Bertucci’s

Honestly we should have left right when we walked in the door, but my stomach told me not to. We walked in a waited a few minutes. Another guest was waiting for takeout when a waiter comes up asks her if she’s all set… and proceeds to walk away. But the other guests stopped him and said we needed help too… That’s when he seated us. Mind it’s not busy in here… The one lonely star up there can be applied to the sausage soup because that was good! We ordered the chicken gratinati and chicken domani… Both lacking flavor and both very watery. The Domani went back in the kitchen because it was so watery and came out twice as bad. PS I always look forward to the hot rolls… Too bad they were cold and kinda hard. Never again!

So good. I can’t believe I am just getting hip to this gem. Food was affordable, fresh and GOOD. I am not typically a fan of thin crust-​however, the crust was very light, not crisp like a cracker, and did I mention fresh? Eating in we had the crab cake appetizer, which tasted like the chef knew how to make them Maryland style properly, a small puccillo and small bbq chicken pizza’s. We have also picked these up on a few occasions for take out and they have added complimentary rolls which was a nice touch.

First and last time here! I ordered the chicken scampi and was hugely disappointed in the pasta. It tasted SO bland! As I was adding salt to it, I found a piece of hair in my pasta… We were really disgusted and left right after. It was right of them to ask if I wanted to order something else and not be charged for it any of it, but that totally killed my appetite.

The first impression was a filthy sticky door at the entrance. The cutlery also seemed unclean. The table was also questionable and I hate when I pick up salt or pepper and it’s sticky.
Seems this place is dipped in olive oil, which if you take time to watch the film ‘Forks Over Knives’ you will know is really quite bad for your health. The pizza was mediocre and we will never go back again after I dipped my break in the oil plate they give to each table & I had to visit the toilet 3 times before noon today.

We’ve been going to Bertucci’s for years and it seems to be on the decline, sadly. Most of the dishes needed salt and the children’s pasta was served cold. We were seated next to the check out area for the staff and had to listen to them mutter complaints about their tables as they passed each other.
Our waitress, Alexis, was patient and professional. I felt bad that she had to serve the bland food. I was very surprised that a manager didn’t come out, given that two dishes were taken off the bill. In years past, a manager used to make the rounds throughout the restaurant and check in with each table no matter what.
The shrimp fettuccine and the strawberry, spinach and goat cheese salad were good.

Haven’t been to a Bertuccis in a hot second, but this was disappointing. Either that or my standards have gone way up. First I was seated right next to the bathrooms in an empty restaurant, strike one. Strike two, it took the server over 10 min to get to me. Strike three, the food was terrible. I ordered the veggie pizza. The pizza crust was soggy, the vegetables on the pizza were tired and unflavored, their sauce lacks taste and imagination, and frankly it was just a big mess.

My dad picked me up food from here because I’d just had surgery and can’t drive. He said the staff was nice, so I’ll be fair and include that. I ordered a fettucine alfredo. I’ve been a vegetarian for 19 years, and looked on the menu before I ordered. The food they gave him was a fettucine alfredo with chicken. And a hair! One star for this hack of a place is far too generous. Gross!

This is a pretty bad restaurant. They have filthy menus with greasy fingerprints everywhere. Slow service (I doubt the host and the wait staff talk to each other). Also the food does not taste fresh; it tastes cheap.

Wow, we love Bertucci’s.
I realized that we’ve visited here a dozen times but never Unilocaled it. Most recent visit was 3 weeks ago. It has always been excellent.
Between visits there, I think about their hot dinner rolls and pizza. I love the flavor the brick oven imparts. Our family’s favorites also include the various pizzas and flatbreads, the sausage soup, the artichoke dip, and the pastas and the chicken parm. I’ve also enjoyed their Caesar and other salads — though on our recent visit, they put waaay too much dressing on the spinach salad.
It’s 45 minutes from home, but we often make it the spot for birthday celebrations. We never have room for dessert (although I think we’ve indulged in a tiramisu to go now and then). Service has been good to excellent, and it’s a comfortable if somewhat noisy space.
I know this is a chain, and maybe not unique among Italian eateries nowadays, but we have yet to be disappointed.

The food is great. The atmosphere is pretty good. My work holds events here in the meeting room, but the glass doors allow for all sound to travel. They also for some odd reason started vacuuming tonight at 8pm, with a really loud vac. They even moved the table and chair completely out of the way. Really odd.

What a disaster. My wife bought the game day deal for takeout. The first pizza was cooked incorrectly and they made another while she waited. Meanwhile the other one was getting cold. After 40 minutes total in waiting she grabbed the corrected pizza and went home. Arriving home the cheese pizza didn’t have sauce on one half, the other corrected pizza was half cooked and the wings weren’t cooked thoroughly as well. I’m not sure what happened. We have eaten in the restaurant several times and had a decent meal.

Hi Bertucci’s Corporate! I lost my survey code so here I am. The food and service at Bertucci’s Columbia is always top notch but today was a cut above. My husband and I eat at this location fairly often (at one point I was the mayor on foursquare) so I feel this rave review is justified. I was deeply impressed by our server tonight, Brittany. The way she was running the show, I thought she was the manager. Service was fast, polite and warm. I was also impressed with the way she helped the newer staff members perform their closing tasks correctly. Give this girl a promotion!
On to the food, chicken piccata and meatless farm house salad! drool, excellent as usual.

A group of friends needed a spot to meetup. This place seemed perfect. Great location. Great food. Lots of parking. What else could you ask for?
How about friendly service? How about not waiting over 15 minutes for your check? How about a waitress who doesn’t give you a snotty and rude reply whenever you ask for anything?
The one thing I can’t stand when I’m having a great meal at a restaurant is when the server makes me feel like I’m bothering them by placing an order. It was so bad tonight that another server observed it and actually apologized for her. Now that’s bad, right?
My advice — try the brick oven pizza but stay away from dining in. Take it out, my friends. Forget about having an event in their «private» room. The sounds from the rest of the restaurant are amplified. Like many places the gratuity is automatically added (18%) but that doesn’t mean a waitress should act rudely knowing she’ll get a tip regardless.

Not a big fan of thin crust pizzas. I prefer pan style or stuffed crust.
I went here with my brother and sister and they never told me that Bertucci’s was ONLY thin crust pizza. They only told me that the place had pizza.
Service was pretty solid, though the restaurant wasn’t really busy. My sister came here before so she was the 1 that ordered everything for us. She got the Margherita and Verde pizzas both large. When we got the pizzas I was sorely disappointed by how small they were especially when we paid like 40 bucks for both.
However, the flavors of both pizzas were outstanding. The Margherita really tasted great, from the fresh and potent basil to the texture of the cheese, it was fantastic. The Verde was good too, I just didn’t think it went great with the thin crust. I believe it would have been a lot better if it were thick crust, but that’s just Bertucci’s!
Service was good and the food was outstanding. The prices and portions were a bit on the small side, but a big guy like me doesn’t always have to eat big every time right? :)
I enjoyed the food and had fun with my family.

Had dinner here on Thursday night for a reunion with a friend (it’s a tradition of ours to reunite at Bertucci’s). The place was packed with families – great environment.
Our waitress was efficient and friendly. We ordered the roasted tuscan vegetables, mozzarella fritta, and margherita pizza. Mozzarella fritta was AWESOME – I mean you can’t really go wrong with fried cheese. Roasted tuscan vegetables were fine – was lacking a bit on the «roasted» flavor. Margherita pizza was delicious too.
Good solid food, can’t really go wrong with Bertucci’s!

I love the open kitchen — no place to hide! Quite a friendly atmosphere at the bar and pizza is quite tasty. Very familiar with Bertucci’s food as I used to work near one in DC. They have kept the prices reasonable. Mainly I stick to the pizza.
Personally I don’t love the dining atmosphere in the dining room, but great for takeout or a quick bite at the bar.

Came here for a birthday dinner around 5pm on a Tuesday. This place was packed for a Tuesday!
The food
Roasted mushroom/​asiago pizza-​the best pizza they have! Delicious, mushrooms are roasted with garlic, white pizza. First time I had this pizza and has instantly become my favorite. If you like garlic and mushrooms get this pizza! It’s supergood!
Margherita– comparable to a typical margherita you’d get anywhere. Red sauce, buffalo mozzarella, basil. Good enough.
Verde pizza– ordered it without prosciutto. Not bad but I feel like it really needs the prosciutto. The pizza has arugula, fresh mozzarella and balsamic vinaigrette reduction and it’s fine but doesn’t have nearly enough mozzarella on it to balance ordering it without prosciutto.
Bertuccis bread rolls are complimentary and delicious! (Ask your server to bring them out warm!) served with garlic and herb oil. Waaaayyyy better than Olive Garden bread.
Service– best part of dinner. Our server was polite, prompt and accommodating. We were a party of 9 plus a baby and a baby (mostly vegetarian, so quite a few modifications) and she took really good care of us. Wish I could remember her name cuz she was def one of the best servers I’ve had at a chain restaurant!
The bad
They had a bunch of seasonal items on their menu that looked really good but they did not have the ingredients to make them because they were phasing that menu out. If you can’t serve it, don’t put it on the menu. (Why they got 3 stars instead of 4)
There is no «veggie» pizza on the menu, you can make your own but adding 5 or 6 toppings on a pizza can get pricey.
The tortellini is pre-​made so you can’t get it without the chicken.
I would recommend this place if you want some good pizza and have a large party!

I’m not normally a chain restaurant fan but Bertucci’s is my favorite! Best things to order: Roasted Vegetable appetizer, Calzone with more roasted veggie & garlic, and the Sangria. The lunch special is also really awesome. Great service, food and atmosphere.

I’ve been here a couple of times now and with the exception of a major screw-​up with «the list» I’ve been very happy with both the food and the service.
If you go on a Friday or Saturday night expect it to be crazy busy. They’re a good restaurant… so expect to wait a bit. Don’t let it be too far past your normal mealtime, or a delay might get you a bit hangry.
This is a great place for a casual night out with the fam, or even a more intimate evening with your S.O. The munchkins got their own little ball of pizza dough to play with at the table (with strict instruction from me not to eat it after they had played with it for 15 minutes).
The service has been great both time we’ve been here. Within about 90 seconds of hitting the table our server was there getting our drink order. Bread and olive oil followed only a few minutes later. Food was fast and we didn’t have to wait for anything (other than sitting down initially). When our food arrived everything was hot, nothing seemed to have sat in the window.
We have tried their pizza, a couple of types of their pasta, and a few of their chicken dishes. We haven’t been disappointed in the slightest. Even the munchkins noted that the pizza just tasted fresh. The ingredients taste fresh, and the everything seems seasoned with more of a scalpel than a sledgehammer.
The munchkins were super excited when I suggest coming here tonight. I expect they will be the next time I suggest it as well.
We will be back.

Friendly service and great for large parties, with reservations.
Love how you get bread rolls and salad before your meal. Their chicken wings are amazing! Perfectly season and they have that brick over taste!
Love their lemon, shrimp pizza! Amazing!!!