Castle Nail Spa

Ladies, watch out. I wanted to try a new place and visited this location a few days ago for dip nails. Kristen, I believe is her name, cut my nails very short… But I can live with that. It’s the «paper cut like» injuries under 3 of my nails that have me mad. She filed my nails so oddly that it sliced 3 places under 3 different nails. Still days later, it hurts badly. Being a mom of toddlers and a teacher, I’m constantly experiencing tingling burns every time I cut up food for my kids and have a band aide on one that I hurt picking up a piece of paper at school causing it to bleed. Ouch and yuck!

I am extremely picky about my toenails and fingernails, but I trust Kathy at Castle Nail Spa explicitly! I moved to Manhattan NY over a year ago and I still come back to Colleyville to have Kathy do my manicure and pedicure — she is that good. Kathy does not live live close to Colleyville, but she makes the 30+ minute drive to work at the Colleyville location because of the excellent management. That says a lot about the manager, Kasey! The entire Salon/​Spa is very professional and they strive to make very one feel welcome and comfortable while they pamper you with great service. A special thanks to Kathy and Kasey for all they do!

We LOVE the salon and Stephanie! She does my daughter’s, my moms and my nails and Pedi’s!!Stephanie is very professional, she knows her business very well, I have very difficult nails and she has offered a solution and made them look amazing! All the staff are super nice! I highly recommend Castle Nail Salon in Colleyville!

I’ve been coming here for about 3 years now and am very pleased with the service. In the beginning, the technicians did not listen to my requests and I left pretty disappointed but over time, the technicians changed for the better and are now personable and have a good understanding of what you ask. I also come here to get my eyebrows waxed by Melissa and always leave happy and get many compliments on them. The interior of the salon is very professional and I love the décor. I recommend coming here if you want to relax and only come for important dates if you have a specific technician that you know and trust.

I recommend making an appointment with Stephanie to do your nails. She was able to explain what, how, and why about powder nails and you can tell she genuinely cares and is very passionate about what she does. I didn’t like acrylic or solar in the past and finally feel like I found the right thing for me. The cost was $ 45 and comes with a manicure. I am in jewelry sales and she has made my nails look so much more professional. I would recommend her to all my friends! P. S. I like to keep my nails really short. I love that she didn’t try to talk me into keeping them long or tell me that it’s prettier not to cut them… like everyone else in the past!

I would like to give a 5 star rating based on the service of Nail Technician Myy Hoang. Myy cares deeply about her clients and does everything she can to schedule her appointments to their needs. She was the first person to introduce me to tips 6 years ago. They look so natural, people ask me if they are my own. Myy also gives a wonderful pedicure. Please ask for Myy when you visit this beautiful, relaxing spa!

These ladies are always so nice to us. Good variety in services and prices for every budget!

Went for a much needed pampering mani/​pedi today. Unfortunately, it was anything but relaxing. Tried their new scent called «Seacret». I noticed it was burning when they put it on, but I thought it was just because my skin was dry. After taking off the mask that looked like mud my skin was a blotchy red mess. Burning. They do not have any brochures on it and are unwilling to give you any more info about the product than the one page paper they have in the salon. Which I might add has no company contact info on it for the product. No address or phone number. The heavenly manicure was hurried and she cut my finger to the point I was bleeding. Cuticles are now sore. When I didn’t like the color I had picked out she argued with me that there wasn’t another color she could get for me then had an attitude. Said they were going to give me a discount then I ended up somehow paying more. Will never go back.

Have been going to Castle nail salon for pedicures since it opened, but the last two times my nail technicians have been horrible. My last pedicure lasted less than 30 minutes, most of the time my technician was somewhere else. My cuticles were barely attended to and calluses are all still there — to top it off my toe nails look like a five year old painted them. Needless to say my last trip to this salon.

Absolutely Horrible! Giving one star only because it wouldn’t allow me to do none! After basically ignoring us when we walked in, they then tried to have same person do my two daughters’ nails as well as mine. After me complaining and trying to explain that I didn’t want them to be finished before I started, they got a second person involved yet that’s exactly what ended up happening. As a result, I just ended up skipping mine. They then charged me $ 53 to do a polish change on a 7 and 9 year old. Told me it was $ 6 for the polish change but a $ 7 up charge for the «design.» We’re talking about a few polka dots, people!?! We’ll NEVER be back, and I would caution others against going as well!

If I could I would give this place zero stars. Went here for a manicure and came out with all but one of my cuticles bleeding. The woman who was doing my manicure was telling me it was my fault that my fingers were bleeding because I did not want to get the paraffin wax. Management was not helpful and couldn’t seem to understand why I was upset. This was about my third time coming here and will be my last. I would never recommend this place to a friend.

I keep giving this place a try and end up disappointed each time. Last visit was a few weeks ago. The lady seemed upset that I wanted a regular manicure instead of gel. She did an awful job… I looked like I needed a fill when she was finished. When I asked her to paint the gaps, she sloppily added color and smudged two nails. I finally just left and redid my nails at home. With as big as the place is, I’m sure you could find somebody in there that does a better job but I have yet to find that person. I would bypass look elsewhere.

Terrible experience. Went in to have gel nails removed and regular manicure. They did a piss poor job. She got nail polish all over my skin and I had to ask her to remove it. I never got lotion on my hands & there was no hand massage.

Been here many times since they opened. Love it here! They are very good at what try do and gentle too. Prices are very reasonable for Colleyville so that is an added bonus. Highly recommend their services. Everything inside is brand new and clean. Very nicely decorated.
I have or teeny tiny suggestion if the owners can see this. Can you add subtitles to the tv so we can follow along? Sometimes the shows are pretty cool and I enjoy watching them. But I don’t know what’s going on :) That would be the icing on top of the luxurious cupcake you’ve opened in Colleyville! Keep up the great job!

I have been here several times TRYING to give this place a shot. They do great nails but the pedis aren’t as great. Missing edges, polish came off within hours of having it done. They are very pushy about getting the higher priced services but then offer coupons.
The last time I went I had FABULOUS nails and attempted to use a coupon which CLEARLY said Pink and White fill. The man that had done my nails called another woman over who tried to tell me that my coupon wasnt for my service?
WHAT? I just had a pink and white fill? After the two going back and forth she finally said I could use it. He then swiped my card and handed me a receipt WITHOUT the discounted price. Needless to say, I have decided to STOP going here and am still on the hunt.

I love this nail salon! My daughters and I have been going regularly for the past year and its our favorite.
I’m not sure why others are complaining. The salon is very clean, decorated beautifully, the staff is nicer than most and they are all about pampering you (free wine and a variety of other beverages).
I agree there is music and it’s all pretty much in one large room but honestly, I don’t see that as even a little bit negative.
I really don’t understand the negative reviews. Again, LOVE this place!!!

This place looks like it would be nice when you walk in but don’t be deceived. We got coupons in the mail so we decided to try it out. We sat down and they were mean and they weren’t good at nails at all. This place is also WAY over priced. wouldn’t recommend this place. They need a tuneup.

I’ve been going to nail salons across the U.S. for many, many years and was on the hunt for a place when I found Castle Nail Spa. After 4 visits, I feel the need to write this review based NOT on the service I received but the ‘atmosphere.’ When I am paying someone for nail services, I expect a relaxing environment. Well, today it WAS until Ms. ‘I-​am-​going-​to-​conduct-​business-​on-​my-​mobile’ arrived. She spoke very loudly and practically demanded to change the television channel to see a trial about blah, blah, blah. When the nail tech didn’t reply, the woman stated rather rudely, ‘You don’t understand a thing I’m saying, do you?’ She then directed her request to change the channel to the manager.
At this point, I spoke up and asked that if this were a democracy, I’d vote ‘NO’ to changing the channel. The patron next to me, along with the other 3 nail technicians were all made most uncomfortable by this ONE person. I felt bullied by this brash, wine-​drinking, woman. I do have to give credit to the manager who didn’t change the channel, thank you. This seemed to quiet her down for a little while (or perhaps it was the wine).
For some, it seems to be most difficult in today’s world of technology to ‘unplug.’ I would like to suggest that mobile phone use be limited to texting and perhaps emergency calls so as not to intrude on other’s relaxation & pampering. SURELY, one can have enough respect for other’s time and isn’t so important that a phone call can’t wait 45 min — 1 hour…
P. S. As I was leaving, I heard Ms. Loud & Important ask, ‘NOW can we change the channel?’

It hurts to give a review like this but here goes:
I told my mom I wanted to go get mani pedi’s for my prom day last year, She recommended me this place. We went and the place inside looks wonderful, the décor is very nice but when I sat down all ready to get pampered up I was horrified at the service. Usually asian technicians are the absolute best, i have no god earth idea what happened here. One of them didnt even know how to scrape my foot right and the other didn’t even ask me how many coats to put on, she half-​a** did it and then put the top coat on.
I’m giving this a low rating because I feel like the staff isnt very skilled and didnt understand what I wanted (communication thumbs down) = terrible nail service.
In fact, I was really upset when I left there because when I went home, I literally took all my nailpolish off, gave MYSELF a pedicure and it turned out better than the one they ever did on me=basically wasted my time and money on this place.
It’s a shame, this location is a wonderful place to have a nail salon, but never coming back.

This nail salon looks like it would be fabulous with the new interiors, nice layouts, etc. But, in my opinion, for a mani — pedi, this environment is miserable. There is one giant open room where they are blasting music, lots of folks talking on cell phones at the same time, not at all relaxing, just the opposite. Oh and while the music is blasting, HD televisions are all on showing the food channel on mute. Too much stimulus for me.
Plus, I made the mistake of requesting a brow tint while I was there. I have medium brown hair with blonde highlights. The young girl who also receptions was eager to convince me she does great brow tints soooooooo she put on BLACK tint. I figured out rather quickly when she handed me the tube to see it was black and jumped up to run to a sink to wash the black tint off. Still my brows were dark until I could go elsewhere for correction.
It looks good, shows well but this place is chaotic with sub par technicians. For me, I am not going back. Think this candid feedback from my visit is in order.