Touch of Smiles Dental

Everyone at the clinic was very pleasant. I had diffculty with getting the X-​ray done but the lady was very understanding. Dr. Ra was very sweet and patient!

Dr. Ra was very sweet, and worked to meet with me quickly during my lunch break so I could get back to work. She was helpful and knowledgable

I would NOT recommend this place. I went in for a cleaning and check up. I waited a long time and finally Xrays were taken and the dentist reviewed. I was told I had 8 cavities and a fractured tooth that required a crown. I had been seen by another dentist 6 months prior with no problems found. They quoted me almost $ 3,000 to have all the work done, saying that my insurance didn’t cover hardly anything. I told them I (obviously) couldn’t pay to have that work done today and requested that they just clean my teeth like I scheduled. They then told me that it was too late and they didn’t have time. I never went back. I went to a different dentist 7 months later (due to job and insurance changes) who told me I only had one cavity. They are liars who make up things to get money. They did the same thing to my husband and I’ve heard that others have had similar experiences.

I had an wonderful experience at Touch of Smiles. Initially I was petrified to make the appointment since I needed an extraction and implant! However the staff and Dr. Ra were incredibly patient and kind. Dr. Ra is the most knowledgeable and honest dentist I’ve come across (am I’m not the easiest patient to impress). She took her time to explain my options and every single step of the procedure. Her work is professional and efficient. I even got to watch a movie while I was in her chair, which added even more positivity to the experience. I switched my dentist immediately following the procedure and am looking forward to Dr. Ra continuing my dental care!

Do yourself a favor and look for another dentist in the area. I don’t even know where to begin about this place. I originally started coming here because it’s 2 minutes from where I live and convenient. I was a good candidate for I was told Invisalign… I paid 6k for said Invisalign I come in and it’s not Invisalign it’s clear correct… Didn’t disclose that information but called it Invisalign when I called back upset they told me they don’t carry Invisalign but this treatment is more affordable and just as good. They said my treatment would be 1 year maybe a few months longer then that… Coming up on almost 2 years and there isn’t an end in sight with these things. They have ruined my teeth! They are horrible at scheduling. They mix and confuse things up when they call… They offered for my treatment to be 2 more months if I pay another 1k for regular braces. All the original people that worked here are all gone, I’m sitting here currently and the Hispanic employee asked me if it was my name on the box I’m assuming because she couldn’t read it. She then couldn’t read off the package when my treatment was up. Very shady here now and I can’t wait to get this over with and switch dentists. This place is going to be out of business real soon! Horrible!!! 1 hour wait time for my first morning apt! How is that possible?!

Stay clear of this place. Sure they are all very friendly, but I am not so sure «friendly» is the most important quality in a dentist. I just had a prior 6 month appt at a different dentist and had ZERO issues. Due to location, I changed to give Touch of Smiles a try. So, 6 months later, I am told by them that I need 4 crowns, 2 fillings, possible root canal, … UNBELIEVEABLE!!! I then called to get a copy of my «Digital X-​rays» so I could get a 2^nd opinion and they said it would cost me $ 25 — really?!? $ 25 for something that takes 2 seconds to email me? Seriously, I would NOT recommend this place unless you are lonely and want someone friendly to talk to you. Oh another good one is that they use this great high tech EMAX for crowns —– guess what? You got it, insurance doesn’t cover it. If you have money to throw around, I would recommend them, but if you are a hard working individual that cares about your dental hygiene, stay clear!!! My appointment with a second opinion was well worth it!

My wife and I originally went to this place because we received a Groupon for a $ 35 dental cleaning. It was an hour away from us but it was well worth the price. After having our teeth cleaned there we will be switching our dentist to them, as they did the best job. They have done a better job than any dentist I have ever been to. The staff was also very friendly.

poor availability
shoddy work

You would be well-​advised to not go to this dental practice. I don’t post a lot of reviews on Unilocal,but I do when I feel like I have extraordinarily good or bad service somewhere. This dentist practice is extraordinarily bad. They overbook and make patients wait for prolonged periods of time (they show DVDs on TVs throughout their office because they think this makes patients enjoy their waits). Then they rush through your visit. At my most recent visit, I was scheduled to see Dr. Ra. I was in the exam room waiting in the chair, when a new dentist came in. He asked me if the office staff had called and told me I would be seeing him, and I said they had not. Since I had taken the afternoon off of work and had already been waiting a long time, I allowed him to go ahead and clean my teeth. He spent 15 min cleaning my teeth and sent me on my way. To add insult to injury, I just got a bill from A touch of Smiles because this dentist is not on my insurance. I am sure it is much easier for the lazy office staff to bill a patient for their mistake then to contact my insurance company and add the dentist to the insurance. This is not the first bill I have received in error from this practice. Honestly I think this place would be better named as A Touch of Headache and Nausea.

I was their patient for over 2 years all I have to say THEY’RE A RIP OFF! They’re services are incredibly expensive, even with the insurance. Their prices are higher thn any dental service around. To conclude I would never recommend to anyone.

I am not generally a critical person (everyone has a bad day every now and then), but my experience here was so terrible I felt that others should be informed. Dr. Ra was careless and unprofessional. She rushed through the exam as quickly as she could, which resulted in much rougher treatment than was necessary. She was sarcastic with the dental hygienist («I need a [some dental instrument]. It has a pointy end. Do you know what a point is? This is a point.») and then sarcastic with me («You can start flossing any time now, ok?»). She spent much less time cleaning my teeth than any other dentist I have had and did not discuss my dental health with me at all. She instructed the hygenist to write me a referral to get my wisdom teeth removed, but never mentioned it to me. I was assigned to her by an HMO and did not have a choice about whether to go to her or not, but if you do, I would not recommend her. **I should note, this experience was in March of 2009, but having just made an appointment at my new dentist, I was reminded of it and felt inspired to write a review.**