Schnucks Supermarkets

The quality of their items is good. Their service really needs some work. Cashiers chat with one another while waiting on customers. I had a deli employee act as if I was bothering her to get help. My inlaws swear by this store. I think I would rather go to the butcher to get my meat and Aldis for everything else. So disappointed

The Collisnville Schnucks store is about a good a grocery store you can find in the Metro East. I’d go as far to say that any other Schnucks store will have to show something way above average to exceed the customer service at this store.
In one particularly shiny moment, Schnuck stores along a route I was traveling showed a gross lack of minimal customer support when compared to the Collinsville. In one day I started at the Collinsville store which ran out of a special, but they called the store in Fairview Heights who said they had the product. I got to Fairview Heights (US50) and the seafood counter person was just rude. At the O’Fallon store a few minutes later, a guy at the deli was too lazy to do anything but shot out instructions from 50 feet away. Finally at the Centralia, IL store, the cashier was in a crap mood.
In the end, I longed to have not entered any of those other Schnucks, but I did tell each of their managers they should aspire to have customer service like the Collinsville store.
Also, you can find plenty of values in Schnucks if you shop smartly.

They carry organic fruits and vegetables and pre-​packaged organic beef and pork and organic and/​or free-​range poultry.