Just Brakes

Absolutely the best shop I have ever been to, and amazing customer service to boot! These guys know how to keep customers for life, and work to make sure you are happy without emptying your wallet. I will never go to another shop as long as I live here.
Don’t be fooled by the location or the run-​down appearance of the shop. The guys inside are incredibly professional and friendly, and provide top-​notch service. They have a tiny parking lot, but are fantastic about getting cars moved around for you.
I have been going here for years with multiple vehicles and they have always given top notch service. At one point my Jeep wouldn’t start and they even sent a FREE tow to bring my Jeep in for repairs. I was floored at how nice these guys are.
Anytime I felt like I they were trying to replace something that didn’t need it, they took me into the shop and showed me the old part compared to the new part and explained why it needed to be replaced. I have never run into them trying to gouge prices at all, in fact most of the time they are willing to work with you on pricing so you can afford to get your car fixed and back on the road.
Sometimes their prices are a little higher (like on tires) but I’m more than happy to pay a little extra because these guys have always taken such great care of family and our cars. I couldn’t recommend these guys enough.

My brakes were completely worn out and I had to get them replaced asap! They took good care of me and made sure everything was 100% OK!
Amazing customer service if you ask me, Dave (previous manager) gave me the run down and showed me how bad everything was and gave me a couple deal on my brakes so now I have a life time warranty with them! This shop is legit and they don’t try and scam you! I would recommend this place to anyone I know!

I went in yesterday after taking my 01 Sport Trac elsewhere and not getting the job done. The brake pedal in had been pulsing for a while during low speed stops. I’m not sure which one; Justin or Andrew did the bulk of the work but I have to say it was exceptionally done. Not only did they correctly diagnose the issue but they identified the failure of the other shop to even correctly do their own work which put my family and I in a potentially very dangerous situation. In the end everything that needed to be corrected was taken care of and they even honored the Lifetime Warranty for the brake shoes I had replaced about 6 years ago.
For as long as I live in Colorado Springs; and as long as these two are working at this location they will have my business.
Don’t be fooled by the Pep of some Boys; go see Justin and Andrew– they’re the real deal.

Great customer service… I was in and out in less than an hour… I don’t know much about cars, but I lined how knowledgeable they were and they weren’t trying to sell me more things…

Good work, they are a little short staffed so it takes longer than you would expect.

I don’t trust these guys (this location). They told me my shocks were leaking. When I had another shop check the car the next day they didn’t find anything – even after I asked them to specifically look at my shocks.
Though I don’t have any proof, I strongly suspect the chrome parts of my mufflers (2) disappeared here as well.

Not impressed with the service I received. I was told I needed an appointment. Came back for my appointment, 15 minutes early. I was told it would take an hour. I waited an hour before they even pulled my car in. The guy who helped me quoted my price for synthetic oil but when he went to charge me he forgot that it was supposed to be synthetic. He had to run into the bay to make sure they put the right oil in my car. It just wasn’t a good experience. I won’t be back.

Wow what can I say? These guys did awesome work! Not only did they perform far better than I had expected, they finished some major repairs in my break system in the same day!