These people aren’t rude. They just don’t speak English(especially the manager). They are a family all from Punjab, India on visas. The only English they speak is what’s on the DD menu and they don’t know all the names of the donuts so you have to point. Just use the menu as a pointy-talkie. Don’t try to chit-chat with them because they are all business; donuts for cash. They are very efficient at the computer and doing transactions. I’m in the military and I was thanking them for the sign they had up giving veteran discount and they had no clue what the sign said other than if you point at the sign you get a free donut. This is pretty awesome of DD. What company can do well when no one speaks English. I spent 5 minutes trying to get their photo for Unilocal and they thought I was the police trying to take their photos. I’d have given them 5 stars if they spoke any English.
Christine S.
Tu valoración: 5 Montclair, NJ
I have no complaints it is always clean. Service is fast and I enjoy the atmosphere. The people who go there are fun and nice to relax around. One of my get aways.
Mag E.
Tu valoración: 1 Hackensack, NJ
The staff here are so rude! The manager took my order had no idea what he was doing! Didn’t know how to use the cashier and just walked away without any notice to answer the phone. He never came back and I had to call someone else to take my money. Spent 10 minutes here just to get 1 drink and donut. Worst service ever the manager is incompetent and rude with no social skills. Don’t go here!
Michael L.
Tu valoración: 1 Midtown West, Manhattan, NY
Fat old lady named pat very mean and kept mumbling absurd things. Ask she handed my change back her knuckles were bloody and I didn’t even want her to hand me my change, as I left I realized I had no whipped cream on my coolata and it didn’t even taste like a vanilla bean coolata like I asked for! So watered down! She needs to be replaced
Randi C.
Tu valoración: 5 Paterson, NJ
excellent!!!
Heather B.
Tu valoración: 1 Clifton, NJ
They f(_)ck my order every single time i order anything from there… a hot chocolate not to hot OR a carmel iced latte, no sugar, no whipped cream, little bit of ice PLEASE… It never tastes the same. Taste different everytime. They’re always out of donuts. I much rather go to the DD on Van Houten which is 20 minutes away, even thou this location a 2 minute walk from my home. GOODGRIEF
Deji M.
Tu valoración: 3 Austin, TX
Mom was craving a bran muffin, so off to Dunkin Donuts I went. Along the way I pondered the Crispy Crème/DD debate, how much I miss the changing of the leaves in Fall(doesn’t happen in Austin), and how much sugar there was in the damn muffin that I was begrudgingly buying for my shouldn’t-be-eating-sugar mom. But anything to make her happy. As I parked, I saw the sign for the street where my best friend used to live. Just a few blocks down, in her big old house, I had made some of my most important discoveries: there WAS life after high school; a boy would notice me, eventually; I needed to more thoroughly inspect my thrift store purchases. With nostalgia and autumn rain in the air, I walked into this tiny DD location and stood in line behind 4 of satan’s spawn. I don’t know where satan was, exactly, but the kids had definitely made it into the shop, pooping all over my nostalgia. The lady behind the counter even handed them a few donut balls with the hopes they might shut up; that was sweet. Until the youngest one dropped his and stomped it permanently into the floor. Eventually they left, shrieking delightfully out the door and sacrificing goats along the way. Lessons learned: 1. Don’t let your kids go into any place unaccompanied, especially when you conceived them with a demonic entity. 2. If you are fairly certain the children are all human, take appropriate measures so they don’t become hoodlums. This includes secret super pinches, he-must-be-feeling-sick,-I’m-taking-him-home-RIGHT-NOW, and«I made you, I can disassemble you and create a better child to replace you.» 3. Honey bran muffins are pretty good.