Dick’s Sporting Goods

Always a pleasant experience. The staff in the shoe and he golf department are always knowledgeable and efficient. One recommendation would for them to better staff the checkout team. More help in holidays would be an improvement.

I gave them 1 star because I can not give zero. The first time I went to this Dicks it was to get fishing supplies. This is the only Dicks that does not have a lodge. I told myself I would never go back. Today I was passing this store and wanted to use my Dicks rewards on a new Yeti 30oz cup. Since I already do not like this store I called to make sure they had what I wanted. After multiple attempts I was unable to get anyone to answer the phone. I decided to just stop and to my suprise they had every model except what I wanted. This is a pointless store, might as well be a sports athority.

This location is well stocked and very clean, but the poor customer service made me walk right out the door without buying anything.

Maybe I go there too much and everyone knows us, ha! Employees are very helpful every time I need something. They will make sure I get a good deal if something is on sale but I missed it.

On Saturday I got online to order three paddle boards that were on sale — I put them in my «shopping cart «, and logged on Sunday to check out — when I did they were no longer on sale. I called the Columbia Dick’s Sporting Goods to see if the manager would give me the sale price from the previous day — fully expecting to be given some rhetoric about company policy — instead I got a very helpful gentleman named VJ who said he would honor Saturday sale price as long as I came to pick them up today. When I got there he and his staff were extremely helpful, providing personal service to my family, and assisted by a similarly helpful and professional Smitty — we left with three new paddle boards. I felt like this kind of customer service was something I should expect from a specialty store, not a chain — kudos to VJ, the Columbia store, and Dick’s.

This retail location is the best around! They continuously have the best sizing selections for their shoes, various athletic brands available and they also have a tendency to have the best sales and deals on apparel.
Their CrossFit section needs an uplift!

I just shopped at this store and they were having a huge clearance –25−75% off the lowest price on certain items. I bought several items and when I checked my receipt on the way out I found I was overcharged $ 28 on one of the clearance items. The clerk happily refunded the error and I started to walk away and noticed a second clearance item was overcharged $ 17. I just returned this item and she indignantly said «it’s not my fault». Even the manager was rude. To make matters worse I ran into a friend who was there getting a credit for and item she was overcharged for! Never going back and please review your receipts carefully!!!

Typical. Over priced and lacking a true selection for an enthusiast. Do yourself a favor and search out proper retailers for your sport. They’ll match price dicks and give you better customer service.

Great selection of jackets, hoodies and fleeces. Most of the time I can find help, but sometimes certain name brand items are locked to the fixture and assistance is needed to try it on and I don’t want to wander around looking for help so I bypass those items at those times. Over all very happy with the selection and the service almost all of the time.

Even the same company has two different service and management ! This one located in Glenn Burnie provides good standard of management
Cashiers always very friendly like miss Ernie, she was so good to the customers !
I am happy shopping here today ! Thanks

Is it a Howard County thing that a sporting goods store doesn’t sell hunting stuff? Walmart doesn’t have anything either. It’s a joke you have to drive down to Bass Pro Shops for anything hunting related other than knives.

Great store! Everything is always nice and neat and the employees are very friendly. Love shopping here and my daughter loves to practice on the «green» with my husband whenever we are there.

Standard type Dick’s Sporting goods. They remodeled it a bit but you cant polish a turd.
Come here if you’re looking for just Nike or Under Armour stuff. That’s basically it. They have a awful selection of shoes, winter gear, bikes, etc…
Head over to REI for the good stuff.

Great store, very clean, well stocked and organized.
I take my daughter to the golf section to putt while my wife shops. Speaking of which, they have a very nice selection of clubs, balls, accessories and clothing.
Get yourself a rewards card.

Returns are simple. Customer service is great. Store is huge and has a great selection of items. I can always find what I need and never wait more than five minutes in line. Coming here is a breeze.

This place is huge. Has almost everything you need when it comes to sports and other activities. I come here once in a while if I need new dumb bells, fishing equipment, or certain clothing. Went here yesterday with the broski so we could get a punching bag stand for our 80 pound canvas. We went to the bike area and asked the guy there if he had any in stock. He was friendly and checked it out for us. Came back in a few minutes with the last 1!
Service is always good here. Prices are typical. Sometimes they go on sale. Once in a while a good sale. And rarely, like on holidays, they go on very good sale.
Overall this place is pretty good!

Very helpful guy in the bike department. Great Mountaint bike selections. Friendly service all around. Not enough orioles jerseys. Good selection of sports gear.

My husband and I had a bad experience buying bikes from this store. We didn’t receive any help from the guy working in that department… not even a «hi, can I help you» from the guy. That should’ve been our first clue. We picked out the 2 bikes that we wanted and when the guy was getting them ready for us he determined that my husband’s choice was having some gearing problems which would require their technician to look at. it was a Friday and he said they would call us on Sunday with an update. Here it is Wednesday and we have heard nothing as of yet. I decided to call for an update. 30 minutes, and 3 disconnects later I finally spoke to someone in the bike department. He placed me back on hold for several minutes while he tried to locate the bikes. He finally came back and told me that a part had been odered and that they would call us when the bike was ready. he then asked for my phone number which should already be on file since we had to fill out some information for them last week when we were there. I ended up telling him they lost the sale and we’ll spend our $ 700 elsewhere. Dick’s Sporting Goods will NOT get the sale from us, and I can say for certain I will avoid them like the plague from here on out.

Friendly staff and the store was well organized. Found everything we needed and even got a points card on the way out the door.

This is the Walmart of sporting goods.
$ 15 lacrosse sticks, but no compression socks for runners.
$ 5 bag-​o-​socks, but no cold weather athletic pants in February.
Things also fall into one of two categories: full price, and fire sale clearance.