Burger King

After a movie, our kids suggested we grab a bite from the local Burger King. After waiting 2 minutes at the drive thru’s speaker, I should have pulled away. We ordered four simple meals and the entire ordering process took around 6 minutes, including the 2 minute wait (which strangely enough there were no cars ahead of ours).
There are no smiles here. This is the Burger King that joy forgot. The mood is dark and dismal. I should have known from past experience that their lousy service creates lousy food. Not even a glimmer of a smile on anyone’s face. Their leadership must be of North Korean decent, perhaps even Kim Jong Un himself?
Alas, we retreat for the comforts of home and I unwrap the saddest chicken sandwich of them all. Even the cheese is trying to escape the misery and wretchedness of chewy bread and a chicken filet that was overcooked.
I might consider returning here someday if I hear that management has changed, or at the very least changed their philosophy. Happy employees make a happy workplace. I’m sure it would turn the service and the food around for the better. Until then, avoid this place at all costs.

Food came out cold and the place was full of teenagers playing around. Management needs get control of this location

Awful!
Bad service.
Bad food.
Bad experience.
Took FOREVEEEER to get our food, that ended up being wrong, didnt want to go back and wait another 30min so ate it anyways. Food was old, cold, and just plain disgusting.
Avoid this place at ALL costs!!!

I’m not even sure where to begin. Right up there with the worst. First red flag was steven, the manager who was taking our order (I believe he was the manager) had terrible hygiene. His fingernails were absolutely disgusting, completely packed with grime. I wanted to vomit, but for some unknown reason we continued to order. Huge mistake.
Next I’m getting my tea, the spout blows off the tea canister and shoots all over my clothes and shoes. Not a huge deal, it was accidental and unavoidable, but they have no napkins to clean up with, so I’m standing there asking numerous times for napkins before I receive any. Awesome.
Then as we are standing there, this steven character with filthy fingers and everything else is vocally talking with his workers about the customers, as many customers are standing there listening, going on about how they will just pay them to go down the street to macdonals and get quarter pounders if they don’t like «it», whatever it is. I can assure you, macdonals would have been much better. After all of this, we didn’t even get any resolve, no apologies, nothing. Barely the napkin I mentioned. I even had to come back into the store and grab my new cup since the spout ended up in my last one… it was a medium and they gave me a large, so courteous.
I pretty much had to get dragged out of there before I spontaneously combusted.
Additionally when we were sitting in our vehicle prior to our escape, we saw another couple walk out without food that was behind us in line. I’m sure they were equally as repulsed.
Avoid at all cost.
We are waiting on a call from corporate to actually get this huge problem resolved, those people are killing that burger King and it’s not right.

Slow slow slow slow slow slow slow. That’s the only word I can use to describe this location.

My toddler begged to come here tonight because she loves the indoor play area. Against my better judgement, I relented and of course regretted it. Took over 10 minutes to receive our «fast» food. Bathrooms and play area are filthy. What is the most irritating to me is that I always see more employees here than any other fast food restaurant in town but half of them are just sauntering around the restaurant looking at their cell phones. This obviously makes the customer service pretty terrible too. Won’t be returning any time soon.

They get 3 starts for the good cheap ice cream. It seems every time I had ordered it just wasn’t good and service was a joke. They didn’t carry sweet potato fries like other burger kings were. I haven’t been back in a year except for a drive through ice cream cone for my daughter and hubby

During my recent trip, I had the pleasure of stopping at this location. Unfortunately they were having computer issues and couldn’t take orders. They gave everyone free ice cream in hopes the computers would be up in 5 min. When they realized that the computers were not coming back up, they started taking orders by hand without charge.
I don’t fault anyone for computer issues, but I do applaud a company that is dedicated to customer satisfaction and service.
Make sure next time your in Clovis, NM to stop by for a great burger!