirel Insurance and I’ve been blown away by the service. The casual non-​formal atmosphere is preferable to other agencies I’ve used in the past.

Tolga Demirel and his team at All State were very helpfull in tayloring the right Auto insurance policy to fit my needs. I was able to get much better coverage than I had with Geico while saving a lot of money on the new policy. I’m very satisfied. I would recommend Tolga Demirel’s ALL STATE agency to any of my friends and family

This was an odd experience. I’ve been an Allstate customer since I started driving, so upon my re-​arrival in OH, picked out a local office to get my policy switched over from CA. They’re located in a typical Grandview strip mall off of 5^th, and at first glance, it appeared closed. No one was at the front desk, and the door was locked. A young lady came from the back to let me in, and when I explained my situation, directed me to one of the desks. The agent himself was out of the office, but there were several casually dressed employees sitting at desks. The office itself was pretty sparse in appearance, beyond the Allstate logo on one wall. The young man who helped me transfer my policy was polite and friendly enough, though it took quite a while to switch the policy since it doesn’t seem to be something that they do often in this office.
Although the transaction itself went smoothly, I was a little turned off by the casual atmosphere expressed by the employees as well as the sparseness of the office. I’m not sure if they’ve recently moved to this office, but it all seemed a little odd to me, especially the locking of the front door.