Sprint

No. I bought a phone charger for my car from a different state — but from sprint. I asked about their warranties and whether I could exchange it because mine wouldn’t charge anymore. Get this… they didn’t have the same one at that store… so they couldn’t make an exchange. My only solution (which they provided) was to buy a new one. No — the charger I have is new. I’m not buying another one. Then he suggested I return it to the store I bought it from. How’s this… it’s 400 miles away. I’m not driving there. Dumb idea… and I mentioned that. So I ended up calling HQ and complaining.
This was the worst mistake ever… to switch to sprint.

I tried out their service for two days, I was getting to many dropped calls, so I went in and returned it 2days later, they said I didn’t owe any money and everything was good to go, 8 months later, a collecting center called me and told me I owe $ 400 and some change for a month of service, and an“early termination” fee… I had the phone for 2 days!!! What happened was the sales rep didn’t report my cancelation to corporate so he still made the commission off my «no sale» literally the worst interaction I’ve ever had with a company before, they also have been ruining my credit the last 8 months!!! Save yourself a year of trouble and go literally anywhere else, and it will be better then going here

I scheduled an appointment with them online, to get a new phone. I also spoke with the online rep who said they would be able to get my new phone set up and make the need adjustments to the account. Once i got there, they told me I had to wait and that appointment means nothing. Then the told me that the phone that I reserved my not be in stock (but it was). After 20 mins of waiting they began to set up my new phone, and then told me that because this wasn’t an «upgrade» they could NOT do it! I said, I know this outside of my upgrade period and I will pay the price for the phone. The sales clerk stated the only the «corporate stores» can switch phones outside the upgrade periods! None of this was explained while i was online with the rep. I was truly upset, so I asked where the nearest: corporate stores” where and she was like Largo, Waldorf, D.C., or Alexandria. I said, do you have the address? Her response, «uh, yeah, but you can find it online too… I said, how about you write it down for me… I asked for the manager and it was her! SMH
Horrible customer service… So today I’m on my way to the corporate store with a mouth full of complaints…