Custom Tailor of Columbia

Needed last minute emergency alterations! They were able to fix my bridesmaid dress within hours. I brought it in around 1pm and was ready by 5pm. Truly a life saver!

I dropped off a pair shoes with a dust bag. I came to pick up my shoes with NO dust bag. (Although I could see a Dior dust bag hanging with shoes clearly too big to fit the bag). I asked him where my dust bag was he responded I didn’t leave one. He said I was lying and customers do this all the time which his probably accurate but not this time. He told me he will pay for the bag and get his lawyers if I went home and my bag was not there. I went home and clearly there was no bag. I am disappointed in the customer service at this establishment after reading such great reviews about the quality of work they offer. I’ve filed a complaint with the mall.

I LOVE Tailors of Columbia! They RULE! They are extremely pleasant, altered my wedding gown in a week — which included fixing my zipper, shortening the dress, AND creating a train from scratch! And VERY reasonably priced! I cannot recommend them enough!

I can’t vouch for their other services, but Custom Tailor of Columbia is probably the most skilled tailoring shop I’ve been to.
My body’s proportions are irregular and uneven, to say the least. Tailoring would not simply include lengthening or shortening, but basically redoing the whole suit. They do that here in utter perfection.
The owners are friendly. Costs are a little on the pricier end, but you get what you pay for.

These people are funny and nice. But most of all they altered my suit to near perfection. I have odd proportions: wide shoulders, narrow waist, and it’s hard to find a suit that will fit everything. The tailor took care of my needs quickly and it looks really really good. I’m not too sure about the pricing as I haven’t compared to another tailor, but the customer service was friendly and professional.
(It’s kind of hard to find, but you can get there through Lord and Taylor or the side entrance near the nail salon… Don’t know how else to describe it, but it’s kind of in a hidden nook in the mall.)

WARNING: DO NOT GO HERE! TERRIBLE!!!
I am so disappointed in the service I received here. They were unbelievably unprofessional and rude. I went in there and spoke very nicely with them in regards to their mistake and they continued to scream at me and offer nothing but attitude toward me in response. I am in shock over their lack of customer service and feel as though I have been scammed after having paid them $ 95 only to be treated like garbage. They refused to fix a mistake that was their fault and offered absolutely no resolution. I will never do business with Custom Tailor of Columbia again and would recommend everyone to avoid the mistake of ever working with them.
If I could give 0 stars I would. WARNING: Do not go here!

I am soooo thankful that one of my friends told me about this place. I have a leather purse that is one of those items that you can’t live without because it’s a staple in you life. Well the strap had broken and needed to be sewn back together, but I didn’t have the time or skill to fix it. I took it in to Custom Tailor of Columbia and they were able to fix it in a matter of days. I was very pleased.
I also had a boot where the zipper continually brakes and will not zip closed properly and they were able to correct it and return it to me in days. The fact that it only took 2 to 3 days was wonderful because I had been waiting to wear these boots for a year since they had broken and the previous cobbler I went to charged me an arm and leg to fix them and it took them two weeks to try to fix which they didn’t do.
After having them fix my boots and purse I have faith that they can fix me winter jackets that need to be relined. I needed to find a good tailor/​cobbler and I am so grateful that did.

Amazing tailor! If you need something special altered or even everyday clothes hemmed this is the place to go in the Columbia/​Ellicott city area. Very professional timely service! We got a tux alter with drop off & measuring done Thursday and picked up the final product Saturday afternoon in time for a black tie event. Our experience was so great I took in a few work jackets and the work done to move the buttons on the sleeves is amazing! You can’t even see where the original buttons were! Highly recommend!

Great service! I had a suit tailored here and it was ready within a few days. The fit was great, and the prices were very reasonable. The owner was very nice and he took the time to ensure that the suit fit after alterations. Definitely best place ive been to in the area!

I recently brought in 4 Oxford shirts to have them tailored slimmer. The owner, I presume, was very professional and listened to my input about exactly how I wanted the shirt to fit. I got them back a week later and they all fit great. He had gotten rid of the flying squirrel effect (when the arm hole is too low when attached to the torso) and the excess torso fabric (also known as a muffin top). Also, the price was very fair with regards to how good the alterations came out.
I would definitely recommend to others who want work done.

Could not recommend this place more. Extremely professional and quick. I had a pair of pants that I dropped off on a whim. The price was extremely pocket-​friendly and the customer service was outstanding. I recommend this place to everyone I know; it’s especially convenient if you need alterations/​dry-​cleaning and you happen to work in the mall!
Definitely would recommend =)

This Tailor is located in the Columbia Mall, if the address did not tip you off.
I’m not sure what the other reviewer is smoking, but this place is fantastic. I have used these guys for around 7 years and never had a problem. Considering that I have had them alter all of my dior homme pieces (and here I mean 15 000 dollar leather jackets and whatnot) I think it’s fairly clear that I would only take my things to a place where the work is not simply adequate, but stellar.
Everyone that works here is fantastic. The guy that fixes shoes is hilarious and is a musician, so we tend to talk about jazz when I stop in. He did a great job repairing my favorite pair of Ferragamos and adding on vibram soles.
I have never had a problem with any of the clothes I bring in, shirts, suits, etc, and the alterations they do are top notch. You can also have custom shirts made or suits… standard Korean Tailor bespoke work, which is fairly high quality and they are very open to custom work (i.e. making your suits more slim, etc etc). You can also get monogrammed shirts or ties or anything.
Prices are more than your usual 1 dollar dry clean places, but they actually do what you tell them to do (i.e. light starch, work on specific stains, etc), and they don’t do anything shoddy.
I would highly recommend anyone needing tailoring work to take their stuff here. My entire family uses these guys, and we would stake our entire wardrobes on them.