Firehouse Subs

Ok, I come from the East Coast where Sub Shops as a Rule are Generally Amazing.
Sub shops in Texas, not so much.
Whenever I go to Firehouse Subs,
East Coast Me says «You know the meats at Firehouse are not nearly as good as the ones back home.»
Texas Me says «Yeah».
East Coast Me says «Firehouse serves way way too much thin sliced pressed loaf turkey and chicken product.»
Texas Me says «Yeah».
East Coast Me says «Have you ever seen an eggplant parmesan sub at Firehouse? You used to love those things.»
Texas Me says «Yeah».
Sometimes I shut East Coast Me up by going to Delaware Subs in Austin, and that keeps East Coast Me quiet for a while.
In College Station, he whines and whines.
So I just stuff him in the trunk of my car, and go to Firehouse Subs anyway.
Sometimes — you just gotta have a sub … and Firehouse Subs won’t kill you.
I just had a sub there with commercial loaf turkey, mayonnaise, cranberry sauce and fillers.
Was it a real sub?
No.
Was it one of those wonderful turkey sandwiches you make for yourself the day after Thanksgiving with leftover roast turkey and the rest of what is in the refrigerator?
No.
But sometimes, a man’s gotta do what a man’s gotta do… and the Fireman sub was okay.
And East Coast Me still owes Texas Me for the time it dragged me to a place on Cape Cod for what the locals called «burritos».

I visited the College Station location to pick up two sandwiches for my wife and I. I ordered your FEATURED Sub… the Pork Slaw sandwich as well as The New York Steamer… when I got home I was appalled to how I was robbed of my hard earned money. This was my first visit there and not only do I never want to go through this again but I will make sure what happened to me is shared in the community. I am a Kitchen Manager at a local restaurant as well as a Front of House Trainer at another local restaurant and as I come into contact with many guests on a regular visit I will make sure to look out for them. I was not taken care of on my visit. As you can see in both my pictures… I was charged 17 dollars for these two sandwiches. One sandwich was even right under 9 dollars, that’s the one I sent you. The menu I picked up on way out says USA Choice corned beef brisket, pasteami, provolone, deli mustard, mayo, Italian Dressing. As you can see I was charged 9 dollars for a sandwich containing a meager amount of only a single meat and a glob of mayonaisse. 2 out of six ingredients that I was charged for. How is this taking great care of your guests? The other sandwich was the FEATURED Pork Slaw sandwich. What I got was most likely an ounce (as I work in kitchens), no more than an ounce and a half of meat. And guess what else I got on my sandwich? A glob of mayonaisse. Not a single other ingredient. I’m really confused if they didn’t think I’d notice I was messing ingredients because someone didn’t want to make a walk to a walk-​in cooler, but the sandwich is called the Pork SLAW. There was literally no coleslaw and the ingredient is in the name, how would I notice? I am extremely upset and I strongly urge to be contacted immediately. There is obviously a lack of standards in management as well as in execution. Honestly I would also suggest that you get a product coach to that location immediately. I’m not positive how you’re chain of command and training program works, but I can guarantee if this happen to me in such a sly and sneaky way, I am not the first and won’t be the last. I am appalled at what I was charged $ 16.98 for and I honestly feel like this is thievery in every aspect of what the hospitality field is not about. I really hope that you can do better than this. Is this really what your company is about, or is someone stealing from your guests?
Pictures have been posted as well.

I always have a great experience at any firehouse subs, but the College Station location takes the cake in service and taste. The counter staff are always friendly and patient when we take our time deciding what we want to try this time. Tonight ‘s service was no exception, the counter server noticed we were looking for a brand of hot sauce we had tried before but couldn’t find (or remember the name). She helped by asking about the heat and taste, then went to the back and grabbed us what she could find. So helpful and we found another hot sauce we love thanks to her recommendation — don’t try Mad Dog .357 unless you want your mouth on FIRE! It was great! Plus, they had my favorite, rhino peri peri extra hot, like always. Give these guys a try, you won’t be disappointed!

My second time here. Friendly staff. Sandwiches come the way I like a sandwich so no long dialogue. So far I’ve had the hook and ladder and meatball. Both made me wonder why people still go to subway. Most importantly good meat to veggie to bread ratio.

First time and last time at Firehouse Subs. The employee making my sandwich seemed bitter (or another b-​word) and made me feel like I was bothering her. I mentioned that it was my first time (thinking that she would change her approach) but every question resulted in an exchange of words. If you want to test yourself on biting your tongue and being kind… this place is the place to go!!!

Friendly staff! And my sandwiches are also awesome and fresh! Tried the meatball sandwich and by far one of the best I’ve had!

Plus a half a star…
So I have been here twice and sandwiches are okay.
Certainly not my favorite sandwich shop but in Texas this is the best they got.
There are plenty of options of meals and the price a little on the high side but you’re paying for the «firehouse» promotion.
What I would like is a name brand cold cut. Sadly, They promote their condiments and chips more than the meat on the sandwich. Little lackluster for me.
Service is blah. There is no excitement or flare to the place.
And because they «heat/​steam» their sandwiches it takes much longer than a normal sandwich.
In closing, I just miss my «typical» sandwich shop. That has higher quality meats and quicker service are at a more reasons price.

Best Sub Sandwich in CS, so far. There are a few I haven’t tried yet but Firehouse has some damn good sammiches.

Came here for the first time as it was recommended by a co-​worker. To make it short, tried the Italian sub and it was a good sub though a bit on the sweet side. Yes. I said sweet. Between the dressing and the honey ham, the overall taste was a bit sweet so I had a hard time mentally digesting the sub. Everything else coming from behind the counter was looking good, so I will definitely try it again though not likely going for the Italian. The sub is bit more expensive than subw@y, but they definitely don’t skip on the meat.

NOTORIETY: Franchise sub shop started by Firefighters.
FOOD:
Smokehouse beef & cheddar brisket (Lg; $ 8.55 after tax): Firehouse packed my soft sandwich roll w/​thin slices of tender brisket. They drenched it w/​a sweet sauce that added tons of flavor to the sammy. As a permanent resident of Flavor Town, this sub makes the cut.
OVERALL: Tasty subs made w/​quality ingredients. A bit pricier than subway, but the extra is for the quality. They also advertise a crazy soda fountain machine giving 120+ brands.
RECOMMENDATION: Smokehouse beef & cheddar brisket (fav of 1 of the founders)
TIPS:
1. On your bday, show your ID & get a FREE med. sub.
2.
offers a coupon where you get FREE chips w/​the purchase of any sub.

Cheezy, poorly executed idea. The whole firefighter hero gig is a little worn. It’s been overdone since ⁹⁄₁₁. Food is so/​so, atmosphere is awkward.

i’m not sure how you mess up a sub. it seems simple, right? yummy cheese, tasty fatty sauces, and fresh veggies that makes it crunchy and gooood. but no. i waited 25 minutes in a pushy, crowded, and rude atmosphere to be delivered a soggy, tasteless sandwich. i forked over too much money on my short lunch break for a sandwich that i ate 2 bites of, and ended up tossing because it automatically made me feel sick.

I like Firehouse. Their subs are meatier, the atmosphere is nice, and they have dozens of sauces!
It does take longer to get your sandwich than, say, Jimmy Johns, but then again you are getting a HOT sandwich here… and I consider that a huge advantage over JJ’s. I can’t believe JJ’s doesn’t offer hot subs.

Ahhhh I love this place. Better than Subway, Jimmy John’s and any others!

Perhaps I am getting to be an impatient sandwich consumer as after eating at Jimmy John’s which has an authentic Chicago style assembly line of people moving fast where I get my sandwich some of the time before my change (like in less than a minute), waiting for a sandwich is starting to gnaw at my nerves. Especially during lunch. The last few times I have been here the service where you order, then wait. And wait and finally they bring your food is just not the best.

GREAT! Awesome Atmosphere! We eat at a fair amout of sandwich shops and this one was the best. The quality! The price! I WILL be going back to this place. Excellent! 5 Stars!

I like the idea behind Firehouse Subs, but there’s some flaw in the execution. The row of hot sauces really caught my eye, but the ratings (1 – 10, mildest to hottest) were way off and the assortment was not great. The hot subs are better than Quiznos or Subway, so this is a good lunch alternative.

I first heard about this restaurant while overhearing some other students rave about eating there for dinner one day. I’m usually not crazy about sandwiches in general. I usually only resort to them when I’m on a go and am not in a mood for fast food, but I really dig the sandwiches at Firehouse Subs. I’ve already been here on several occasions and have only gotten one sandwich so far (the Smokehouse Beef and Cheddar Brisket Sub), but I look forward to going back and trying their other sandwiches such as the Italian or the Roast Beef.
I can name at least three things I really love about this place. First, the bread is simple, yet very soft and easy to chew on. When eating a sandwich, I really just want to enjoy the sandwich toppings, but that sensation is partially lost when I have to chew through the freaking topping holder that is the bread. Not here though. Second, the meat and toppings were warm, moist, thin, and very tasty. I was enjoying each bite of my sandwich. Lastly, I’m a huge fan of their hot sauce collection. Each time I order there, I try out all the different hot sauces they have up on the counter. It’ll take a few more visits to try out all the hot sauces I’ve been wanting to try, which gets me excited when I go there again.
Other than that, I have some really great things to say about the staff. They’re really friendly and sociable, which caught me off-​guard when I first went there, since the place was packed during lunchtime and orders were being rushed out. The only downside is the restaurant itself inside. Like what Greg D. mentioned, the tables are a bit close together. I prefer space when I’m eating there, especially when I’m there by myself just to eat while getting work done. That’s why I’ve always had my food to go. The décor at least nicely fits the restaurant’s name.
All in all, this restaurant is my current favorite sandwich shop to visit. Definitely a welcome change from the sandwich shops already in town.