Ozbek Shell

WARNING!!! I stopped at this gas station, because I had to. I appreciated that it was a Shell because I have a Stop & Shop card which takes off 10 – 30 cents per gallon depending on how many points you have accumulated with the card, which is based on how much you spend at Stop & Shop. I handed the attendant my Stop & Shop card, because you have to have it scanned before you pay or pump anything. He suggests I not use the card because it takes away points. (The attendant speaks English but it is not his native tongue.) Initially, he is cordial and makes small talk about the weather. When I handed him the Stop & Shop card he saw me also take out my credit card. In NJ, you’re not legally allowed to pump gas yourself, so I don’t know how a customer appreciation card/​payment works when someone else does it for you. When in NY or CT you scan the card and then pay with credit, debit or cash. I asked for $ 20 of regular (87 octane). The price for 87 using a credit card was $ 3.09/gallon. The price for cash was $ 2.99. (I don’t like how gas stations like to play this game of passing the «savings» onto the customer and it’s why I ordinarily ONLY go to gas stations that have the same price whether it’s cash or credit.) After the gas was pumped, I handed the attendant my card. He hesitated and told me I gave him the Stop & Shop card and therefore could not use my credit card (debit, technically). I explained to him it doesn’t make a difference because that’s between Shell and Stop & Shop, not between him and I and this transaction. He went into the booth and was in there for longer than necessary for a simple credit card swipe. I walked over and saw him messing around with the terminal. When he handed me the receipt for the transaction he had manually put it through at $ 3.09 (the credit card price). The receipt printed out at the pump showed the discounted Stop & Shop price of $ 2.69 per gallon, which is what it should have been since I was paying with debit, not credit. (A savings of $.30 on each gallon for being a Stop & Shop customer.) I pointed out to him that he was being dishonest and shouldn’t be screwing people. I looked at the building to find a phone number for the owner or something to where I could address this further. The name read «I. Ozbek». I asked «Who is Ozbek? Are you Ozbek?» and he nastily replied yes. Our interactions disintegrated DRASTICALLY from our initial «Hey, good morning, how are you?» As I drove away I was furious and ultimately realized I didn’t «lose» points or gas. The gas was pumped at $ 2.69, not $ 3.09, so I ended up with what I should have. I WILL NEVER GO TO THIS GAS STATION AGAIN. THEY SMILE AT YOU AND ARE DISHONEST AT THE SAME TIME! If you stop here, be advised to monitor any credit/​debit card transaction! To the owner of this gas station: TRAIN YOUR EMPLOYEES PROPERLY WHEN YOU RUN A PROGRAM THAT DISCOUNTS GAS… OR BETTER YET, DONT ACCEPT CREDIT CARDS IF YOU DONT WANT TO INCUR THE FEE. THE CUSTOMERS WHO STOP THERE HAVE NO TIME TO WASTE AND YOU SHOULDN’T SCAM THEM! (See photo I posted of both receipts to back up all that I explained here.)

Decent gas station. The gas attendents are very friendly and courteous. This gas station would be much better if there was a dedicated store you could stop into to pick up something real quick before getting back on the road. That’s what this gas station lacks. Other than that it is ok. Shell is technically the best kind of gas you can put in your car too.

I just like the full service, but I guess that’s normal here… We need more of these things in San Diego. It’s an opportunity to give more people jobs