Gadget Guru

Brought my laptop here when one of the USB ports broke, Gadget Guru fixed it in less than two weeks (wait was due to shipment time of a replacement part and giant blizzard) and called to let me know when computer was ready to be picked up. Even got a discount on the repair, and laptop USB port works great now.

Took my iPhone here in hopes that they could repair it after it stopped taking a charge. Had to buy a $ 760 replacement from Verizon in the meantime. Gadget guru fixed my phone in a day and saved me a TON of money! Will be returning the new phone to Verizon.

Excellent screen repair on my iPhone. Great staff, less than 30 min wait time. saved me a ton of time to go all the way to nearest Apple Store. A few more bucks to do it here but well worth the expeditious time, and travel.

they charge $ 160 to get an iphone 6 screen replaced. apple themselves do it for $ 109. just doesnt make sense at all

Im pretty disappointed with this place. I took a chance and dropped off a laptop to get the hinge and screen replaced. The front desk girl said it would take a day to call back for a diagnostic and three days to fix the computer. That was beyond my expectation so I was thrilled and the asian guy seemed to know how to fix my computer. However, no calls! I called them after waiting over a week and some other guy said they were waiting for parts. They didnt bother to tell me how much parts will cost or if they can fix it at all. Im still waiting and its been over 2 weeks. This is a work computer and I find its ridiculous they wont at least call back and say whats going on. I plan on demanding my $ 50 deposit to be refunded. I feel like they scam people who dont know computers that well into paying the deposit then perform a «diagnostic». Im not sure about phones but do not bring your computer unless youve exaughsted all options and are willing to wait a long time.

My tablet PC wouldn’t boot, displayed nothing on the screen, but was receiving power.
After a few days they finished their diagnosis, saying it was a bad motherboard.
I asked them how they determined that and was told that their was ‘visual’ damage done by a previous repair person.
So all they did was look at the motherboard, see a scratch, and state that was the cause.
That is not how you diagnose a computer or motherboard.
You have a process of checking power, components, running a diagnostic laptop motherboard card, and check with a volt meter. When I said this they told me they don’t have the capability to do anything else. They don’t have a volt meter or a $ 10 diagnostic card? This is basic stuff.
The symptoms could have been caused by a mother board issue, a bad CPU, or a screen issue. They charged me $ 50 for basically doing no diagnostic work at all, and provided the default diagnosis.
I took it to Hackers Mancave, which after doing the required work they diagnosed it as a screen issue. They are repairing it now.

Took my tablet in to have screen repaired on a Friday and tablet was completed by Monday. Staff was friendly and helpful; will use this place again in the future.

I brought my daughters laptop here for a broken power port. They fixed it the same day and also tightened the hinge screws that were causing a wobbly top when opened.
The work was impeccable. An «invisible» repair that looked and functioned as new.
Polite and competent service technicians with many parts in stock.
I will return for any future needs.

Very professional. My mom dropped a glass of tea on her laptop. Took the computer to gadget guru and left it in their capable hands with in 48 hours it was back up and running. Haven’t had a problem since. Polite and efficient staff.

Gadget Guru fixed my Nokia 928 cell phone when others couldn’t. They were fast, friendly, and efficient. I’d definitely use them again.

This place rocks my world. I called ahead of time on Christmas Eve to find out how long it would take them to replace the screen on my 5S, and they said 45 minutes, come anytime. Walked in, taken care of immediately, they have a nice little room with comfy couches and a TV with cable while you wait if you choose to stay there. Took exactly 44 minutes. Looks better than when I first bought it. Very impressed, only cost me 120 bucks. Can’t beat it

I had a cracked screen in my computer. After calling around local businesses and reading amazing reviews I settled on having gadget Guru complete my repairs. I went into the store, I was helped quickly and they were very friendly.
However, It took multiple phone calls and follow ups to get my computer back, it was returned after the quoted repair time frame. I will give them credit, I did receive a small discount for that inconvenience. However, it was my work computer, being without it for over a week was like being without my right arm! I’m a project manager and my job lived on that piece of equipment.
Then, fast forward 6 months, my screen went dark, too dark to see — I called the company and they said it was ‘outside the warranty’ and that it would be a $ 50 minimum just to look at it… so after over $ 200 the first time, I was back to square one… We ended up buying a new device as it was cheaper than sinking even more money into my current device… very unimpressed with the results…

They replaced my cracked phone screen in just over an hour and at a reasonable price.

I had a PS3 «Fat Boy» that recently failed with YLOD (Yellow Light of Death). After I located a used PS3 from a local pawn shop, Gadget Guru was able to restore my old PS3 to the recently acquired PS3 when they revived my old unit. They also recycled my failing PS3 which one is less pain in the butt to find somebody that recycles tech.

I had a horrible experience with this Company. I had broken the glass on my iPhone 5s and they replaced it. Then two week later it pops out. I thought it was the case that was loose so I pressed it back in and because it was the glass that out it snapped at the corners. I returned to the store and they said because i «caused» the damage they would not honor my warranty.
I took it Cell Phone Repair (CPR) in Ellicott City and they fixed and indicated that the glass was not properly reinstalled the first time and you could clearly see evidence of why it popped out.
No more Gadget Guru for me

I recently cracked the screen on my new iPhone 5c, so I was looking around for places to fix the screen. I saw the good reviews for this place and decided to give it a try. I tried calling a few times, but no one picked up. So, I went to their store and they said they could fix it within 30 minutes to an hour.
Very pleased with the fix, looks brand new again. Took about 45 minutes and costs me $ 143. Another place in the area said they would charge $ 125, but they had mixed reviews. Would definitely go back and I would recommend this place to a friend.

They advertise repairs to PS3 on their website. I took one by today for repair and was told we don’t repair that. All they had to say was «good luck». Update your website if you don’t repair something don’t advertise that you do. I won’t be back if I need anything else repaired.

I got my iPhone screen fixed here. They are cheaper than apple’s price. It cost more than buying your own do it yourself kit but really, I really don’t want to try to the phone apart. I’d probably screw something up.
I wanted to get a new phone but not being eligible for an upgrade, a new iPhone cost a lot and I didn’t want to chance any used or cheaper phones. I have had iPhones for over 5 years and never cracked the screen. Until now.
I almost went to a kiosk at the mall but I’m glad I googled and looked on Unilocal first. This was closer to my house. And who wants to leave your phone at a mall kiosk? Not me.
They got the job done in 30 minutes. Friendly staff. Very easy!

They’re Awesome!!!
I broke my iphone 4s Digitizer screen about two weeks ago and since then it was so annoying to use it… In order to save myself some money I ordered the digitizer screen on Ebay for $ 22 and after watching couple of videos on youtube decided to replace the screen myself…
It was a really peace of work up to two hours and i figured I pulled the wire which comes from digitizer too much so it broke… After lesson was learned I decided to look up some local places that could get it done for me by experts rather than doing it again and mess more things up…
After finding few places nearby and checking the reviews I figured Gadget Guru is the best so far base on reviews on Unilocal and recommendations! I called them by 11am and talked to the owner on the phone he was nice and friendly and said just come over we will take care of it! Which they really did!
After I walked in the store the owner has greeted me and welcomed me to the placed and asked me how may I assist you, I told him I was the one that called earlier about my iPhone screen, he quoted me $ 80 for replacing the screen and $ 20 for extra time to fix all the mess i did on my phone while I opened everything and used wrong screws for the parts… Well they were so fast and got it done in an hour… My phone now works perfect and after replacing the screen looks like brand new! Thanks to Gadget Guru for taking care of myself! I will highly recommend everyone to get their screen replaced by Gadget Guru they do an awesome job, fast service and very reliable people to do business with!

I bought an Ipad about a year and half ago. Paid $ 500 for it at the Apple store. Just as the warranty expired, I start seeing black lines going across the display.
So, I take it to the apple store. They tell me for a mere $ 330 more, I can ship it off to Apple and they will either repair or replace it. So, essentially, they wanted me to buy a refurbished Ipad from them.
Took into these guys. They had the part in stock and charged me $ 150 to repair it. Originally, they said it would take 3 hours, but they were done in less than two!
Also, my son took his iphone here to get the screen replaced — funny how they seem to crack so easily — and they got it back to him fast.