Kathy’s Nails

Absolute worse manicure I’ve ever gotten in my life. The polish has begun to chip the same day i got them done. They were extremely sloppy with their work and you could tell they just wanted you in and out as quickly as possible. When I asked her to simply file a nail more neatly she gave me attitude. NEVER go here

I went in to get a pedicure. It was pretty crowded but they got me in a chair right away. They even came by to give me more hot water while I was waiting as they were very busy. My son was with me and decided he wanted to have a «hot tub» for his feet too. So they set him up on a chair and gave him a «boy pedi» as well. The service was great and they gave us both personal attention. My toes look great and I will be going back when I get my next pedi.

Kathy’s is a great place to get your nails and toes done. The staff is skilled, it is extremely clean and prices are reasonable. I have been going there for over 10 years. Each customer has their own box of «tools». For the items not included in the box, you see them being sterilized. All stations are very clean. I highly recommend this shop.

I give this place 1 star just because it doesn’t allow me to give it none. I guess I should have read the reviews before going but the place was close to me and decided to give it a try.
Went today (saturday morning) for a pedi/​mani ($ 45) and yes I got served on pretty fast even though the place seemed like it was busy. However, the service was horrible. To begin, Kathy, the owner, was the one performing both services for me. There was a lady that walked in at the same time I did and by the time Kathy was done with my pedi the other man doing a pedi on the lady that walked in at the same time I did was barely giving the lady a hot towel massage which lasted a good 5 – 8 mins. Kathy, doing mine, did the whole pedicure in like 10 mins. She did the nail polish there and said she would do the clear coat while she did my manicure.
I was then told to sit in the manicure chair and she started doing my manicure. Another horrible experience! She left a bunch of bubbles in my polish and it was really badly done. After I let it dry for a bit hoping for the bubbles to go away I started looking at my toes and most toe nails didn’t have any polish on the ends. It looked like she just brushed the polish on the very top/​visible part of the nail without covering the edges. I then asked her to fix the bubbles in my finger nails and to apply polish over the toe nails that didn’t have any polish. She seemed upset and had me place my feet on top of her knees to do this. Anyway, she brushed more polish on top very careless and didn’t even wipe the polish she got in my skin off. She also did not apply any clear coat on my toes after her «fixing» my nails and by then I was just so upset I just wanted to get out of there.
DO NOT GONTO THIS PLACE and find a better nail salon. If the owner performs this kind of service what can you expect!

I came here on Monday 5÷5÷14
There was someone else in the back of the salon getting services done. I walked in I was greeted by a lady. She asked me what I wanted. I asked for a Mani-​Pedi. Tina was my girl who did both services. I am not complaining about the the work she did, when you walk in they have a sign for complimentary Champagne. They never offered. Why advertise it if they don’t have it. They also advertise that you get a «Free Personal Kit» well guess what I also didn’t get that !! Soooooooo absolutely horrible customer service !! I also am a owner of a business for 14 years and my customers come FIRST !!
I will not be back !! I usually tip 10, I gave Tina 7 !! Believe me I was contemplating her tip !! Beware of the false advertising here !!

This is probably the worst salon ever! I went in for a pedicure, and I definitely did not get what I paid for. They turned on the water and told me to put my feet up instead of in the water. They continued to work on my pedicure outside of the water, and the whole process was approximately 5 mins in all. I never once dipped my feet in the water to soak. Who does that?! Prices weren’t that cheap either. Then, they were talking very rudely to me and about me through out the entire visit. They act like I cannot understand them or something. DEFINITELY A MUST NOT!!! Horrible!

Awful service! I called in advance to check how busy the salon was, and was told to come in any time. When I did, they didn’t seem all that busy, but the entire experience made me feel more like stop on a manufacturing line than being pampered. The lady who was doing my manicure had three different people going at the same time, and in the end it took about 30 minutes longer than it should have. I got a Shellac manicure, and within 4 days it was peeling off! Never again! I am relatively new to the area, and have stopped by a few places, however end up kicking myself afterwards because no one seems to compare to Elite Nails on Houston Levee. Friendliness, class, and quality! Will never go anywhere else!

I had some errands to run in Collierville, so I decided to get a pedicure at Kathy’s instead of my regular salon, just because it was nearby. It was lunchtime on a Saturday, and I didn’t make an appointment. When I arrived and saw people sitting at the front of the shop, I expected to have to wait a while. But they have a lot of pedicure chairs, so by the time I’d picked my color, it was my turn.
I prefer louder colors — blue, green, etc — and was impressed that Kathy’s had a great variety of colors beyond your standard pinks and reds, although there were plenty of those too. They’re well-​staffed, so I got my pedicurist’s undivided attention instead of having to sit helplessly while someone else was taken care of (as has happened to me elsewhere). She did an awesome job; in fact, three weeks later my pedi still looks pretty good. Everything was sanitary and spotless. I had a great experience, and whenever I have a reason to be in Collierville this’ll likely be my go-​to place for a mani/​pedi.