Kohl’s is great at delivering an average experience when it comes to customer service, I have stopped by this location due it being close to home however I actually prefer the Fairview Heights store over this one. The Collinsville store is a newer yet smaller store, than either the Fairview or even the Edwardsville location. There is a fair amount of variety here however each of the departments gives up some selection for the smaller footprint. Overall this store is great if you are in a bind and need something quick, otherwise if you are after a large variety and selection I would recommend making the trip to either Edwardsville or Fairview Heights.