Planet Fitness – Columbia

I am so disappointed with this planet fitness.
Here’s the story– last week, my husband and I went to sign up for a membership. I was sad that I had to cancel my membership at a small business gym a little further away, but was looking forward to the cleanliness and more options PF had to offer.
When we went it, the young guy at the desk was fine. Not overly friendly, but fine. We told him we wanted to join. Well, we should have looked around first. Either that, or he should have given us a tour first. We signed up for the membership, paid the initiation fee as well as the $ 10 a month fee, then went in to begin our workout.
After walking through the gym, my husband noticed that they did not have any bars/​free weights for squatting, etc. that’s what my husband needed for his workouts. After literally 5 or so minutes, he left so that he could go look into another gym. 10 min later, after being in our car calling places, he came back in to ask if we could cancel our membership.
The manager (or whoever he was) told us he didn’t know what to do, and to come back tomorrow because he didn’t know if we could get a refund.
When we got home, we looked into the fine print that said there was a 3 day grace period.
The next day, we came in again to get a refund. That same «manager» told us all he could do was refund the $ 10 for the month, but not for the initiation fee. My husband was upset because we didn’t even use the gym. The manager guy started arguing with my husband, telling him we were here for 40 minutes. We said that yes, we were, but didn’t use any equipment.
All in all, this guy was a jerk. We are not people to argue about things, so we left, eating the $ 35 or so dollars for initiation fees.
Planet fitness, you are a joke, and we are completely disgusted with you and the way you treat people.
Enjoy your extra $ 35 dollars that you earned for giving us a hard time.

This facility is still pretty new (maybe 2 years old now?). It’s got plenty of equipment, everything you could need really, nice new locker rooms, massage chairs and tanning, flat screen tv’s across the front in front of the cardio equipment. And it’s clean! $ 10/​month for the basic membership.

Very clean gym and members are friendly. The only complaint is that this gym doesn’t seem to have a customer focused approach, I’ve been going 3 times a week for 2 years and I very rarely get a hello or have a good day when I leave. I suppose it may be due to the volume of members and the low price point. Go for the equipment and be sure to bring your headphones.

Nice and new facility that is clean and bright. Joined at beginning of February and it is $ 10/​month plus a $ 29 initiation fee and there is a $ 29 fee in June that is billed yearly. You can get a $ 20/​month «black card» membership if you want to get tanning/​massage/​half priced drinks/​take a guest with you.
Hours are Monday 12am-​Friday 11 pm, Saturday and Sunday 7 – 7.
Really glad they opened here!