Day and Night Cab Co.

This is the worst taxi service I have ever used. I called them to make reservations for a 5 am pick up at my home in college park, ga. The dispatcher said someone would call me around 4:40am to confirm pick up. Nobody never called and I called them at 5am to make sure someone was in route and they told me they had a cab in route but the driver cell phone wasn’t working. At 5:15 am still no driver and I called dispatch again to get an update on the driver and he said the driver was lost and I gave him directions (i.e. this is 2015 and what taxi service don’t have GPS). At 5:30 am still no taxi service and I called dispatch again to ask where was the driver and they stated he was around the corner at the church. I told him to have his driver wait there and I would be there in 5 minutes in my car. Once I got there it was nobody there and again I called dispatch to find out where was the driver and the dispatcher stated he did not know where the driver was rudely. Finally I have to take my own car in order to make my 6am appointment. There was no apology or absolutely nothing. Very bad customer service and completely unreliable. I would highly recommend not to use this taxi service under no circumstances. I wished I would have read the previous reviews on this taxi service because I would have never used them… I would have walked instead. … CUSTOMER BEWARE !!##
Day and Night Taxi Service. … College Park, Ga

When I placed my reservation the dispatcher told me the cab would be there in 20 mins, Waited for a cab for 35 mins then called to ask how much longer the cab would be and the dispatcher said in a couple of minutes the cab should be there. Ended up asking a friend for a lift 45 minutes after placing the initial reservation call. The dispatcher called an hour after I placed my reservation telling me the cab arrived. When I told her I’m gone she was upset that I didn’t let the company know. Stay away if possible!!!

Twice we have used this company today cab number 28. Pick any of the previous reviews for no GPS, late, and rude to just dumb customer service.
3^rd world service in a so called world class city. Over 5 million sheep in the metro Atlanta area. Some of us still think we are better than others Day & Night Cab Company is an example of we are all in the same boat. Hire a limo.

The cab driver was very nice but the can was extremely dated. The driver had no GPS so he asked me for directions which I didn’t have because I visiting was from out of town. We ended up using my phone GPS. Additionally they did not take credit card like they indicated. Would not recommend.

If I could give this no place stars I would. Our driver showed up 30 min late, lied twice as to his ETA, and threatened to kick us out of the cab at 4 am on the way to the airport because we asked him to turn off the Rick Ross– my 62 year old mother was in the cab! This is my secon horrible experience with them being late and lying about it, both times adding unnecessary stress on the way to the airport. Save yourself a headache, and use another company. I would not give this place another dime of my money, since they clearly let me know that they don’t want it with their god awful customer service. Btw, dispatch is just as bad, when we called to complain, the dispatcher sided with the driver, and not once offered an apology. Avoid!!!

Literally the worst customer service of all time.

Mixed review — they don’t accept credit cards and didn’t inform me. Then the driver didn’t have change. I felt scammed. The driver was prompt, courteous, and quick though. Unfortunately he, #11, had nothing but negative comments about the competition, even though they referred me to them.

I was referred to this cab company when Checker Cab could not compete my reservation. I have seem them in my area and know they work locally.
I called the number and received a very rude welcome. I informed them I needed a cab and give them my address. To which he had to reconfirm a few times that it was not a business.
After that, the cab did arrive on time and the driver was friendly. The cab seemed in poor condition and my seat belt did not work.
Overall if I needed a cab I would probably use them again, though I simply prefer not to use cabs if possible.