The UPS Store

I went into this UPS store recently to ship a package to my brother in Utah. I didn’t have a box, label, or any bubble wrap when I came in, all I brought was what I wanted to ship. The lady who helped me, I can’t remember her name, was very friendly and professional. She looked over my items, it was a few CDs and some pictures, and then recommended a few different ways that she could pack them. She told me that since she was packing them they would be covered for damage which made me feel better about the pictures. The rate for shipping was reasonable and the service provided was excellent. I would recommend and come back to this location. Thank you!

I came here a few months ago to get some new business cards made. I didn’t have any design ready or really any idea of what I wanted besides the basic information I needed on the cards. When I came in I was able to talk to the graphic designer, Ashley, who was able to help me create something better then I knew I wanted! I love my cards and get compliments all the time on them. I am currently back in contact with Ashley because I heard this location got a new printer that lets them print large banners or posters that will be perfect for an event our company is holding in March. After seeing my business cards, I can’t wait to see how the posters turn out. I recommend this location for all your printing needs. Thank you Ashley!

DO NOT use this Store!!! This happened today 2÷2÷2016.
This store (with the manager right there) would not accept my boxed up and labeled package that weighed 29lbs. Said the box was not accepted by UPS. I stated that UPS had accepted18 of these boxes (box is rated for 50 lbs.) over the holidays. It was AGAIN stated that UPS cannot accept boxes like mine. THEN a man came in with a PAMPERS Diaper box, pre-​labeled, which they took with no problem. I asked how much for their box; I was told that to ship my package was $ 61.00 and with their Box it would be a total of $ 78.00 WTH??? They wanted to sell me a $ 16 box ??? For shipping??? So I asked how much to ship via US Post Office. I was informed it would be $ 165.00. I thanked them for their time and left.
I went to the US Post office just to see what it would cost to send my box the cheapest way possible. Their cost to me??? $ 58.00 WITH INSURANCE… AND they accepted my box without comment.
I hate it when businesses try to take advantage of the unsuspecting public.
I have filed a complaint with UPS Stores regarding this situation… but I do NOT expect a response from a Store that seems to rip off the public… especially when they are a Senior Citizen. I may be old… but I am NOT Senile… not yet anyhow.

the worst ups store i have ever been to !!!

Long wait in line and outrageous prices. I paid over $ 20 today for a small box today. It took forever to get it packaged and it was a simple box that cost me over $ 20. I still can’t believe how much it was, should of bought it at Walmart for $.50. Trust me way too high of a price for what they do!

I recently visited this location to get my live scan fingerprinting done. Nancy helped me and she was very professional, helpful, and efficient. I noticed that this location also does notary and offers a pack and ship guarantee. I will be back at Christmas for shipping all my presents! Thanks Clovis UPS Store!

If you need something notarized quickly and painlessly you should come here.
They were fast and helpful. I can’t verify if they were inexpensive with this service though. I didn’t check around for other local notaries.

Tyler was on the counter today. He was dealing with customers all by himself.

Convenient location, unfortunately usually a long wait to get assistance. Need more registers/​staff

Got different answers for prices when shipping my TV but when it came down to it I needed it shipped because we were moving and driving from california to Texas so we shipped it for around $ 280. We recieved our TV in about 7 days which was good. The box was torn in a few different places so we opened the box to find that our $ 3,000 TV was completely shattered. So unhappy. It literally looks like they dropped the box on the bottom. Then there’s no one to call on Sunday so we have to wait to even start a claim. So frustrating.

Staff is untrained and lost. I’m currently having to pay an extra $ 100 in fees to the Department of State because of their untrained staff couldn’t properly take a passport photo. What should have been a 4 – 6 week wait with standard processing is now delayed due to their incompetence and now I have to pay for sender and return overnight, new photos, and an expedite fee to still make my trip. This is on top of them charging an exorbitant amount for said incorrect photo.
Don’t go here for anything other than dropping off a pre-​paid package.