SpeeDee Oil Change & Auto Service

They have horrible customer service they are over priced. I went in many times but my car seem like it got worst.

Over priced. After failing smog, they charged me $ 90 for diagnostic test. After they told me I needed a new o2 sensor and Catalytic converter with parts and labor $ 650!!!Checked on autozone for converter only $ 150 and found guy to install it for $ 40. These are typical crooked auto shop.

Stay away please don’t get scammed here! Went in for an oil change on my BMW. He put in the wrong oil and didn’t even put enough. I didn’t realize this until later in the day when my car notified me low oil. How could that be if I just had it changed. I checked the oil it was low. Went back refused to refund me or fix the problem I reported them and went somewhere else. Found out they didn’t even change the filter. I paid for a service that wasn’t even done. I filed a complaint with BBB and the Auto Bureau.

I took my car to get smogged a couple days ago and it failed. They had told me that it needed a whole new engine. Which it only needed a tune up. So I did it and fixed the problem and tried to take it back to them and they refused my service said that they will not do a smog test on it again to take it somewhere else and me telling them what I did to the car fixing the problem already. they still insisted that it needed a whole new engine. And started being really rude to me which by far the worst customer service ever by them using foul language to me and towards me. I didn’t get a name but for sure the last time that I go there to this place for any services on any of my cars. Very unhappy with there business.

This place used to be a good honest place to go to in Clovis. They just lost another faithful customer. My family have been coming here since the 1990’s. There were good honest employees ran by a good honest owner then. Now, they just care about squeezing every penny out of you. And lazy dishonest techs. I took my vehicle to get smogged here. I used to work here, I did not tell them that. Yes I do the work on my own cars. So I know if the vehicle should pass smog. I changed the oil 2 weeks ago, I changed the plugs, I put 92 unleaded, ran it for more than 20 minutes. Did a fuel system cleaning 2 weeks ago. Set the timing, inflated the tires. And you said it did not pass. High hydro carbons & charged me more to set the timing I’ve already set. & you have the nerve to charge me $ 105 give me $ 10 off. Weak technician. Sorry guys, I’m not sending any of my family there again. No worries because you will keep losing business if you do not straighten up. An old Speedee employee.

I got a lot of stuff done to my car to the tune of $ 1900.00 a week ago… struts, tune-​up, etc.
So far no problems and I’m going in for a new radiator on Monday. Each time there has been a problem with my car, they’ve showed it to me. I will continue to trust them until they prove otherwise.

Good people fast service got my smog and alignment done I been coming to this place since 2002 very honest owner

I got new struts and tires. The tire place referred me to this business for an alignment. I was told that I either had the wrong struts or they were sub par, and that I paid too much for them. Then I was told that they couldn’t align my car unless I had them install «cam bolts» to the tune of $ 320 more on top of the alignment cost. I called my mechanic who referred me somewhere else. I watched them do the alignment. There initially were professional making excuses for what it could be, but eventually said it didn’t even look like they tried to align the rear end, and were able to dial in the front end. easily.
This job was as I was leaving town, and I feel like either they didn’t know what they were doing, or even worse tried to take advantage of me. I won’t be going back.

Very nice stuff and they were quick with service I would definitely come here for an oil change

Absolutely the worst service I have ever had. They damaged my truck and are unwilling to pay to correct the issue. I have never be treated like this anywhere. I would not suggest this facility to anyone for anything. I ha e got the BAR involved as well as the BBB next it will be the legal system so they pay for the damage and the rime for me having to rent a vehicle.

WARNING!
I took my 2011 Yukon in yesterday to have the oil changed, front brakes and rotors changed, and to also have the brake fluid and rear differential fluid flushed and changed.
When I picked up my vehicle, everything seemed fine until I was about 15 miles down the road. When I came to a complete stop, I noticed some grinding sounds coming from the car as well as a burning smell that was not burning oil.
I had another mechanic take a look at the car and this is what he told me, «Rear end differential fluid was never changed. There is a bearing missing which causes the fluid to leak. Fluid should be ½″ below the plug. It’s 2″ below the plug right now after they ‘serviced’ it. Also, they should have noticed the leak and informed you that it needs to be fixed in order to avoid further damages later down the road. Fluid is completely black and thick which shows it was never changed. Transmission fluid also needed to be serviced.» SpeeDee never mentioned to me that the transmission fluid needed to be serviced as well.
I called SpeeDee today and informed the «manager» what had happened and he had no intention in fixing the problem or refunding me for a service I was charged for which was never performed. He told me to «check with the dealer about the problem.» Why would I need to check with the dealer about a problem that your so-​called «mechanics» should have noticed? Why was I not notified about this potential hazardous problem before I was given the keys to my car to drive off in? My back end was locking up because of the mistake this place made.
I bring in my work truck as well as my personal vehicles to this place to be serviced and after what I experienced yesterday, I will never think about bringing any vehicle to this location to be serviced again. Having your vehicle serviced here puts you at the risk of damaging your vehicle even more after paying for it to be fixed.
I am out a couple hundred dollars now because of the stupidity of this place.
YOU HAVE BEEN WARNED; NEVER BRING YOUR VEHICLE HERE TO BE SERVICED.

Do good work but when they said their smog check guy would be there until 5 on Sat. They lied. I went to the store at 3pm on Sat and the lady at the front desk said he leaves at 1pm. Wasted my time.

Well the Bureau of Auto repair called on the Owner and after their investigation, the BAR agrees that this business was in need of additional training regarding the correct way to conduct business. My hope is that others dont get screwed like I did. I was not wanting any money back for the overcharge, but decided that Spee Dee needs to refund me the disputed amount which I will donate to charity. Paying it forward!
I would leave –5 stars if I could!

A few weekends ago, the family was going out of town for the day and went to get our tires rotated at America’s Tires before we took off. While doing so, the staff there told us that we were missing a lug nut on one of our tires and sent us down the street to Speedee to have it replaced.
My husband waited for the car, which took about an hour, when an employee came in and asked, «Are you here from America’s Tires?». My husband replied that he was, the employee said, «Okay, no charge.» and handed him his keys. My husband asked for the paperwork, the employee said there wasn’t any and sent him on his way.
For the next week, we got harassing phone calls (at least one every day, but usually two or three times) from the manager at SpeeDee, who left voicemails telling my husband that he ran out on his ($ 45) bill and even said that he would have to call the police if he didn’t return. When I picked up the phone to talk to this clown, he told me that my husband had «misunderstood» and that the employee would have to eat the $ 45 out of his paycheck if my husband refused to pay.
We went back in later and paid the bill; the girl at the desk gave me a few «$ 10 off an oil change» coupons, which is a joke, since I’ll never take my car there again. Sketchy as hell.
(Correction: The part needed was a stud, not a lug nut. The part was $ 10, the labor was $ 30, plus tax.)

Been coming here for years with great results. Fair price, good customer service & knowledgable repair work. Always feels like I can trust them.

Dropped my truck off to get a smog check done. I had a c.a.r.b. Legal programmer on it. In the glove box was the programmer and the guy wouldn’t even look up the info on my programmer to see if it was carb legal and failed my truck. Went straight to another shop who pass it because they took the time to help me out and looked up the info and seen that it was carb legal. They even printed me the info that I could put in my glovebox to show it was legal. Never going back. Very Poor customer service.

Horrible customer service, bad attitude, and lack of mechanical expertise for a simple smog check. This place is bad, stay away from them. They even kept my gas cap and left the compartment open. What gives?

PLEASE BEWARE!!. STAY AWAY FROM THIS PLACE
I decided to stop into SpeeDee for a quick oil change on my wife’s 1999 Toyota Landcruier, because it was way overdue. I declined the service technicians permission to perform a 17 point vehicle inspection, because prior experience has taught me that the 17 point inspection only enables them to go over the entire vehicle and point out every possible need for additional services, such as a radiator flush, transmission oil change as well as a rear differential oil change, amongst numerous other possible needs for replacement of parts, which i feel unnecessary and can add up to hundreds of dollars, aside from the $ 34.99 oil change fee.
Nonetheless, the manage, Saini approached me and stated that I had a defective oil drain plug and that I need to have the entire oil pan replaced. I knew that the owner was trying to scam me. I replied to him that I knew my wife’s vehicle was not leaking any oil because our cement driveway never showed any sign the engine was leaking oil. I then proceeded to stand my ground and stated that I wanted the original oil drain plug re-​inserted back into the oil pan.
The owner argued with me and emphasized that I had no other choice but to replace the oil pan. I insisted that if the owner did not comply my request that I would call the police and the better business bureau and file a complaint against SpeeDee, Saini replied that I should call a tow truck and have my vehicle towed to wherever I lived.
I became livid and re-​emphasized my position, that my vehicle was fine when I drove it into his shop and I would drive it back home in the same condition. I explained that I knew all about vehicles and the only reason I did not change my own oil was due to the fact that I did not have a 3 ton jack, nor tools to do it myself, since I had recently moved here from Chicago and had to leave most of my garage tools and equipment behind for lack of room on the UHAUL moving truck.
Realizing I was no fool, Saini, then said he would have to charge me $ 10.00 for a universal oil plug and walked away. Why couldn’t Saini have said that in the beginning instead of trying to shaft me for the price of an oil pan and labor involved to change it, which would have cost near $ 400-​$ 500 or more.
What a scam that place of business is. Please stay away, I cannot bear to think how many innocent, inexperienced, or unsuspecting customers that Saini has ripped off with his scare tactics and BS.
I complained to the SpeeDee corporate office and actually received a call from the state of California district manager and I confirmed with him everything that happened.

Proper Warning: Wall of text ahead.
Read on if you’d like.
Absolutely horrendous customer service. And the lead «mechanic» Sonny, was a jerk who behaved like I was lucky to have the privilege of handing him my money. The worst part was the district manager, who seemed to have woken up on the wrong side of the bed.
I went in for a simple smog check. I took the day off work and got in there bright and early around 8:30 A.M. Sonny /​Sunny, said that they could have the test done in 4 hours. Fair enough. It’s in Old Town Clovis, so I decided to stroll around for a bit, checking out the book store just down the road, and maybe get lunch at the 500 Club.
Four and a half hours later, I walk into the shop. Sonny looks at me with a smug smile and says «Oh right, we were supposed to do a smog check». I guess it was maybe his district manager or somebody, but a portly man with a goatee and a perpetual scowl was leaning against the counter, and when I said hello to him, he just stared daggers at me for some reason. (I still can’t figure out why). Turns out, my truck had sat there all day long. From what I can tell, they just forgot about it. Now, this place has a decent sized staff, and when I initially dropped it off, I saw one of the lube guys leaning up against the side of the building smoking, and another texting on his phone. Suffice it to say, they were not that busy.
So, I gave him 4 more hours. By this time, the entire work day had gone by and the shop was about to close. I went back in and it was finally finished. My vehicle failed emissions because My fuel filter needed to be changed. And to be honest, it was filthy. I said «Sure, let’s go ahead and swap it out.». as I had neglected that for some time, as most people do with ‘not-​immediately critical’ replacements.
However, this was not my gripe. They were totally right about the filter. Where things got ugly was when the earlier mentioned husky managed barked out «Your filter looked like shit. It’s the worst filter I’ve ever seen in my life.» Those were his exact words. I responded «Umm Ok».
He then proceeded to say with a large amount of scorn in his voice. «Do you even know what a fuel filter is?», crossing his arms. I was taken aback. This hostility was completely out of left field and seemed surreal, because it seemed so out of place with what was occurring.
I am not a mechanic, but I do know about as much as a casual shade tree weekender would. I responded «Yes, I know what a fuel filter is and I’m not disagreeing with you». I then asked the man who exactly he was.
With an heir of supreme authority, he declared «I’m the manager of this WHOLE area», as if I was supposed to be in awe that he manages a few oil and lube shops.
By this time I had a realization that I did not have to tolerate this. I bit my tongue, paid for the failed test and went to a better shop down the road, had the filter changed and passed smog.
I’ve never met such a hostile group of clowns before. They’ll never see a single red cent from me again.
What gets me is that I’ve had my oil changed there several times in the past. I dealt with a different technician, but I’ve never had any bad experiences before this one. But this single experience was so negative that it’s made me decide to forego ever doing business with them again.
Watch out for these jokers.

First, my family has been a customer of this place for more than 10 years and after realizing today that I have been cheated this time, I am pretty sure this whole time this place has been cheating my family.
This place is a price gouger and takes advantage of women when they bring the car in. My wife had taken the car in for a smog check. They said the oxygen sensor was burnt and said we couldn’t pass the smog test without changing it. So, since we had to leave town, my wife agreed and decided to go ahead and change it. I went back to pick up the car, and I asked the manager (Saini) what the problem was. He said the same thing i. e the burnt oxygen sensor. So, I paid and went back home. I did some research on the part that he had replaced and found out that the parts stores sell it for $ 50. He charged me $ 110 for the part which is 220% more than the store price. And $ 45 labor on top of that. I understand that these guys add some profit to the store price, but this was just too much of a profit.
When I confronted the manager with the high profit, he LIED to me saying that he used the high end parts for the car and when asked about the name of the brand for the parts he said something that started with letter «M». So, I opened the car up and looked at the name of the brand. It was Denso and the part number was 2 341 022. I looked it up in the local parts store and it costs $ 49.99. I asked him where he bought the part for my car, and he gave me the name of a local dealership. So, I contacted the local dealer, and they said they do not sell the part that I told him. Saini BLATANTLY LIED AGAIN!!!
The BIGGEST RIPOFF was that when I looked at the Smog report, the oxygen sensor test was «PASSED» and when I confronted the manager with this, he said his technician might have entered the «WRONG DIAGNOSTIC CODE». That’s not my problem manager and that was just a made up story. The truth is he changed what was not needed to be changed and charged me way over the top for that part.
I was really pissed off, so I filed a complaint to the DMV, and I’m waiting for the DMV’s response to take legal action against the business.